April 2, 2025 • 26 mins
Buying a new home while still owning your current one is one of the most stressful financial scenarios homeowners face. This spring market dilemma keeps countless qualified buyers on the sidelines, trapped between the fear of contingent offers being rejected and the burden of potentially carrying two mortgages.
Jodi and Lisa from Ruoff Mortgage join us to reveal a game-changing solution that's helping hesitant homeowners make their move with confidence. The Calc program provides a guaranteed purchase offer on your current home, eliminating contingencies from your new home offer while protecting you from double mortgage payments. Even better, this arrangement doesn't impact your debt-to-income ratio and allows you to tap into your home equity for down payments or improvements.
We explore how Central Ohio's unique real estate market continues to deliver consistent 4-5% annual appreciation, making homeownership a reliable wealth-building strategy despite today's higher interest rates. The conversation also unveils two additional programs that give buyers unexpected advantages: neighborhood-specific interest rate reductions (sometimes on homes valued at $750,000) and a full approval process that prepares buyers to close in as little as 14 days.
For anyone contemplating a move this spring or wondering if they should continue waiting for rate drops, this episode delivers actionable insights from mortgage professionals with over 45 years of combined experience. Their accessibility (answering calls and texts even at 5 AM!) demonstrates the difference between working with dedicated local lenders versus traditional banks with limited hours and responsiveness.
Stop paying rent, build equity faster, and discover how today's innovative mortgage programs can make your next move possible sooner than you thought. This is essential listening for anyone looking to navigate the 2024 spring real estate market with confidence.
Jodi Vermillion
(614) 206-1687
jodi@ruoff.com
https://www.facebook.com/jodivermillion
Lisa Ferguson
614-633-6099
vlt@ruoff.com
Sarah Thress
614-893-5885
First Time Home Buyer course: https://sarahthress.graphy.com/
Instagram https://www.instagram.com/sarah_thress_realtor/
Facebook https://www.facebook.com/SarahThressRealtor/
https://www.youtube.com/@LIFEINCOLUMBUS
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
Hi and welcome to this week's episode of Come to
Find Out.
This week we are talking withJodi and Lisa from Ruoff
Mortgage, and they've been onbefore and I really wanted them
to come on because they reallyeducated me on this amazing
program that I think is going tocome in handy for a lot of
(00:20):
people during spring market,especially those people that
maybe already own a property,that are looking to purchase
their next property.
But we all know that in thespring market, when it's
competitive, doing an offer witha home sale contingency is not
good and is less likely to beI'm not going to say it's never
(00:42):
going to be accepted, but it isless likely to be accepted.
So when you guys educated me onthis program called Calc, I was
like holy goodness, we need toget this out there to everybody.
So thank you guys so much fortaking time out to talk to us
and educate us.
Speaker 2 (00:58):
Absolutely yeah.
So, so yeah, I think this is abig one that we're getting out
to all the agents to understandhow it works.
It's called Calc and it's apartnership with Ruoff and Calc
and it helps get a lot of ourbuyers that have been sitting on
the fence so long off the fence.
So you know, waiting to buy,thinking that interest rates are
going to come down to 2%, isnot going to happen.
But it's certainly not buyingyour dream home.
(01:21):
You know you want to do itwhile it's available and while
it's on the market.
But what Calc allows you to dois basically, calc will do a
comparable sales on your currentproperty and you have to have a
relatively amount, a goodamount of equity, and basically
they'll do a price pointguarantee.
So they're literally gettingreliable comps and they will
(01:42):
offer up to 75% of the value forthe buyer.
So basically it's a legalbinding contract and if they go
into contract on a new home,then there's no impact on the
debt to income ratio.
So it takes away that debt toincome ratio situation for
someone that wants to buy nowand not have to sell their
(02:03):
property immediately.
Let them stage it, get itprepared, get it desensitized
and all the good stuff and thenbasically allows them to proceed
and sell their home once it'sready to sell.
So it alleviates the debt toincome ratio situation you can.
Also, it offers an equity lineso you can tap into the equity
without impacting your debtratio also, which means it's not
(02:26):
counted as a liability towardsyour debt that impacts the debt
to income.
So it allows you to tap intothat equity also if you need a
down payment for the new home.
Speaker 1 (02:36):
Which I think is so great for the equity for the new
home.
But also, what if somebody youknow needed to do like a few
little like things to the house?
Could they do that, tap intothat equity, do that and still
not affect their debt to income?
Speaker 2 (02:50):
Absolutely Okay, absolutely yeah, you can use it
either way, okay, yep, that'sgreat, anything you can think of
on that.
Speaker 3 (02:58):
I think the one of the greatest benefits is the
lack of stress and having tosell to buy.
I mean that's a huge thing.
People sit on the fence, likeJodi said, because they're just
afraid what if it doesn't sell,or what if something happens.
Well, that HELOC helps get thatequity out.
They can put into the newproperty and they have a
guaranteed purchase price, aguaranteed offer, so they don't
(03:18):
have to use it.
If it sells within 150 days,they don't have to use the offer
, and just to clarify what Calcoffers is 150 days.
Speaker 2 (03:26):
If that property does not sell.
They'll buy the property fromthe seller and then, at that
point, once they put it on themarket and sell it in the open
market whatever they get, evenif it's over their guarantee,
which of course it would be theygive the additional amount back
to the buyer.
Speaker 1 (03:41):
Oh, okay, which is great.
Or back to the seller Buyer isthe seller, seller is the buyer.
Oh, that's right, I'm sorry,yeah, yes, no, but that is true.
I mean, and it's so great tooto know that you have that like
guarantee, because it takes thatstress off.
I have several clients rightnow that have been just trying
(04:01):
to wait for, you know, springmarket or trying to time it, or
you know, and maybe they've beensitting there for a couple of
years trying to decide, and Imean, obviously you can't time
the market and everyone hasdifferent reasons why they're
trying to move.
