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July 31, 2025 25 mins

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the technologies and strategies empowering Canadian businesses. Today, we focus on how AI and Microsoft technologies drive digital transformation and streamline operations.
Recent trends highlight the importance of AI and cloud platforms as businesses strive to remain competitive.

Joining us today are Nonika Bajaj, Sr. Director/Industry Cloud Practice Lead, and Alex Rigaud, Vice President, Incubations at Hitachi Solutions. We’ll discuss how Canadian SMEs can leverage these technologies, the impact of Dynamics 365, and future trends in AI and automation. Let’s dive in!

Key Highlights:

1. Empowering Canadian SMEs Through AI and Microsoft Technologies: Alex will explain how his team helps Canadian businesses accelerate digital transformation using the latest technology trends, focusing on the critical hybrid approach for SMEs navigating resource constraints.

2. Real-World Impact: Dynamics 365 in Action: Nonika will share success stories from Canadian organizations using Dynamics 365 to streamline operations, enhance customer engagement, and tackle challenges like supply chain visibility and customer service automation.

3. Future Trends: AI, Automation, and the Evolving Role of Developers: Alex will discuss how AI and automation are reshaping the development landscape and how his team is preparing for the shift by upskilling talent and fostering a culture of innovation.

4. Fostering Innovation and Team Culture within Hitachi Solutions: Nonika will discuss how she fosters innovation and a strong team culture at Hitachi Solutions and share advice for leaders looking to cultivate such an environment in the face of rapid technological change.


Special Thanks to Our Partners:

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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