What separates a good technology advisor from one clients trust for life?
In this episode of Channel Security Secrets, host Lou Rabon sits down with Robert DeVita, Founder and CEO of Mejeticks, to uncover how education, transparency, and trust fuel sustainable client relationships in a fast-evolving security landscape.
From starting small with network security to expanding into AI and advanced managed services, Robert shares how trusted advisors can grow alongside their clients, without sacrificing authenticity. He discusses the art of vendor matchmaking, the rising role of AI in business transformation, and why long-term client satisfaction depends on being honest about what you know (and what you don’t).
Takeaways
- Why education and transparency are the foundation of lasting client trust.
- How trusted advisors can start small in security and scale expertise with confidence.
- Why vendor vetting and culture fit matter as much as technology performance.
- How AI is reshaping business strategy beyond automation and efficiency.
- Why humility and knowing when to bring in experts is key to credibility and success.
Quote of the Show
- “If you're able to go in and solve issues that you know customers are struggling with, that's how you build credibility and that's how you become a trusted advisor.” - Robert DeVita
Find all episodes, show notes, and resources at: https://www.cdg.io/podcast/
Partner with us: https://www.cdg.io/partner-with-cyber-defense-group/
Links
- LinkedIn: https://www.linkedin.com/in/robdevita/
- Company website: https://www.mejeticks.com/
- The IT Masters Podcast: https://theitmasters.buzzsprout.com/
Ways to Tune In
- Spotify: https://open.spotify.com/show/1gIKsOyorKMzQA7wxck4dH?si=ff617df387aa401c
- Apple Podcasts: https://podcasts.apple.com/us/podcast/channel-security-secrets/id1826825461
- Amazon Music: https://music.amazon.com/podcasts/8703d3a3-4128-4691-8862-cb847f53f776/channel-security-secrets
- YouTube: https://www.youtube.com/@ChannelSecuritySecrets
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
My Favorite Murder with Karen Kilgariff and Georgia Hardstark
My Favorite Murder is a true crime comedy podcast hosted by Karen Kilgariff and Georgia Hardstark. Each week, Karen and Georgia share compelling true crimes and hometown stories from friends and listeners. Since MFM launched in January of 2016, Karen and Georgia have shared their lifelong interest in true crime and have covered stories of infamous serial killers like the Night Stalker, mysterious cold cases, captivating cults, incredible survivor stories and important events from history like the Tulsa race massacre of 1921. My Favorite Murder is part of the Exactly Right podcast network that provides a platform for bold, creative voices to bring to life provocative, entertaining and relatable stories for audiences everywhere. The Exactly Right roster of podcasts covers a variety of topics including historic true crime, comedic interviews and news, science, pop culture and more. Podcasts on the network include Buried Bones with Kate Winkler Dawson and Paul Holes, That's Messed Up: An SVU Podcast, This Podcast Will Kill You, Bananas and more.