So, you know, some of thoseclients, it didn't hurt them to
sit there, but it's also like,okay, at some point, like you
(04:21):
have expressed that you want todownsize, or you've expressed
that you want to, you know, moveout of state and you know,
retire somewhere else, andthings like that.
So this, I think, is such agreat thing, which is why I
wanted you guys to come on andexplain it, cause I could never
do.
Speaker 2 (04:35):
Well, I actually have an example of a buyer that's
that's using this program rightnow.
I mean literally happeningright now.
So she went through the processof talking to the
representative that provides theprice point guarantee and it
went smooth as butter.
She was so excited about it andshe's so excited that she's
going to be able to buy.
She already has identified aspecific property and you know I
can't issue a pre-approvalthat's non-contingent unless we
(04:57):
have something like this inplace if they don't qualify with
both properties.
So it's all turned outmagically for her and she is
super pumped and we're going toclose, I believe, in about three
weeks.
Wow, so yeah.
Speaker 1 (05:09):
I love that and it's a little bit different than like
your traditional, like bridgeprograms or anything like that,
because that really just allowsyou to own two properties at the
same time.
Um, but this one at leastyou've got that guarantee,
someone's going to buy it andyou know, obviously there's
there's fees involved, buteverything has a fee.
Speaker 2 (05:28):
Yeah, I mean I'd like to mention that it's minimal
and I've talked to a number ofpeople that have programs that
are supposedly like competeswith.
This really doesn't, because alot of those fees are a lot
higher.
It's only 1% plus $2,000 is allthe fee is and it doesn't
matter if they sell it for overthat.
Money's coming back to theseller, buyer.
You know it's going to comeback to them and they don't pay
(05:49):
the fee until they close.
You know, on the new purchase,Wow.
So yeah.
Yeah.
Speaker 1 (05:54):
No, I think that's amazing and I really love that
that is an option because, again, you know, as we were talking
before we started recording, wewere talking about like spring
market and you know, just like,there are so many buyers that
have been sitting on thesidelines as well, and you know,
this is great for sellersbecause if these buyers don't
have anything that they'reinterested in, then they're
(06:16):
going to stay on the fence andthey're not going to jump in.
But if there's more propertiesthat come available and we see,
you know, any type of shift ininterest rate you know even the
most minuscule amount, then allthose people are going to jump
in and then it's going to bemore competitive.
Speaker 2 (06:32):
So yeah, I think we were talking about that quite a
bit.
You know, I reach out andfollow up and call my buyers and
leads and all those folks thatare looking to get in the market
, and it's a common strand thatyou hear that they want to, they
want to wait.
Yeah, like we think we're goingto again see two 3%.
It's not going to happen, butwhat you're going to do by
waiting is wasting your money inrent.
(06:53):
Yeah, so it accumulates up to.
You know, if you're paying$2,000 a month and you're there
for three years you know youkind of do the math you know
that's 36 months you're paying$2,000.
So you know that's a lot ofmoney that you could have been
building equity and buildingwealth, right.
Speaker 1 (07:09):
So when, a lot of times, I think what people think
whenever they're renting, youknow they think, oh well, you
know, I can afford this, this isfine, you know, whatever.
And if I went to buy a house, Iwould be paying more than this,
and a lot of times, what I'veseen is that, you know, what
they're able to purchase isactually they're paying less
than what they were paying inrent, or the same amount, and
(07:31):
it's like okay, cool.
So wouldn't you rather likebasically pay yourself and have
this, you know, like, instead ofpaying a landlord, building
this equity, building this assetthat you have, you know, and
just getting out of the rental?
You know?
Speaker 2 (07:45):
wheel, absolutely.
I mean, I think I was justlooking at a property where they
bought in what was it 2020?
And they bought a property whatwas it for like $500,000?
And I think it's selling for$750,000?
Yes, yes, we just looked thisup and it's.
I mean, I don't think peoplerealize in this area, it's so
desirable, you know, the cost ofliving is so affordable that
(08:06):
you know our values justcontinue to rise.
I think we were at 5% last year.
Is that about right?
And so I mean it.
You know, once you buy theproperty, once you start
building your equity, and thenonce time passes, I mean, here
in central Ohio, you're, you'vebuilt more than what you've ever
dreamed in equity.
Speaker 1 (08:22):
Yeah, Well, which I think is such a great point
because I try and educate mybuyers and sellers of that as
well I'm like, on average, ourinfrastructure here in Central
Ohio is set up to give onaverage of 4% to 5% equity every
year.
So your home is alwaysappreciating at that percentage
rate.
Now, of course, in 2020, 2021,parts of 2022, we were seeing,
(08:47):
you know, 20% like appreciation,which again was a lot due to,
like, the lower interest rateand all of that stuff and the
high demand.
But I think that you know thatwas an anomaly.
So if you take those out andyou only look at like the
average it is, you know 5%,which is huge.
You know, a lot of times thingsthat are going on in the
(09:09):
economy are affecting the WestCoast and the East Coast, but
they're not really necessarilyaffecting us because we have
that infrastructure.
Speaker 3 (09:17):
Yeah, central Ohio has kind of been protected from
those types of changes ineconomies.
Yeah, a lot, I mean really alot.
And it's even different inCincinnati and some other areas
than in Columbus area.
Yeah, if you look at thedifferences, there is a
significant difference in thosenumbers.
Yeah, and you know the volumeof people buying properties here
, the pricing, all of it'sdifferent.
(09:39):
Yeah, even though it's so close.
Speaker 1 (09:41):
Yeah, so I know it's crazy and you even see a little
bit of difference in like whatschool district you're looking
in, correct, you know, even inCentral Ohio.
But again, on average, that'swhat you're seeing.
As long as you you know likesellers, what I try and tell
them is don't look at what yourneighbor sold for a couple years
ago, because that is not a truecomparable Right.
(10:03):
Right a couple of years ago,because that is not a true
comparable, even though we havethat craziness.
