What burning questions do RedSail customers have about the future of pharmacy? In this special episode of Beyond the Scripts, we put Josh Howland in the hot seat to discuss the industry’s most pressing issues. Josh talks about the evolution of PioneerRx, RedSail’s multi-PMS strategy, and the benefits of the PowerLine switch. He also explains how RedSail plans to help pharmacies stay profitable, even amid the rise of expensive medications like GLP-1s, and his cautious approach to integrating AI into pharmacy technology. Outside of the software, Josh dives into industry-specific challenges, like transparent pricing, manufacturer voucher programs, and the cybersecurity challenges following the Change Healthcare attack. With this conversation, Josh cuts through the industry noise and offers answers to all the questions you’ve been asking.
00:00 - Introduction and Josh's journey at PioneerRx
06:48 - Impact of RedSail’s acquisition on PioneerRx
17:01 - RedSail Technologies portfolio expansion
21:34 - Integrating independent pharmacies under one technology network
30:36 - Communication and company growth challenges
33:36 - The PowerLine switch benefits and security
43:27 - Fee structure changes and pricing model
49:26 - Manufacturer voucher programs and claim issues
01:00:02 - Development priorities and AI's future role
Hosted By: Will Tuft | Director of Pharmacy Education & Engagement, PioneerRx
Guest: Josh Howland | President of Pharmacy Management Solutions, RedSail Technologies
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
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