Springfield Business Journal Executive Editor Christine Temple sits down with veteran restauranteurs Shawn Kraft, owner of Nonna’s Italian Cafe, Casper’s and Meals by Monica; and James Martin, owner of Gilardi’s Ristorante. The conversation covers rising food costs, innovations to improve efficiencies, the impact of credit card fees, worker recruitment and retention shifts, and what drives Shawn and James' passion for the industry and the meal that keeps them motivated.
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