November 23, 2021 • 46 mins
The principles of ITIL are still relevant in an agile cloud world. This episode of Cloudspotting takes a deep dive into how ITIL can benefit organizations by helping to protect infrastructure and provide service stability.
Recommended reads
https://www.axelos.com/for-professionals/publications
https://www.vanharen.store/itsm-process-assessment-supporting-itil-tipa Special Guest: Paul Jackson.
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