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June 13, 2025 39 mins

In this episode of Central Line Leadership in Healthcare, nurse and healthcare technology manager Claire Phillips shares her journey from a sociology major to a nursing leader. Discussing her passion for systems thinking, Claire highlights how this approach can revolutionize healthcare by addressing complex issues, such as burnout and patient care efficiency. Through her company, Nursing the System, she aims to train 10,000 nurses in systems change by 2030. Claire emphasizes the importance of practical tools and education in empowering nurses, thereby making healthcare more resilient and effective.

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