Better Work = Better Care with Sue Bookey-Bassett and Patrick Neumann

In this episode, Leah sits down with two visionary leaders, Sue Bookey-Bassett and Patrick Neumann, who are using virtual modeling to inform a revolutionary approach to the design of healthcare workplaces. Sue, an Assistant Professor at the Daphne Cockwell School of Nursing, combines her experience as a healthcare leader with her passion for creating supportive environments for nurses and other healthcare professionals. Patrick, a human factors specialist and Professor at Toronto Metropolitan University, brings his expertise in designing work systems with a focus on human-centric solutions.

Together, Sue and Patrick lead the Better Work Better Care Coalition, where they use simulation and biomechanical modeling to explore the workloads of nurses and personal support workers. Their research delves into the demands of a typical working day, assessing the impact of time pressures and physical strain on healthcare professionals. By running "what if" scenarios, they identify key factors that lead to negative outcomes, like missed care and physical injuries, using data to inform better workplace design and process improvements.

Tune in as Sue and Patrick share surprising insights from their work, the challenges of translating research into practical applications, and their vision for how this innovative approach can drive meaningful change in healthcare.

Sue and Patrick invite you to join the Better Work Better Care Coalition on LinkedIn, where you’ll receive special invitations to webinars and read the newest articles on the Coalition’s work. https://www.linkedin.com/groups/14331090/