Kelsey Klaver, an advocate for psychological safety in healthcare, shares insights and real-life experiences that highlight the importance of creating a supportive and safe work environment. Healthcare professionals will learn about the critical role of psychological safety in reducing stress, preventing burnout, and improving patient care. Kelsey talks about her experiences and how she promotes psychological well-being in healthcare settings and offers steps and advice for building a culture where everyone feels valued and heard.
In this episode of the Care to Listen podcast, host Sean Burke interviews Kelsey Klaver, an advocate for psychological safety in healthcare. Kelsey discusses her work experiences and the importance of creating a safe and supportive work environment. She explains what psychological safety is, why it matters, and how it benefits both healthcare workers and patients. Kelsey also shares practical steps to build a culture of psychological safety and the challenges in implementing these changes.
This audio episode contains some sensitive content such as discussions of addiction, the ongoing opioid crisis, suicide, grieving, and loss. As such, we recommend that you listen to it with caution.
Takeaways
Create a Safe Culture: It's important to create a work environment where everyone feels safe and supported.
Everyone Plays a Role: Employers, leaders, and employees all have responsibilities in promoting mental health.
Use Available Support: Healthcare workers should take advantage of support programs and resources.
Reduce Stigma: Talking openly about mental health can help reduce stigma and encourage people to seek help.
Listen to Employees: Employee feedback is crucial for improving psychological safety at work.
Chapters
00:00 - Introduction
00:43 - Kelsey's Background and Journey
02:56 - What is Psychological Safety?
05:25 - Importance of Psychological Safety in Healthcare
12:00 - Practical Steps and Challenges
22:16 - Predictions for the Future of Psychological Health and Safety
26:13 - Tips for Healthcare Workers Facing Difficult Times
Resources:
Care to Speak | Care For Caregivers
SafeCare BC: Your Mental Health Matters
This podcast is brought to you by:
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