Even if we didn't, it's stillnot a true comparable, because
every market is a little bitdifferent, and so I always try
and help educate them to say,like you have to look at what it
looks like now, let's price itcompetitively, and generally
what that means is a little bitless than maybe what you're
seeing out in that area, Becausewhat that does is it drives
(10:26):
people in there and then you letthe market decide what your
house is worth, and so it justkind of drives it up, and what I
see is most of the time whenpeople follow that they end up
getting more than they eventhought they would get if they
would have started at a higherprice, too high, yeah yeah, we
were seeing that a lot duringthat timeframe, a lot of the
prices being so high, yeah,escalating, yeah Crazy.
Speaker 2 (10:48):
Yeah.
Speaker 3 (10:49):
Yeah, so it's, it's become more normalized, I guess
now yeah, it was what I wouldcall it.
It's kind of, you know,flattened out a little bit more
normal.
Speaker 1 (10:57):
Yeah, exactly.
Well, and I think you know youdo still see plenty of areas
that have multiple offers andcompeting and you're looking at
appraisal gaps and all of thatstuff.
But again, those are the onesthat are fully updated turnkey
and they priced it low so thatit did drive this type of action
(11:18):
.
And even though we are still invery much a seller's market
because it's still a supply anddemand, we still don't have
enough homes out there for allthe people that want it.
It's more of like a pickybuyers, sellers market.
So buyers can be picky becausethey're like, well, like I, if
I'm going to spend this muchmoney, I want it to be turnkey,
(11:40):
or I'm going to offer you less,like you know, and so you really
want to make sure that you'representing your house, you know,
in the best possible light, oryou're adjusting that price to
make up for that lack of updates.
So, yeah, I agree, yeah, I loveit, and hopefully you guys are.
Are, you know, kind of seeingthat type of stuff too?
Um, you know, hopefully, what Iwhat I'm saying is like things
(12:04):
that you're seeing.
I'd love to kind of hear fromyou guys.
You know, none of us have acrystal ball, of course, and no
one can hold you to anything,but what do you kind of predict
we're going to see in the springmarket?
Like, do you think we will seeany even minuscule drop in rates
?
Or, you know, like, what do youguys kind of like feel and see?
Speaker 2 (12:25):
You're seeing a rebound right now.
We had a little drop and thenyou have more news, more world
news, of what's going on, evenwith tariffs and such that it's
driving up the cost of goods.
I feel you're not seeing higherunemployment numbers at all yet
, and each time we getnotification or get a news
update about what's going on,it's to the contrary, because
(12:46):
you've got different drivingfactors.
So we haven't seen rates come.
We did what about a week.
A week ago came down a littlebit and then we had some new
industry news that popped itright back up.
So I think you're going to seea wave.
I think for a while.
I don't think you're going tosee any kind of a drop.
Until what do you think June,June is what?
Speaker 3 (13:03):
everything I've read and seen, they're estimating
that would be the earliest realrate drop.
I think consistent yeah, notthe ups and downs like we've
talked about but we're seeingthe market have more energy.
Speaker 2 (13:14):
I mean you're seeing people come back out.
You know the spring is here,the sun shines out, they're
ready to go see some properties.
So you're seeing activity.
You know, following up with alot of my buyers, they're ready
to get back on it.
You know at this point, and youknow, following up with a lot
of my buyers, they're ready toget back on it.
You know, at this point, andyou know, build their wealth.
So I think the market's stillgoing to hold.
You know a lot of good businessand I think we're going to get
back to.
You know competitive offers andprobably gap coverage again,
(13:36):
and we'll see that probably inthe next couple of months.
Speaker 1 (13:38):
Yeah, I totally agree and with that you know a lot of
first-time homebuyers you know.
I know that you guys are reallypassionate about helping
first-time homebuyers, just likeI am, and you guys are super
patient and come up with all thedifferent ideas.
But I know you also we weretalking about this before we
started filming you were talkingabout a program that is for
buyers and I just would love foryou to kind of talk about the
(14:00):
Home Advantage, the NeighborhoodAdvantage.
Speaker 3 (14:02):
Yes, yeah, so what it is?
It's a specific programtargeted towards property
address only.
So it's property specific andcertain properties that qualify
within these certain areas.
They get a lower interest rateUsually it's about a half
percent interest rate than whatthe market is.
what the local market is.
So it's kind of unique becausewe can't really there's not
(14:23):
really a definitive map anywhere.
We kind of have to go byaddress.
So we're going to check thoseaddresses, so people are looking
at properties to make surelet's see if it qualifies for
this program.
You know, half percent interestrate is huge.
Speaker 1 (14:36):
Yeah.
Speaker 3 (14:36):
So it's a huge benefit to people.
This is a conventional program.
Yeah, it's conventional.
Speaker 2 (14:41):
Yeah, and it's surprising where the areas are.
I've looked up some of theaddresses and even down into
Canal Winchester it could be a$450,000 house and it qualifies
for that discount.
Wow.
Speaker 3 (14:50):
So yeah, it's kind of-.
Speaker 1 (14:51):
It's not income driven either.
Huh, okay, which I think that'sgood, because I feel like a lot
of those programs out there areincome-driven or it's only in
certain areas of town that maybethey're trying to gentrify or
whatever.
Speaker 3 (15:07):
Like revitalization, yeah, yep, and, like Jodi said,
we went through some of thelistings that are in the MLS and
it's really strange because,like Jodi said, a $500,000 house
is eligible.
It just depends on the property.
Speaker 2 (15:21):
Marion Village.
There's some in Marion VillageEven towards the park.
It's $750,000 that qualified inthis particular zone and it's
not revitalization.
It's completely different andit's relatively random, yeah,
yeah.
Speaker 1 (15:34):
No, I love that.
So basically, if someone cameto you and they qualified for a
conventional loan and they toldyou about a home, you're just
automatically going to look tosee, we're just checking it to
see if it's eligible.
Speaker 2 (15:45):
Well, we did that for agents too.
If they have a list of theirlistings and they want us to
check it out, I mean it's a wayto advertise those listings.
