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Cutting through the noise for Canadian VARs and MSPs

Episodes

October 27, 2026 • 26 mins

Artificial intelligence isn’t just changing the technologies Cisco partners deliver. It’s changing the kinds of businesses they can build.

That’s a central theme of this episode of In The Channel, recorded at Cisco Partner Summit 2026 in Vancouver, where Alex Pujols, Cisco’s vice president of sales solutions engineering, joins us to discuss the opportunities emerging as AI becomes i...

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VANCOUVER — Cisco’s message to partners at Partner Summit 2026 is about more than the opportunities created by . It’s about how partners can turn those opportunities into profitable businesses.

In this special edition of The Buzz, we’re reporting from Vancouver with a closer look at the announcements and strategy emerging from the opening day of Cisco’s ...

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Today’s headline news for Canadian IT solution providers:

Oracle commits $1 billion to partner growth

Oracle has announced a $1 billion commitment to its partner ecosystem over four years, including technical training, skills development, migration resources, demonstration environments and go-to-market support.

The investment is intended to help partners build capabilities and deliver more Oracle-based cloud and AI solutions.

...

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For years, Optima Consulting built a successful business implementing OpenText technology for enterprise customers without maintaining a formal partnership with the vendor. Now, under new leadership and with a renewed emphasis on its , OpenText has brought Optima back into the fold.

In this episode of In The Channel, recorded at OpenText World 2026 in Orlando, Optima CEO and founding partner discusse...

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Today’s headline news for Canadian IT solution providers:

expands distribution relationship into Canada

Huntress is extending its existing distribution relationship with Ingram Micro into Canada, creating another route for Canadian managed service providers and solution providers to access the cybersecurity vendor’s portfolio.

The expansion also includes Latin America and builds on the companies&rs...

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Even the companies building the technology are discovering that the road to autonomous isn’t quite as straightforward as expected.

At OpenText World 2026, Shannon Bell, executive vice president and chief product and technology officer at OpenText, acknowledged that the company had expected to move toward fully autonomous AI workflows much faster than it has. The biggest surprise? The importance of the human element.

In thi...

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Today’s headline news for Canadian IT solution providers:

Zoom outlines new MSP specialization and partner incentives

At its Zoomtopia Partner Connect event, Zoom announced updates to its Zoom Up Partner Program, including a new Managed specialization expected in December.

The specialization is intended to recognize partners delivering managed services, with anticipated benefits including advanced delegated a...

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OpenText is rethinking how it reaches and serves mid-market customers, putting partners at the centre of a significant transformation in its commercial strategy.

Speaking with at OpenText World 2026 in Orlando, Todd Cione, executive vice president and chief sales officer at OpenText, described a “radical pivot” away from a direct sales approach that has struggled to provide sufficient coverage of the mid-...

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Today’s headline news for Canadian IT solution providers:

  • OpenText stakes out its role as the trusted data foundation for enterprise AI: OpenText CEO Ayman Antoun used his keynote at OpenText World 2026 in Orlando on Tuesday to outline a strategy centred on providing the secure, governed enterprise information needed to make artificial intelligence us...

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Cybersecurity has a complexity problem. And for managed service providers already struggling with limited resources and growing customer expectations, that complexity may be making it harder to deliver the protection businesses need.

That’s one of the themes emerging from Kaseya’s new 2026 Cybersecurity Report: Building Security That Survives Human Error, which surveyed more than 1,100 MSPs and IT professionals worldwid...

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ConnectWise has suspended several cloud services following unauthorized access involving application identities used in Microsoft 365 customer environments. Plus, Cloudflare expands its AI workspace integrations and services ecosystem, while Rewst brings AI-native automation to MSPs worldwide.
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GTIA formally launches its Managed Intelligence Alliance with Pax8, CrowdStrike, Microsoft and other founding participants. Plus, Proofpoint agrees to acquire Varonis in a $6.3 billion cybersecurity transaction, while Ontario-based Upstream Works introduces Totalix through its channel partners.
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Acronis appoints former WatchGuard CEO Prakash Panjwani to lead its next phase of growth. Plus, Virtuozzo introduces a one-server infrastructure option with updated Nvidia support, and Proofpoint expands its MSP security platform with new Microsoft 365 governance capabilities.
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With employees increasingly adopting AI outside corporate oversight, WatchGuard CEO Joe Smolarski sees a growing opportunity for MSPs to deliver AI governance as a distinct managed service. In this episode of In The Channel, he discusses the business opportunity, WatchGuard's latest AI investments, and the risks emerging as AI agents gain greater autonomy.
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Slide co-founder and Datto founder Austin McChord becomes interim CEO following Michael Fass's departure. Plus, Arctic Wolf expands its security platform with new endpoint, AI visibility and agentic SOC capabilities, while N-able research finds MSPs adopting AI faster than they can confidently manage its output.
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AI is dramatically increasing the speed at which organizations can create software, but their security processes may not be keeping pace. Checkmarx channel chief Jon Kozimor joins In The Channel to discuss why that shift could make application security increasingly important to mainstream MSPs.
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IonQ agrees to acquire zero-trust security specialist Elisity for up to $1.3 billion. Plus, TD SYNNEX expands PartnerFirst with agentic AI and new AI cost-management services, while Pax8 research finds growing gaps in SMB AI governance and spending.
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Fortinet's new Calgary cybersecurity innovation hub gives Western Canadian partners access to meeting and event space, technical labs and Fortinet expertise, with more capabilities still to come. Western Canada chief Gord Phillips joins In The Channel to discuss the investment and Fortinet's larger ambitions for Calgary's cybersecurity ecosystem.
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CyberFOX acquires Optimize365 as it builds a broader security platform for MSPs. Plus, Microsoft introduces security boundaries for Windows AI agents, and AWS cuts Marketplace fees to make professional services more attractive for partners.
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Flare has launched a new partner program as the Montreal cybersecurity company looks to expand its channel reach. CRO John Williamson and director of partner marketing Eunice Leung join In The Channel to discuss how partners can bring threat intelligence to the midmarket and build services around the technology.
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