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Episode Transcript

Speaker 1 (00:00):
The cadence of coaching is getting really
interesting.
More and more tools are comingout that allow us to have what I
call asynchronous conversations.
Now we happen to use two tools.
One is Profi Software, theother one is Clarity Flow.
Clarity Flow has incredibleservice, as does Profi.
What I love about their serviceis you can get a response, you

(00:24):
can have a conversation of howto use their software, and what
they're really doing is they'repracticing what they preach.
They're using their software inthe way they intend their
learners, their users, to usethe software.
So Kat, who's a head of theircustomer service, does a
wonderful job.
I feel like I have arelationship with her because
she goes on video, sends me anaudio, I send her a video, I

(00:44):
send an audio and I feelconnected to her and she does a
great job.
See, often when we're coaching,we think we always have to be in
front of people.
See, cadence coaching is aboutcreating a cadence of coaching
that doesn't always rely if,quite frankly, never relies on

(01:05):
the calendar.
See a lot of times when wethink about well, I got to be
back in front of people, I wantto get back with the team,
especially with the pandemic.
What we're really subscribingto is we want to feel connected
to people.
Yet you know what's reallyfunny, our business absolutely
blossomed because of ourbusiness absolutely blossomed
because of the pandemic.
Why?

(01:26):
Because what was essentiallyoccurring is that I could put
people in breakout rooms.
We could get connected on aregular basis versus having to
attend an all-day training, andthere's a greater cadence now
with our clients of practice andcase study work and looking in
the mirror and thinking, whatcan I do to improve as a coach,
whereas before that they wouldfly me out and say, well, you
know, what can I do to improveas a coach, whereas before that
they would fly me out and say,well, you know, we've got three

(01:47):
days, let's load up the threedays with workshops, and
training only lasts so long.
So the cadence of coaching canbe sending in audio, with
updates once a week.
It could be sending questionsvia video.
It could be sending ascreenshot.
It could be attaching anarticle saying what's your
impression of this article.
How would this help you?

(02:08):
How would you leverage thecontent, the components of this
article or this video to assistyou in your leadership or your
endeavor for your career?
That's coaching.
So, if we remember, coaching atits most fundamental basis is
asking questions and helpingpeople self-discover.
We do not have to be in thesame room for that to happen, so

(02:30):
think about investing in sometools that allow you to have
ongoing dialogue that doesn'trequire you to block out 20 to
30 minutes because you've got toblock out that time because
we're on each other's calendars.
Aiden's coaching works.