So yeah, I love that A good wayto sell their property more
quickly Not that it won't sellquickly anyway.
Speaker 1 (15:59):
Yeah, yeah, but no, I think everything you know,
every little bit helps, and youknow, especially having
something like that, if you havea seller that maybe doesn't
agree with your pricing strategy, you know the realtor's pricing
strategy, um, which happens,and that's okay, like it's your
house, and if that's what youwant, that's fine.
But you know, our job is to youknow, or my job I can't speak
for every realtor my job is toeducate you and tell you, like,
(16:23):
here's, based on the knowledgethat I have at this moment,
here's what I recommend, and ifyou want to go with it, great.
If you don't, I mean, that'sfine too.
But you know, I just love thatyou guys are giving that, though
, and that you know, sometimesif someone didn't listen to the
pricing strategy, maybe thatwould be a great way to you know
, get it.
Speaker 2 (16:45):
Yeah, I mean for the buyers.
I think, knowing that you canget half off of the rate let's
say today's rate 6.75 and youcan be clear at 6, 3, 7, 5 or 6
and a quarter I mean that yeah,yeah, that's an incentive.
Speaker 1 (16:53):
Yeah, yeah, I love that.
Speaker 3 (16:55):
So I think the bottom line in that is that we're
always looking for the bestprogram for the client in their
situation.
That's why we like to meet withthem personally to get all
their information and reallydeep dive into what their goals
are and try to meet them andexceed them hopefully and get
them in the right program.
Speaker 1 (17:11):
I love that.
Yeah, because that's I mean, ifsomeone came to you and wanted
to start this program and let'sjust say someone's listening and
they're like, oh my gosh, likeI love their voices, I love
their stuff, that they're doinganything, whatever you know they
, I want to work with them, whatwould that process look like?
So they would you know, likecontact you and you would have
them come in or you know, Iguess, just walk us through that
(17:31):
yeah.
Speaker 3 (17:31):
So it's really based on the clients.
You know what's going to fittheir needs.
I just had a Zoom meeting witha couple last night because you
know he worked till 630 and youknow got home late and so we
just did a Zoom meeting and wentover everything.
First time homebuyers kind ofscared.
He just graduated from collegeso wasn't sure what they could
afford.
You know all that stuff.
And when I did all the numbersfor them and you know ran them
through DU and you know, gottenapproved, eligible at this price
(17:53):
we don't really want to go thathigh but we were so shocked
that we could do anything withour situations.
So just because you think youcan't doesn't mean you can't.
Yeah.
Speaker 2 (18:06):
I think there's a lot to know being a buyer, and I
think just listening to thescuttle out there, just looking
up whatever on the Internet,isn't always going to tell you
everything about the bestoptions for that buyer.
So I still love sitting down,especially with my first time
homebuyers.
I want them to know whatthey're doing, know what all of
their options are, not just oneoption, understand why this
one's better than that one.
So that's, you know, passionfor me, making sure that you
(18:29):
know even their parents can comealong if they, if they'd like
or whatnot, but I always want tomake sure that they they've got
it, they've got it down, theyknow what they're doing.
When they get out there andthey start looking at properties
, they know that we're behindthem 150% and they're completely
approved, not just kind ofapproved for a loan.
So I think that's anotheroption that we have for some of
our buyers that are a littlenervous is the Step Ahead
(18:51):
Correct, and that's you know.
Speaker 3 (18:52):
Last night I suggested they do that because
they're not quite ready to jumpin the market yet, but they
wanted to, you know, get throughthis process a little bit and
they're getting married, and sothey got a lot of stuff going on
.
So now I talked to them aboutthe step head program because
they were so nervous and anxiousand I said well, this is really
going to be a full approval,this is not a pre-approval.
We run everything throughunderwriting as though you're in
contract as a live file andyou're not.
(19:13):
But it lets you get over thathump of being scared of oh what
if I don't get approved.
Yeah, you are approved.
Speaker 2 (19:19):
Fully approved, then you're just finding a property,
then you just find a property.
Speaker 3 (19:22):
Yeah, and they were just dumbfounded that that even
existed.
Speaker 1 (19:26):
Yeah, so yeah, because that's not.
Speaker 2 (19:29):
not every bank has that you know step-ahead program
and they don't put it allthrough.
Speaker 1 (19:42):
And so you know, sometimes people are like well,
but I'm approved for this.
Like well, no, you werequalified for that, but you
weren't approved for it, like itdidn't go through the full
underwriting.
So I love that that you allalso do that extra step to make
sure, so that again we can.
You know, if I'm like, hey, Ineed to close this in 14 days,
can y'all do it?
Yep, cause this person'salready fully approved.
Speaker 2 (19:56):
So we can absolutely do that.
Yep, yeah, so we use it a lot,yeah, yeah, I mean we've been
doing this 25 years.
I mean I think you've been insome form of this industry for
23 years, yeah, yeah.
So I mean, if a deal can bedone, we typically can get it
done.
So, and if we tell someone thatwe can do it, we can pretty
much do it.
Yeah, not even pretty much, wecan do it, yeah and so.
(20:20):
But that step ahead is a nicesues the nerves for folks, yeah
absolutely.
Speaker 3 (20:23):
And that approval that goes out is a real approval
.
It says you are fully approved.
Yeah.
When it gets sent out, it's notpre-approval, it's fully
approved.
Yeah.
Speaker 1 (20:31):
Which I love because, again, I've had some situations
where it was real close becauseit was a first time home buyer
every penny counted and you knowthey got their pre-approval.
And then, when it got down to,you know we were in contract and
it got down to like all of thefinal approval then they found
out they weren't actually fullyapproved and that is.
You know, that stinks for thebuyer, that stinks for the
(20:54):
seller, that stinks for theagent, for the lender, for
everyone.
No one's happy, no one's happy.
And then you're having toexplain like, well, okay, Um,
you know, and so it just.
