Gavin Keeley, CEO of Search 365 in Queensland, Australia joins Marie and Sam to chat about his company's search engine technology and his partnership with Basis Technology, Gavin's global work in the regulated insurance sector and how fraud risks have arisen for that sector during the COVID crisis and a solution formulated for one insurer when 980 000 Australians were made redundant, triggering a mass of insurance and all of their support centres were unstaffed due to COVD restrictions. How did they come to the rescue? You'll have to listen to find out how they 'just let the AI rip' , extracting data from documents, handwritten content and other diverse data sources, in a matter of minutes. At the same time, hear how Gavin's company combined 365's search tech with Basis' semantics technology to detect those "suspect salmon" fraudsters trying to hide amongst a school of claimants.
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