With a focus on profitability over hyper-growth, the team at Hone Health has built one of the largest men's health telehealth platforms. In this episode, co-founder & COO Stuart Blitz pitches this concept to our hosts.
Our guest VC in this episode is Lynne Chou O’Keefe, Founder and Managing Partner at Define Ventures, and investor in hims, Folx, Found, and more. We dive into the business and discuss:
- Which parts of healthcare work well for D2C business models, and is this one of them
- User acquisition and their pay-back period
- The trade-off in top-line growth and building healthy unit economics
- How they ensure positive customer experience even for those who don’t qualify for treatment
Lynne also discusses how fundraising today is like managing A Tale of Two Cities, investors want to see the growth of 2020 along with the business fundamentals of 2022.
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