You know, then the seller hasto put their house back on the
market, the buyers back in, youknow, back in the pool, and it's
just, it sucks all the wayaround, it's just stress they
shouldn't have to go throughRight.
Speaker 2 (21:23):
You know it're a professional loan officer and
we've been asking for certaindocumentation that's particular.
You know your pay stubs maybethe end of the year pay stub for
the past two years, because wegot to see the breakdown of
everything and have additionalincome that we can possibly use,
or things like that.
But when we ask for it it's fora reason.
So you know it's not.
Oh, I don't feel like givingthis information.
It's like, well, we want tomake sure you're 150%
pre-approved and if we need thisdocumentation, get it, yeah,
(21:47):
and get it to us in a timelyfashion, and then we can make
sure you're good to go.
Speaker 3 (21:51):
I think we're good at knowing, too, what's really
needed per file up front.
So having those already inplace, it makes the underwriting
process way easier.
Yeah, cuts down on conditionsand it's just a way smoother
process.
Yeah, getting all as muchinformation as we can from them
up front, given what their fileis.
Speaker 2 (22:09):
Oh, yeah, and well, and our pre-approval is solid.
You know, we, when we give ouryou know referral partners a
pre-approval, it literallystates I have verified all these
things and I verified theirassets as well.
So it's not I kind of did.
Yeah, you know they might beokay, yeah.
Speaker 1 (22:24):
We're going to see if they're okay for today, but I'm
not really sure we're going toroll the dice.
Good luck Right.
Fingers crossed, everybody.
Yeah no no, I love that and Ilove your approach to it,
because you know it is uh, it'svery apparent that you all care
about the human and the person.
It's not just about a paycheckfor y'all, it's, you know, like,
(22:45):
how do we help people to getinto, you know, get into home
buying, or be able to sell andpurchase something else or you
know whatever?
Just how are we going to helpthem build their wealth and
protect their assets?
Speaker 3 (22:58):
Right.
Speaker 2 (22:58):
So absolutely yeah, and it's not, yeah, totally not
transactional, and and it's ourreputation too, and we do care
about our people.
So it's, it's all the things,and we care about our referral
partners reputation as well.
I mean, we're an arm of that.
So you know, if we don'tperform, it's reflective and
that doesn't help anybody either, right?
Speaker 3 (23:17):
Yeah.
Speaker 2 (23:17):
Yeah.
Speaker 3 (23:17):
Absolutely.
That's how I met Jodi.
Oh yeah, I was an agent.
I love it.
She did deals that I couldn'tget done elsewhere.
Yeah, so it was awesome Nice.
Speaker 1 (23:28):
I love that Awesome.
Well, thank you guys so muchfor taking time out.
I know you're super busy.
I will make sure that all ofyour information is in the show
notes so that way anybody that'slistening maybe they're driving
and they couldn't write downRoo off or you know your names
or anything like that they cango to the show notes, they can
get all that information andthen you know I'll have ways for
them to reach out to you.
Speaker 2 (23:49):
Yeah, absolutely, and we have a team here that
everybody answers their phoneson the weekends and in the
evenings and all of that.
You can text us anything thatyou need, so don't be afraid to
reach out.
You know we will be there tosupport anyone that's looking to
get into the market or hasgeneral questions about programs
.
Speaker 1 (24:06):
Yeah, that's also another really good point.
You're not like the traditionalbanks, no, Like the big box
banks that you know sometimespeople want to work with.
You know sometimes people wantto work with Um, you know you, I
always remind them.
Um, you know, that's fine,Except if you need something at
like six or seven o'clock, isthat person going to answer
(24:26):
their phone, which must do?
Yeah Well, those big banks arenot going to.
Speaker 2 (24:30):
I mean a buyer's going to need something on the
weekend, or 7.30 at night andthere's a deadline of 9 pm.
Speaker 1 (24:36):
Oh, for sure, right?
Yeah, I can guarantee youthere's going to be some
question that you're going tocome up with outside of business
hours, absolutely, that you'regoing to need an answer to.
And if you have to wait untilthe next day, or if it's a
Friday, god forbid you got towait till Monday.
I mean, that house is probablygone.
Speaker 3 (24:54):
Yeah, and then hope even on Monday you get a phone
call back right, that's truethat happens yeah a lot actually
.
Speaker 1 (25:00):
Yeah, so I do love that.
You know you guys have thenon-traditional hours and you
know hopefully people arerespectful of those boundaries.
But but you know we all, we allget those calls.
You know late at night and youknow people freaking out Yep,
yeah, I've been looking at thecalls at 7 in the morning before
Same, same, it's so fun you cancall her at 5.
Speaker 3 (25:22):
Right, I'm up at 5.
Am Put that out there.
Speaker 1 (25:24):
Okay, awesome, I'm not.
Speaker 3 (25:31):
So I mean you can call and I love it.
Speaker 1 (25:33):
Yeah, that's so great .
Well, thank you again for beingon here.
Speaker 3 (25:37):
Thank you for having us we appreciate it.
Speaker 1 (25:39):
Of course, of course.
Yeah, thank you so much fortuning in to this week's episode
.
Please make sure that you areleaving a review.
Five-star review is always verymuch appreciated and any
feedback that you give is a gift, so please leave feedback.
Also, make sure that you aresharing this with others that is
the greatest compliment thatyou can give us and make sure
(26:00):
you're following along so younever miss another episode.
Thanks so much and we'll seeyou next time on Come to Find
Out.
Hi and welcome to this week's episode of Come to
Find Out.
This week we are talking withJodi and Lisa from Ruoff
Mortgage, and they've been onbefore and I really wanted them
to come on because they reallyeducated me on this amazing
program that I think is going tocome in handy for a lot of
(00:20):
people during spring market,especially those people that
maybe already own a property,that are looking to purchase
their next property.
But we all know that in thespring market, when it's
competitive, doing an offer witha home sale contingency is not
good and is less likely to beI'm not going to say it's never
(00:42):
going to be accepted, but it isless likely to be accepted.
