In this episode of Clued In, Lou takes a light-hearted (and comical) approach to what it means to create an impression.
Before listening, please take a moment to watch a short video to provide…for lack of a better word…context. As a warning, you will want to turn your sound down (or use headphones) if you are in a quiet work environment! https://youtu.be/NGuHDdSImFQ
The key takeaway from this episode is the importance of understanding how actions and clues, either positive or negative, create impressions. Those impressions play a large role in the forming of lasting memories and therefore how we perceive a person, brand, or organization.
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