Episode Description
Most organizations are drowning in dashboards—engagement scores, turnover reports, productivity trackers, badge swipes, time in office. But how much of that data actually tells you anything real about your culture?
In this episode of Collaborative Culture, Monica Smith and Dr. Kristine Gentry kick off Part 2 of their “Metrics That Matter” mini-series by breaking down the difference between numbers that look impressive and metrics that actually help you lead. They explore three levels of data—counting, trending, and driving—and show how each can either stay superficial or become a powerful signal about the health of your culture.
Monica and Kristine walk through four culture-focused metrics leaders should be watching: purpose alignment, leadership listening/feedback loops, values-driven decision-making, and a cultural diversity index that goes beyond headcount. Along the way, they unpack why culture metrics are not about policing activity (hello, badge tracking) but about gaining clarity, so you can spot issues early, support your people, and improve performance.
If you’re tired of chasing vanity metrics and ready to design measures that actually reflect how your culture is working, this one’s for you.
Show Notes – Episode 13
In this episode, Monica and Kristine cover:
- 🎧 From “metrics mirage” to metrics that matter
- 📊 Three types of data: counting, trending, and driving
- 🚨 Signal vs. noise in culture measurement
- 🧭 Metric #1: Purpose alignment score
- 👂 Metric #2: Leadership listening & feedback loops
- 🧱 Metric #3: Values-driven decision-making
- 🌍 Metric #4: Cultural diversity index (beyond headcount)
- 📉 Leading vs. lagging indicators in culture
- 🧪 Quant + qual: Numbers and narratives
- 🎯 The real purpose of culture metrics
If you enjoyed this episode, follow Collaborative Culture and share it with a leader or team who’s ready to move beyond vanity metrics and start measuring what truly matters.
For more information on the MBL baseball cap fiasco: https://frontofficesports.com/mlb-angels-astros-rangers-tetas-hats/
Thanks for Listening!
We’d love to hear from you.
Kristine Gentry, PhD
kgentry@culturegrove.com
🔗 LinkedIn: Kristine McKenzie Gentry
Monica M. Smith
tradewindscareerconsulting@gmai.com
🌐 www.tradewindscareerconsulting.com
If you enjoyed the show, please: subscribe, leave a review, and share it with someone who cares about building better teams.
Hosted on Acast. See acast.com/privacy for more information.
Popular Podcasts
On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.