So when you guys educated me onthis program called Calc, I was
like holy goodness, we need toget this out there to everybody.
So thank you guys so much fortaking time out to talk to us
and educate us.
Speaker 2 (00:58):
Absolutely yeah.
So, so yeah, I think this is abig one that we're getting out
to all the agents to understandhow it works.
It's called Calc and it's apartnership with Ruoff and Calc
and it helps get a lot of ourbuyers that have been sitting on
the fence so long off the fence.
So you know, waiting to buy,thinking that interest rates are
going to come down to 2%, isnot going to happen.
But it's certainly not buyingyour dream home.
(01:21):
You know you want to do itwhile it's available and while
it's on the market.
But what Calc allows you to dois basically, calc will do a
comparable sales on your currentproperty and you have to have a
relatively amount, a goodamount of equity, and basically
they'll do a price pointguarantee.
So they're literally gettingreliable comps and they will
(01:42):
offer up to 75% of the value forthe buyer.
So basically it's a legalbinding contract and if they go
into contract on a new home,then there's no impact on the
debt to income ratio.
So it takes away that debt toincome ratio situation for
someone that wants to buy nowand not have to sell their
(02:03):
property immediately.
Let them stage it, get itprepared, get it desensitized
and all the good stuff and thenbasically allows them to proceed
and sell their home once it'sready to sell.
So it alleviates the debt toincome ratio situation you can.
Also, it offers an equity lineso you can tap into the equity
without impacting your debtratio also, which means it's not
(02:26):
counted as a liability towardsyour debt that impacts the debt
to income.
So it allows you to tap intothat equity also if you need a
down payment for the new home.
Speaker 1 (02:36):
Which I think is so great for the equity for the new
home.
But also, what if somebody youknow needed to do like a few
little like things to the house?
Could they do that, tap intothat equity, do that and still
not affect their debt to income?
Speaker 2 (02:50):
Absolutely Okay, absolutely yeah, you can use it
either way, okay, yep, that'sgreat, anything you can think of
on that.
Speaker 3 (02:58):
I think the one of the greatest benefits is the
lack of stress and having tosell to buy.
I mean that's a huge thing.
People sit on the fence, likeJodi said, because they're just
afraid what if it doesn't sell,or what if something happens.
Well, that HELOC helps get thatequity out.
They can put into the newproperty and they have a
guaranteed purchase price, aguaranteed offer, so they don't
(03:18):
have to use it.
If it sells within 150 days,they don't have to use the offer
, and just to clarify what Calcoffers is 150 days.
Speaker 2 (03:26):
If that property does not sell.
They'll buy the property fromthe seller and then, at that
point, once they put it on themarket and sell it in the open
market whatever they get, evenif it's over their guarantee,
which of course it would be theygive the additional amount back
to the buyer.
Speaker 1 (03:41):
Oh, okay, which is great.
Or back to the seller Buyer isthe seller, seller is the buyer.
Oh, that's right, I'm sorry,yeah, yes, no, but that is true.
I mean, and it's so great tooto know that you have that like
guarantee, because it takes thatstress off.
I have several clients rightnow that have been just trying
(04:01):
to wait for, you know, springmarket or trying to time it, or
you know, and maybe they've beensitting there for a couple of
years trying to decide, and Imean, obviously you can't time
the market and everyone hasdifferent reasons why they're
trying to move.
So, you know, some of thoseclients, it didn't hurt them to
sit there, but it's also like,okay, at some point, like you
(04:21):
have expressed that you want todownsize, or you've expressed
that you want to, you know, moveout of state and you know,
retire somewhere else, andthings like that.
So this, I think, is such agreat thing, which is why I
wanted you guys to come on andexplain it, cause I could never
do.
Speaker 2 (04:35):
Well, I actually have an example of a buyer that's
that's using this program rightnow.
I mean literally happeningright now.
So she went through the processof talking to the
representative that provides theprice point guarantee and it
went smooth as butter.
She was so excited about it andshe's so excited that she's
going to be able to buy.
She already has identified aspecific property and you know I
can't issue a pre-approvalthat's non-contingent unless we
(04:57):
have something like this inplace if they don't qualify with
both properties.
So it's all turned outmagically for her and she is
super pumped and we're going toclose, I believe, in about three
weeks.
Wow, so yeah.
Speaker 1 (05:09):
I love that and it's a little bit different than like
your traditional, like bridgeprograms or anything like that,
because that really just allowsyou to own two properties at the
same time.
Um, but this one at leastyou've got that guarantee,
someone's going to buy it andyou know, obviously there's
there's fees involved, buteverything has a fee.
Speaker 2 (05:28):
Yeah, I mean I'd like to mention that it's minimal
and I've talked to a number ofpeople that have programs that
are supposedly like competeswith.
This really doesn't, because alot of those fees are a lot
higher.
It's only 1% plus $2,000 is allthe fee is and it doesn't
matter if they sell it for overthat.
Money's coming back to theseller, buyer.
You know it's going to comeback to them and they don't pay
(05:49):
the fee until they close.
You know, on the new purchase,Wow.
So yeah.
Yeah.
Speaker 1 (05:54):
No, I think that's amazing and I really love that
that is an option because, again, you know, as we were talking
before we started recording, wewere talking about like spring
market and you know, just like,there are so many buyers that
have been sitting on thesidelines as well, and you know,
this is great for sellersbecause if these buyers don't
have anything that they'reinterested in, then they're
(06:16):
going to stay on the fence andthey're not going to jump in.
But if there's more propertiesthat come available and we see,
you know, any type of shift ininterest rate you know even the
most minuscule amount, then allthose people are going to jump
in and then it's going to bemore competitive.
Speaker 2 (06:32):
So yeah, I think we were talking about that quite a
bit.
You know, I reach out andfollow up and call my buyers and
leads and all those folks thatare looking to get in the market
, and it's a common strand thatyou hear that they want to, they
want to wait.
Yeah, like we think we're goingto again see two 3%.
