Center Stage

Center Stage

A podcast featuring interviews with small business owners and industry experts to help you solve the marketing and business development challenges that come with running your own firm.

Episodes

October 23, 2025 27 mins

🚀 Discover the science behind referrals with author and referral expert Stacey Brown Randall. In this conversation with Danny Decker, Stacey breaks down why great work alone doesn’t guarantee referrals — and how the emotions your clients feel ultimately decide whether they talk about you, trust you, and send new business your way. Learn how to design a client experience that builds loyalty, trust, and effortless referrals without ...

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🚀 Many attorneys think they have a marketing problem — but what’s really holding them back is capacity. In this episode, Moshe Amsel reveals why most law firm owners get stuck working harder for less profit, how to overcome the terrifying leap of hiring your first attorney, and the proven steps that turn a struggling practice into a profitable firm that builds real generational wealth.

📌 Key Takeaways:

  • Why your firm’s biggest o...
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🚀 Discover how former Disney leader Vance Morris helps law firms and professional service businesses transform ordinary client service into unforgettable experiences. In this conversation with Danny Decker, Vance reveals why client experience is the ultimate referral engine, how to create “Oh my God” moments that keep clients talking, and the small touches that turn loyal clients into lifelong advocates.

📌 Key Takeaways:

  • Why de...
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🚀 Discover how Tyson Mutrux built a thriving personal injury firm, scaled nationwide, and stayed profitable without falling into the overstaffing trap. In this conversation with Danny Decker, Tyson reveals why your current clients are your most overlooked marketing goldmine, how AI agents can revolutionize your practice, and what it really takes to build a loyal client base that fuels referrals for years.

📌 Key Takeaways:

  • The p...
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🛡️ Law firms are increasingly under siege — and most don’t even realize how exposed they are. In this episode, Danny Decker sits down with Steven Kennen of Proactive IT to unpack the real threats facing small and solo law firms today — from AI-powered phishing scams to shockingly common missteps in two-factor authentication. You’ll learn why DIY tech setups are a ticking time bomb, how cybersecurity impacts your firm’s bottom line...

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🧠 Ever feel like your law firm is running you instead of the other way around? In this episode, Danny talks with EOS Implementer Jackie Kibler, whose no-BS, people-first approach has helped law firms go from disorganized and reactive to structured, scalable, and sane. Jackie shares how EOS (the Entrepreneurial Operating System) gives law firm owners the tools to clarify vision, align their team, and finally gain traction—without w...

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🚨 Most law firms don’t fail because of bad lawyering — they fail because of broken systems. In this episode, operations expert Tammy Philabaum shares the critical processes too many firms overlook, from intake follow-up to hiring mistakes that cost time and trust. Whether you’re overwhelmed, understaffed, or just tired of duct-taping your workflow together, this conversation will help you build a firm that runs like a business — n...

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Most law firm owners are stuck not because they’re doing the wrong things—but because they’re tolerating too many of them. In this episode, Vanessa Shaw breaks down the mindset shift from practitioner to CEO and why shedding low-value tasks is the first step toward building a law firm that serves you. If your firm feels heavy, this episode is your wake-up call.

📌 Key Takeaways

  • A million-dollar question that can instantly shift h...
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⚙️ Feeling stuck in a never-ending loop of admin tasks, burnout, and 15-hour days? In this episode, former lawyer and law firm owner Adam Ouellette reveals the exact systems he used to reclaim his time, scale his practice, and finally walk away—on his own terms. If you’re ready to stop surviving and start designing a practice that runs with less of you, this is the blueprint.

📌 Key Takeaways

  • Why most law firm owners are bleeding...
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Ever wondered how to transform your business's financial stability and increase your profits? We're joined by Susanne Mariga, a CPA and fractional CFO with two decades of expertise. Susanne shares the revolutionary Profit First model, a strategy that has been a game changer in our own business. We dive into the basics of this model, shedding light on the importance of having multiple bank accounts and how to pay yourself ...

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Do you ever wonder how lawyers seem to bring in an endless stream of clients? This week's guest, Elise Holtzman from The Lawyer's Edge, shares the secrets behind the art of rainmaking. We dive into Elise's personal journey, from practicing law to becoming a coach and trainer, and how she uses her knowledge to help lawyers transform into successful rainmakers. This concept, more than just attracting new clients, invol...

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Ever wondered how your cognitive instincts influence your professional life? This week we're joined by Dominic Loffredo, a certified Kolbe instructor, to cover this unique personality test that measures the cognitive part of the mind.

We examine how the Kolbe assessment varies from other popular personality evaluations such as Myers-Briggs and CliftonStrengths. We explore how each Kolbe mode affects critical aspects o...

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Can revealing your authenticity propel you to success? Erin Hatzikostas, founder of B Authentic Inc., joins us to share her personal journey of how authenticity fuelled her rise in the corporate world. Erin’s unique leadership style, characterized by a robust dedication to her message, offers a refreshing perspective on standing out in the professional space.

Erin further unpacks her Six Principles of Strategic Authenticit...

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Picture your business caught up in the chaos of a disaster - may it be natural or manmade. Panic-stricken employees, clients bombarding you with questions, and a leadership team that is clueless about what to do next. Sounds like a situation you never want to be in, right? That's why we're talking with Jeffrey Weiss, founder of the Disaster Preparedness Network.

Jeffrey provides an overview of disaster preparedne...

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Get ready to be inspired as we discuss the power of understanding others, building credibility, and how having diverse passions paired with self-belief can lead to you chasing your dreams (even if that means no longer being a lawyer).

This week we're joined by career coach Nicole Andrews and explore how disrupting the status quo can create unforeseen opportunities. Nicole emphasizes the necessity of a versatile skill ...

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This week we sit down with Julie Perez from Leap Legal, who guides us through the unique productivity hurdles that different types of lawyers encounter, the role of continuing education, and the cruciality of compliance in legal practice.

We then dive into the complex, yet critical aspects of trust account money, compliance, record keeping, and assembling a dream team. We discuss the lack of business management taught in l...

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Get ready to transform your law firm's intake procedures with actionable insights from Chris Mullins, the Phone Sales Doctor. This episode promises to deliver crucial tips on building an effective intake team in your firm, putting the spotlight on both inbound and outbound sales. Chris guides us through the necessity of a well-devised system to convert digital leads aggressively and the importance of chasing leads promptly to ...

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This week, we unravel the unseen challenges young lawyers encounter as they're just starting out and underscore the necessity of grasping the business side of law, regardless of where your legal career takes you - be it in the corporate realm, a law firm, or government service.

We also uncover the integral elements for crafting a successful legal career. We touch on critical aspects such as identifying your inherent a...

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Are you ready to tap into your genius zone? Our guest, Emily LaRusch, founder of Back Office Betties, shares her insights on how to discover the activities that leads to effective delegation for tasks outside our genius zone.

We also talk about team building and the vital role it plays in business growth. Emily brings her expertise to the table, providing tips on being a leader who nurtures and develops a team to fill the ...

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Join us in an enlightening conversation with Michael DeLon, founder of Paperback Expert, as we delve into trust-building and how it transforms prospects into committed clients. We spill the secrets on how to elevate your content game, cutting through the noise, and making your brand the go-to expert, using platforms such as blogging, videos, social media, and emails.

Learn why the pros like Gary Vaynerchuk emphasize the va...

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