This episode features an interview with Rachel Happe, Founder and Digital Workplace, Organization, and Community Strategist at Engaged Organizations. She started Engaged Organizations to focus on helping organizations adapt to new technologies and accelerate knowledge supply chains while improving trust, transparency, and agility. She is a sought after speaker and expert on the impact of technology on engagement, relationships, and culture and has keynoted at several digital workplace conferences.
In this episode, Shawn and Rachel discuss treating employees as assets rather than machines, rewarding human contributions, and valuing emotional and social aspects in the workplace.
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“We still have this mechanistic system and the human system, and we're still treating humans like machines. I wrote a post a while back, because I was getting really annoyed reading about how AI could help employees. It was all like, ‘It can do these 10 tasks for you.’ And I'm like, ‘If that's all we are, we should go home.’ It's the mindset of what we think employees or people's value is. The example I use in presentations is diamonds. Why are diamonds valuable? They're rocks. De Beers made them mean something. You know who can't make something mean something to somebody else? AI. The value of people is activating other people. And value is meaning.” – Rachel Happe
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Episode Timestamps:
*(02:20): Getting to know Rachel
*(10:27): Rachel’s career background
*(15:42): Employees are not machines
*(21:50): How to calculate the value of community
*(32:21): The role of AI in community
*(42:39): The current and future state of valuing humans
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Links:
Connect with Rachel on LinkedIn
Learn more about Engaged Organizations
Read Ed Zitron’s They’re Looting The Internet
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