Get registered for the ASTA Expo 2025 at the Raleigh Convention Center: https://geni.us/ASTA2025
Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE
Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025
Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
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Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
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In this episode, Lucas and David are joined by Alexander Edwards, president of Strategic Vision. Alexander shares his expertise on consumer psychology, emphasizing the importance of truly understanding what customers value and how this impacts success in the automotive industry. The discussion covers the challenges and misconceptions around electric vehicles, including why EV adoption has faced so many hurdles in the U.S. Alexander also offers actionable advice for shop owners and service advisors, stressing the need for honesty, responsiveness, and clear communication to earn customer trust and long-term loyalty.
00:00 "Consumer Hesitance on EV Adoption"
08:11 "Breach of Trust in Service Choices"
12:10 "Politics vs. Practicality in Environmental Policy"
17:33 Chinese Auto Industry Challenges
26:23 Political Predictions & Public Sentiment
27:57 "Politically Driven Policy Challenges"
34:21 Chinese EVs Surpass in Quality and Innovation
42:09 Focus Group Shifts on U.S. Finances
45:08 Innovation Crucial for U.S. Progress
50:22 Overseas Hiring Reality Check
56:25 Automation Threatens Gig Economy Jobs
01:02:52 Respect Leads to Success
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