Welcome to the CanadianSME Small Business Podcast, hosted by SK. You’re listening to Tech Forward—where we spotlight the technologies driving innovation, efficiency, and growth for Canadian businesses. In today’s fast-moving world, staying ahead in tech is essential for startups and businesses looking to thrive.
Joining us today is Vahid Fotovat, Founder & CEO of Magentrix, a PaaS provider offering partner relationship management (PRM) portals and customer portals for self-service and knowledge management. Today, we'll discuss Magentrix's journey to the PartnerTech space, the power of its no-code approach and seamless CRM integrations, and the benefits of its PRM and customer portal solutions.
Key Highlights:
1. Magentrix's Journey to the PartnerTech Space: Vahid shares the journey of Magentrix, from the initial vision for a horizontal PaaS platform to focusing on partner and customer portals.
2. The Power of No-Code and Seamless CRM Integrations: How Magentrix's 100% no-code approach and seamless Salesforce integration empower customers to manage their portals efficiently.
3. Benefits of PRM and Customer Portal Solutions: The core benefits Magentrix’s solutions bring to businesses, including improving collaboration, productivity, and revenue growth with partners and customers.
4. Building a Business on Customer Needs: How analyzing customer usage patterns led to a customer-centric product development approach at Magentrix.
5. The Impact of ISO 27001 Certification: What Magentrix’s ISO 27001 certification means for data protection and trust between the company, its clients, and their partners.
Special Thanks to Our Partners:
- RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
- UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
- Google: https://www.google.ca/
- A1 Global College: https://a1globalcollege.ca/
- ADP Canada: https://www.adp.ca/en.aspx
For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!
Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
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