Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we equip you with essential knowledge and strategies to navigate the ever-evolving world of technology. In today’s episode, we focus on a critical area for all small businesses: IT support and cybersecurity.
With SMBs increasingly reliant on technology and facing sophisticated cyber threats, a proactive and strategic approach to IT is no longer optional—it’s essential for survival and growth.
Joining us is Scott Kendall, President of Outhouse IT, a managed IT services provider supporting small businesses across Ontario with flat-fee tech support, cybersecurity, and Microsoft 365 management.
Key Highlights:
1. Proactive IT vs. Break-Fix: The crucial difference between reactive “computer guy” fixes and proactive managed IT services, and why waiting for problems is costly.
2. Cybersecurity as a Business Risk: Why cybersecurity is a core business concern, with real-world breach examples and how smart planning can prevent disaster.
3. Hidden Costs of Outdated Technology: How legacy systems and consumer-grade tools silently drain productivity and credibility—and modern solutions SMBs can adopt.
4. Outhouse IT’s Client-Focused Approach: Scott shares what inspired Outhouse IT and how their tailored approach serves sectors like legal, financial, and professional services.
5. Identifying IT Mistakes: Common IT errors SMBs make unknowingly and key signs that your current IT setup may be holding your business back.
Special Thanks to Our Partners:
- RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
- UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
- Google: https://www.google.ca/
- A1 Global College: https://a1globalcollege.ca/
- ADP Canada: https://www.adp.ca/en.aspx
For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!
Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
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