What’s the secret to scaling a pharmacy while keeping customers first? In this episode of the Catalyst Pharmacy Podcast, Gifthealth’s Amy Edzkowski and Erin Simmons share how their platform has grown from start-up to serving over 200,000 patients. Joined by co-host Hemal Desai, they discuss how Gifthealth uses smart technology, direct-to-consumer delivery, and API automation to make complex medication regimens simpler for patients and providers. Plus, they share insights on managing rapid growth, handling hiring surges, and maintaining personalized patient care in a fast-paced business model. If you want to thrive in pharmacy’s fast lane, don’t miss this one.
00:40 – Why Gifthealth Is a Unique Guest
02:15 – Meet Amy & Erin: Gifthealth’s Operations & Product Leads
06:15 – What Is Gifthealth? Business Model & National Reach
10:18 – Helping Patients Access High-Cost Meds Affordably
13:52 – Scaling Fast: APIs, Automation & Efficiency
18:05 – 200K+ Patients & Building a Collaborative Culture
21:15 – Hiring in Hypergrowth: How They Staff Quickly
25:00 – Solving Last-Mile Delivery with Tech
27:30 – Keeping Patients Connected Through Notifications
31:45 – Prescribables
Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies
Guest: Amy Edzkowski | Vice President of Operations & Erin Simmons | Senior Product Manager, Operation Technology
Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com
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