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October 2, 2025 46 mins

How can trusted advisors move beyond transactions to become true partners in their clients’ technology journeys? In this episode of Channel Security Secrets, Lou sits down with Matt Kopp, Senior Vice President of Engineering at Convergent, to discuss the future of advisory services in IT and cybersecurity. Matt shares how focusing on client needs, aligning technology with business goals, and fostering long-term strategic relationships can set companies apart in today’s competitive market.


Listeners will hear how cybersecurity has become a critical differentiator, why trusted advisors play an essential role in shaping client roadmaps, and how AI is reshaping both opportunity and risk.


 

Takeaways

  • Why aligning technology with business outcomes builds stronger client partnerships.
  • How cybersecurity services like tabletop exercises and penetration tests uncover hidden risks.
  • What fostering long-term relationships with trusted advisors means for proactive problem-solving.
  • How trusted advisors can guide clients into modern solutions like SASE with informed questioning.
  • Why AI adoption demands strong data governance and careful security oversight.

Quote of the Show

  • “In the last three to five years, we’ve really focused on cyber because it's a differentiator for us, and it allows us to put our customers in a much better place than they are currently. ” - Matt Kopp

Find all episodes, show notes, and resources at: https://www.cdg.io/podcast/ 

Partner with us: https://www.cdg.io/partner-with-cyber-defense-group/ 

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