In this edition of the Pharmacy Survival Guide series, guests Joey Chamberlain, Parker Baro, Rannon Ching, and Mayank Amin share the hard-earned (and well-won) strategies that keep their pharmacies strong. They talk everything from cash pricing to maximizing margins to turning storage closets into profitable clinics backed by medical billing. Packed with practical tips and real-world wins, this episode is a masterclass in doing more with less.
00:31 – Joey Chamberlain on balancing care and business survival
03:14 – Should you pay for a pricing solution? Why time is money
04:08 – Parker Baro on delegation, priorities, and business focus
07:30 – Rannon Ching on the learning curve of medical billing
09:54 – Real-time insurance tools and fixing billing blind spots
12:15 – Why pharmacy-level care deserves provider-level billing
14:13 – Reframing counseling as consultation for reimbursement
17:00 – Mayank Amin on profit margins, strategic ordering, and innovation
20:11 – Competing with Amazon by offering personalized experiences
22:19 – Diversifying income through clinical services
23:13 – Buying smart: comparing suppliers and boosting script margins
24:00 – Understanding retroactive fees and unpredictable clawbacks
25:19 – Final thoughts: simplify reporting, work smarter, not harder
Hosted By:
- Mark Bivins, SVP of Sales, RedSail Technologies
- Will Tuft | Director of Pharmacy Education & Engagement
Guests:
- Joey Chamberlain | President, CEO of Cheek and Scott Drugs
- Mayank Amin | Owner & Chief Patient Advocate, Skippack Pharmacy
- Rannon Ching | Pharmacist-in-Charge, Tarrytown Pharmacy
- Parker Baro | Medication Transitions Specialist at Denver Health
Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com
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