Coaching Nudges: Transforming Team Mindsets Through Daily Digital Touchpoints

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Episode Transcript

Speaker 1 (00:01):
What if employees were reminded daily how to be
great teammates, how to show upwith a positive attitude, how to
listen, truly listen, activelylisten, how to give leaders
latitude, how to seek and acceptfeedback on a regular basis.
How do we do that?

(00:22):
Welcome to Coaching Nudges.
Coaching Nudges is an automatedplatform we've built here at
Progress Coaching that allows usto send lessons to the desktop
and text, as well as customaudio messages to people's
cellular devices, reminding themof the core things.
Now I want you to think aboutgetting up.

(00:47):
You're going to go to work.
What does the human mind usuallysay when we're going to work?
Boy, I've got a lot to do today.
I've got to get right afterthat report.
I've got to get that stack ofpapers done.
We typically don't get up andsay who am I going to go inspire
today?
How many times am I going toseek feedback today?
It's typically not top of mind.

(01:10):
Coaching nudges is a top of mindplatform that delivers thought,
provocation, quotes, questions,audio sound bites.
Let me share something that wedid very interesting sound bites
.
Let me share something that wedid very interesting.
We have a client that weactually got their voice and we
converted all of our textmessages.

(01:31):
We cloned the voice using an AItool and sent out a message
asking people to do certainthings with their customers out
in the field, in the CEO's voice.
Guess what just happened?
It's no longer the outsider'sprogram, is it?
And we noticed a major shift.
Customers even mentioned what'swith your people.

(01:52):
They're so engaging.
They're saying thank you more.
They dropped off gifts.
Typically, there's a circle,and I typically think there's
three circles.
The inner circle is our job.
The outer circle of the job isme.
What am I getting out of this?
Sadly, the outside layer, theone we typically don't think
about immediately, is how do Iimpact others?

(02:13):
What about others besides me?
That's exactly what coachingnudges can do for you.