Is it better to roast or toast your competition online? In this episode, we dive into fascinating research from NKU professors Dr. Jose Torres and Dr. Ahn Dang, who studied how brands like Wendy’s and Coca-Cola use humor on social media to boost engagement.
We explore:
Why roasting works for big brands but can backfire for small ones
How “neutralization messages” can prevent backlash
What local businesses should be doing to build an authentic presence
Real examples of what worked — and what went wrong
If you're a business owner trying to grow your social presence without tanking your brand, this episode gives you the research-backed playbook.
Links and Resources:
Connect with Dr. Jose Torres: https://www.linkedin.com/in/joseluissaavedra/
Connect with Dr. Ahn Dang: https://www.linkedin.com/in/anh-dang-nku/
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Subscribe & Listen to more content here:
Web: https://www.cincinnatibusinesspodcast.com
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Apple Podcasts: https://podcasts.apple.com/us/podcast/cincinnati-business-podcast/id1785929912
Spotify: https://open.spotify.com/show/50kMVlyZokuoLwzE2fwAmt?si=pk87NyzsQJGY6iE7OKpzmQ
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Connect with Brian:
LinkedIn: http://linkedin.com/u/bwerickson
Instagram: http://instagram.com/cincybizpod/
TikTok: http://tiktok.com/@cincybizpod
Facebook: http://facebook.com/people/Cincinnati-Business-Podcast/
Spotify: http://open.spotify.com/show/50kMVlyZokuoLwzE2fwAmt?si=pk87NyzsQJGY6iE7OKpzmQ
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Produced by the Cincinnati Podcast Studio
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brand marketing, social media strategy, digital marketing, brand engagement, Wendy’s Twitter, Coca-Cola branding, marketing humor, small business tips, NKU business, Cincinnati business podcast, business podcast, Cincinnati Podcast Studio, video podcasting, how to grow a brand, LinkedIn strategy, toasting vs roasting, marketing mistakes, brand awareness, consumer behavior, brand identity, business growth
Host
Brian Erickson
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