Understanding Conflict and Communication in Business

Discover how to bridge communication gaps and foster understanding in challenging conversations. Join Mary Lippitt as she explores the art of perspective-taking and effective communication. Throughout the discussion, topics such as improving listening skills, the impact of stress on interactions, and the importance of expressing expectations are uncovered. Mary shares her insights on navigating workplace disagreements and emphasizes the significance of understanding different priorities during discussions. Learn how mindset and openness can transform conflicts into collaborative opportunities.