What happens when you invest in your people? In this episode of the Catalyst Pharmacy Podcast, Meredy Ayers shares how she went from small-town pharmacy clerk to development specialist at Bremo Pharmacy. She hones in on how technicians are stepping into top-of-license roles—how that’s impacting workflow, revenue, and most importantly, patient care. From building out roles like community health workers and compression specialists to reshaping how teams operate, Meredy makes the case for investing in technicians’ growth. Because when you bet on your people, they become your biggest advantage.
00:00 – Introduction to Meredy Ayers
02:34 – In the Pharmacy at 15: Meredy’s Journey
06:24 – The Story That Shaped Meredy’s Passion for Community Care
10:44 – Why Investing in Pharmacy Technicians Matters
14:50 – How Technicians Can Take on New Clinical and Operational Roles
19:10 – Community Health Worker Certification for Technicians
23:07 – Deep Dive into Career Growth at Bremo
36:22 – How to Building Technician Careers
42:24 – Prescribables
Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies
Guest: Meredy Ayers, CPhT-Adv, CHW | Development Specialist, Bremo Pharmacy
Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com
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