Our guest today knows a lot about the staggering impacts that COVID-19 has on the industry - restaurants in particular. From her 10 plus years as Director of Human Resources for the Potbelly Sandwich Works, to her over 10 years running the successful Restaurant HR Group, Carrie Luxem has extensive hospitality experience and is acutely aware of the devestation that COVID-19 has leveled on the industry. Carrie talks about the current state of the restaurant industry and looks ahead to the other side. She also speaks about the personal impacts this has had on her own business.
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