December 22, 2025 • 33 mins
Philly has a big 2026 with major events such as the FIFA World Cup, MLB All-Star Game, and celebrations for America’s semiquincentennial. And big events mean more tourists coming through Philly, especially through our airport. But Philadelphia International Airport (PHL) was just ranked dead last for the fifth year in a row in customer satisfaction. Host Trenae Nuri chats with Siani Colon, our newsletter editor, about whether that ranking rings true to Philadelphians and what PHL is doing to fix itself up before a big year of tourism.
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