How Does Chicago Respond to Crisis Calls?

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September 4, 2025 • 31 mins

Four years ago, Chicago launched Crisis Assistance Response and Engagement (CARE) teams. Initially made up of police officers, paramedics, and mental health professionals, the goal was to deescalate emergency calls that involved mental health. But a new series shows results of the pilot have been mixed, with funding and bureaucracy issues, and that police continue to rely on force and involuntary hospitalizations. MindSite Chicago bureau chief Josh McGhee and freelance investigative reporter Maggie Dougherty talk with host Jacoby Cochran about Chicago’s progress in crisis response. Want some more City Cast Chicago news? Then make sure to sign up for our Hey Chicago newsletter. Follow us @citycastchicago You can also text us or leave a voicemail at: 773 780-0246 Learn more about the sponsors of this Sept. 4 episode: Chicago Association of Realtors Window Nation Become a member of City Cast Chicago. Interested in advertising with City Cast? Find more info HERE

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