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August 11, 2025 23 mins

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. You’re listening to AI for SMBs—where we spotlight the transformative power of Artificial Intelligence for small and medium-sized businesses in Canada. In this series, we’re exploring how AI is reshaping the future of work, redefining productivity, and delivering real ROI for businesses ready to embrace innovation.

Joining us today is Justine Melman, Chief Marketing Officer at Optimum Retailing. With over two decades of experience in marketing and user engagement, Justine has a passion for transforming customer experiences. Today, we’ll discuss the role of AI in retail innovation, the enduring power of brick-and-mortar retail, and the significance of store-specific planning and execution.

Key Highlights:

1. AI Driving Innovation in Retail - The Realgram AI Revolution: Justine explains how AI is innovating the retail sector and the benefits of Realgram AI, focusing on scalability, strategic merchandising, and sustainability.

2. The Enduring Power of Brick-and-Mortar Retail: Insights into the current and future relevance of brick-and-mortar retail, with trends ensuring growth in today’s market.

3. Precision Retail: Store-Specific Planning and Execution: How store-specific planning and real-time inventory adjustments optimize shopability, customer engagement, and profitability.

4. Improved Operational Efficiency and Profitability: Justine highlights how Realgram AI’s benefits lead to reduced operational complexity, enhanced profitability, and stronger environmental outcomes for retail brands managing large store networks.

Special Thanks to Our Partners:

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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