It's not going to happen, butwhat you're going to do by
waiting is wasting your money inrent.
(06:53):
Yeah, so it accumulates up to.
You know, if you're paying$2,000 a month and you're there
for three years you know youkind of do the math you know
that's 36 months you're paying$2,000.
So you know that's a lot ofmoney that you could have been
building equity and buildingwealth, right.
Speaker 1 (07:09):
So when, a lot of times, I think what people think
whenever they're renting, youknow they think, oh well, you
know, I can afford this, this isfine, you know, whatever.
And if I went to buy a house, Iwould be paying more than this,
and a lot of times, what I'veseen is that, you know, what
they're able to purchase isactually they're paying less
than what they were paying inrent, or the same amount, and
(07:31):
it's like okay, cool.
So wouldn't you rather likebasically pay yourself and have
this, you know, like, instead ofpaying a landlord, building
this equity, building this assetthat you have, you know, and
just getting out of the rental?
You know?
Speaker 2 (07:45):
wheel, absolutely.
I mean, I think I was justlooking at a property where they
bought in what was it 2020?
And they bought a property whatwas it for like $500,000?
And I think it's selling for$750,000?
Yes, yes, we just looked thisup and it's.
I mean, I don't think peoplerealize in this area, it's so
desirable, you know, the cost ofliving is so affordable that
(08:06):
you know our values justcontinue to rise.
I think we were at 5% last year.
Is that about right?
And so I mean it.
You know, once you buy theproperty, once you start
building your equity, and thenonce time passes, I mean, here
in central Ohio, you're, you'vebuilt more than what you've ever
dreamed in equity.
Speaker 1 (08:22):
Yeah, Well, which I think is such a great point
because I try and educate mybuyers and sellers of that as
well I'm like, on average, ourinfrastructure here in Central
Ohio is set up to give onaverage of 4% to 5% equity every
year.
So your home is alwaysappreciating at that percentage
rate.
Now, of course, in 2020, 2021,parts of 2022, we were seeing,
(08:47):
you know, 20% like appreciation,which again was a lot due to,
like, the lower interest rateand all of that stuff and the
high demand.
But I think that you know thatwas an anomaly.
So if you take those out andyou only look at like the
average it is, you know 5%,which is huge.
You know, a lot of times thingsthat are going on in the
(09:09):
economy are affecting the WestCoast and the East Coast, but
they're not really necessarilyaffecting us because we have
that infrastructure.
Speaker 3 (09:17):
Yeah, central Ohio has kind of been protected from
those types of changes ineconomies.
Yeah, a lot, I mean really alot.
And it's even different inCincinnati and some other areas
than in Columbus area.
Yeah, if you look at thedifferences, there is a
significant difference in thosenumbers.
Yeah, and you know the volumeof people buying properties here
, the pricing, all of it'sdifferent.
(09:39):
Yeah, even though it's so close.
Speaker 1 (09:41):
Yeah, so I know it's crazy and you even see a little
bit of difference in like whatschool district you're looking
in, correct, you know, even inCentral Ohio.
But again, on average, that'swhat you're seeing.
As long as you you know likesellers, what I try and tell
them is don't look at what yourneighbor sold for a couple years
ago, because that is not a truecomparable Right.
(10:03):
Right a couple of years ago,because that is not a true
comparable, even though we havethat craziness.
Even if we didn't, it's stillnot a true comparable, because
every market is a little bitdifferent, and so I always try
and help educate them to say,like you have to look at what it
looks like now, let's price itcompetitively, and generally
what that means is a little bitless than maybe what you're
seeing out in that area, Becausewhat that does is it drives
(10:26):
people in there and then you letthe market decide what your
house is worth, and so it justkind of drives it up, and what I
see is most of the time whenpeople follow that they end up
getting more than they eventhought they would get if they
would have started at a higherprice, too high, yeah yeah, we
were seeing that a lot duringthat timeframe, a lot of the
prices being so high, yeah,escalating, yeah Crazy.
Speaker 2 (10:48):
Yeah.
Speaker 3 (10:49):
Yeah, so it's, it's become more normalized, I guess
now yeah, it was what I wouldcall it.
It's kind of, you know,flattened out a little bit more
normal.
Speaker 1 (10:57):
Yeah, exactly.
Well, and I think you know youdo still see plenty of areas
that have multiple offers andcompeting and you're looking at
appraisal gaps and all of thatstuff.
But again, those are the onesthat are fully updated turnkey
and they priced it low so thatit did drive this type of action
(11:18):
.
And even though we are still invery much a seller's market
because it's still a supply anddemand, we still don't have
enough homes out there for allthe people that want it.
It's more of like a pickybuyers, sellers market.
So buyers can be picky becausethey're like, well, like I, if
I'm going to spend this muchmoney, I want it to be turnkey,
(11:40):
or I'm going to offer you less,like you know, and so you really
want to make sure that you'representing your house, you know,
in the best possible light, oryou're adjusting that price to
make up for that lack of updates.
So, yeah, I agree, yeah, I loveit, and hopefully you guys are.
Are, you know, kind of seeingthat type of stuff too?
Um, you know, hopefully, what Iwhat I'm saying is like things
(12:04):
that you're seeing.
I'd love to kind of hear fromyou guys.
You know, none of us have acrystal ball, of course, and no
one can hold you to anything,but what do you kind of predict
we're going to see in the springmarket?
Like, do you think we will seeany even minuscule drop in rates
?
Or, you know, like, what do youguys kind of like feel and see?
Speaker 2 (12:25):
You're seeing a rebound right now.
We had a little drop and thenyou have more news, more world
news, of what's going on, evenwith tariffs and such that it's
driving up the cost of goods.
I feel you're not seeing higherunemployment numbers at all yet
, and each time we getnotification or get a news
update about what's going on,it's to the contrary, because
(12:46):
you've got different drivingfactors.
So we haven't seen rates come.
We did what about a week.
A week ago came down a littlebit and then we had some new
industry news that popped itright back up.
So I think you're going to seea wave.
