AI + Coaching: The Digital Coaching Revolution with Dr. Anna Tavis, Chair, Human Capital Management Department, NYU School of Professional Studies

In this forward-looking conversation, Bob Goodwin sits down with Dr. Anna Tavis to explore how artificial intelligence is reshaping the future of coaching and leadership development. As the author of The Digital Coaching Revolution and a leading voice in human capital transformation, Dr. Tavis offers deep insights into how organizations can leverage AI not to replace human coaches, but to dramatically scale, personalize, and democratize coaching throughout the enterprise. Key Themes Covered: Why traditional executive coaching is not scalable—and how AI changes that The rise of AI-native platforms and their impact on performance management, onboarding, and career development How AI acts as a “practice field” for developing power skills—especially in high-stakes scenarios Why middle managers are the first—and best—place to implement AI-based coaching How tools like ChatGPT and custom-built AI coaches are enhancing, not replacing, human insight The ethical, privacy, and bias considerations organizations must address The role of digital twins and organizational simulations in strategic workforce planning Dr. Tavis also shares real-world examples from companies like Microsoft, Delta Airlines, and Mayo Clinic—demonstrating how AI coaching tools are already transforming both corporate and healthcare settings. Special Invitation: Dr. Tavis will be hosting the Coaching and Technology Summit at NYU in New York City on July 7–8, focused on the convergence of AI and executive coaching. The summit features top innovators, case studies, and cutting-edge tools redefining leadership development. Register here: https://www.sps.nyu.edu/homepage/academics/divisions-and-departments/division-of-programs-in-business/human-capital-management/coaching-and-technology-summit.html