Season 8. Episode 10: Building Stronger Relationships: How Navy Federal Credit Union Puts Members First with Pam Piligian, CMO, Navy Federal Credit Union

Pam Piligian, CMO of Navy Federal Credit Union, and Jeff delve into the captivating world of innovation and empathy, exploring their profound impact on driving member-centric growth. With a focus on building strong relationships and understanding customer needs, Pam uncovers how organizations can leverage these powerful forces to enhance their strategies and foster sustainable growth.  Discussion points include: The importance of purpose Aligning values and building relationships Operationalizing purpose Challenges and opportunities The changing landscape Building the right team Join Pam and Jeff as they embark on an enlightening journey that highlights the importance of empathy and innovation in achieving member-centric growth, offering practical insights and strategies to drive success in today's dynamic landscape.  Connect with Pam Piligian - https://www.linkedin.com/in/pam-piligian-324582/ Connect with Jeff on LinkedIn - https://www.linkedin.com/in/jeffpedowitz/ Learn more about The Pedowitz Group https://www.pedowitzgroup.com/ Get Jeff's book 'F the Funnel' - https://www.pedowitzgroup.com/resources/f-the-funnel/ Learn more about your ad choices. Visit megaphone.fm/adchoices