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June 3, 2025 34 mins

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Communications strategist Jeanne Meyer joins Lara Schmoisman on Coffee Nº 5 to talk brand voice, reputation management, and crisis comms—from her work at EMI Music to major brand turnarounds at Toys R Us and Unilever. Learn how to build brand trust, adapt messaging across platforms, and lead with clarity in a noisy, fast-moving media landscape.


We'll talk about:

  • Why consistency across platforms is make-or-break for brand trust
  • Crisis comms vs. PR: What’s the difference and why it matters
  • How to build a “reputation bank” before you need it
  • The problem with performative messaging in today’s cultural landscape
  • Why strong brand pillars are more relevant than ever
  • Communication isn’t just talking—it’s listening


For more information, visit Jeanne Meyer's LinkedIn.

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Instagram: @laraschmoisman

Facebook: @LaraSchmoisman



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