I think for a while.
I don't think you're going tosee any kind of a drop.
Until what do you think June,June is what?
Speaker 3 (13:03):
everything I've read and seen, they're estimating
that would be the earliest realrate drop.
I think consistent yeah, notthe ups and downs like we've
talked about but we're seeingthe market have more energy.
Speaker 2 (13:14):
I mean you're seeing people come back out.
You know the spring is here,the sun shines out, they're
ready to go see some properties.
So you're seeing activity.
You know, following up with alot of my buyers, they're ready
to get back on it.
You know at this point, and youknow, following up with a lot
of my buyers, they're ready toget back on it.
You know, at this point, andyou know, build their wealth.
So I think the market's stillgoing to hold.
You know a lot of good businessand I think we're going to get
back to.
You know competitive offers andprobably gap coverage again,
(13:36):
and we'll see that probably inthe next couple of months.
Speaker 1 (13:38):
Yeah, I totally agree and with that you know a lot of
first-time homebuyers you know.
I know that you guys are reallypassionate about helping
first-time homebuyers, just likeI am, and you guys are super
patient and come up with all thedifferent ideas.
But I know you also we weretalking about this before we
started filming you were talkingabout a program that is for
buyers and I just would love foryou to kind of talk about the
(14:00):
Home Advantage, the NeighborhoodAdvantage.
Speaker 3 (14:02):
Yes, yeah, so what it is?
It's a specific programtargeted towards property
address only.
So it's property specific andcertain properties that qualify
within these certain areas.
They get a lower interest rateUsually it's about a half
percent interest rate than whatthe market is.
what the local market is.
So it's kind of unique becausewe can't really there's not
(14:23):
really a definitive map anywhere.
We kind of have to go byaddress.
So we're going to check thoseaddresses, so people are looking
at properties to make surelet's see if it qualifies for
this program.
You know, half percent interestrate is huge.
Speaker 1 (14:36):
Yeah.
Speaker 3 (14:36):
So it's a huge benefit to people.
This is a conventional program.
Yeah, it's conventional.
Speaker 2 (14:41):
Yeah, and it's surprising where the areas are.
I've looked up some of theaddresses and even down into
Canal Winchester it could be a$450,000 house and it qualifies
for that discount.
Wow.
Speaker 3 (14:50):
So yeah, it's kind of-.
Speaker 1 (14:51):
It's not income driven either.
Huh, okay, which I think that'sgood, because I feel like a lot
of those programs out there areincome-driven or it's only in
certain areas of town that maybethey're trying to gentrify or
whatever.
Speaker 3 (15:07):
Like revitalization, yeah, yep, and, like Jodi said,
we went through some of thelistings that are in the MLS and
it's really strange because,like Jodi said, a $500,000 house
is eligible.
It just depends on the property.
Speaker 2 (15:21):
Marion Village.
There's some in Marion VillageEven towards the park.
It's $750,000 that qualified inthis particular zone and it's
not revitalization.
It's completely different andit's relatively random, yeah,
yeah.
Speaker 1 (15:34):
No, I love that.
So basically, if someone cameto you and they qualified for a
conventional loan and they toldyou about a home, you're just
automatically going to look tosee, we're just checking it to
see if it's eligible.
Speaker 2 (15:45):
Well, we did that for agents too.
If they have a list of theirlistings and they want us to
check it out, I mean it's a wayto advertise those listings.
So yeah, I love that A good wayto sell their property more
quickly Not that it won't sellquickly anyway.
Speaker 1 (15:59):
Yeah, yeah, but no, I think everything you know,
every little bit helps, and youknow, especially having
something like that, if you havea seller that maybe doesn't
agree with your pricing strategy, you know the realtor's pricing
strategy, um, which happens,and that's okay, like it's your
house, and if that's what youwant, that's fine.
But you know, our job is to youknow, or my job I can't speak
for every realtor my job is toeducate you and tell you, like,
(16:23):
here's, based on the knowledgethat I have at this moment,
here's what I recommend, and ifyou want to go with it, great.
If you don't, I mean, that'sfine too.
But you know, I just love thatyou guys are giving that, though
, and that you know, sometimesif someone didn't listen to the
pricing strategy, maybe thatwould be a great way to you know
, get it.
Speaker 2 (16:45):
Yeah, I mean for the buyers.
I think, knowing that you canget half off of the rate let's
say today's rate 6.75 and youcan be clear at 6, 3, 7, 5 or 6
and a quarter I mean that yeah,yeah, that's an incentive.
Speaker 1 (16:53):
Yeah, yeah, I love that.
Speaker 3 (16:55):
So I think the bottom line in that is that we're
always looking for the bestprogram for the client in their
situation.
That's why we like to meet withthem personally to get all
their information and reallydeep dive into what their goals
are and try to meet them andexceed them hopefully and get
them in the right program.
Speaker 1 (17:11):
I love that.
Yeah, because that's I mean, ifsomeone came to you and wanted
to start this program and let'sjust say someone's listening and
they're like, oh my gosh, likeI love their voices, I love
their stuff, that they're doinganything, whatever you know they
, I want to work with them, whatwould that process look like?
So they would you know, likecontact you and you would have
them come in or you know, Iguess, just walk us through that
(17:31):
yeah.
Speaker 3 (17:31):
So it's really based on the clients.
You know what's going to fittheir needs.
I just had a Zoom meeting witha couple last night because you
know he worked till 630 and youknow got home late and so we
just did a Zoom meeting and wentover everything.
First time homebuyers kind ofscared.
He just graduated from collegeso wasn't sure what they could
afford.
You know all that stuff.
And when I did all the numbersfor them and you know ran them
through DU and you know, gottenapproved, eligible at this price
(17:53):
we don't really want to go thathigh but we were so shocked
that we could do anything withour situations.
So just because you think youcan't doesn't mean you can't.
Yeah.
Speaker 2 (18:06):
I think there's a lot to know being a buyer, and I
think just listening to thescuttle out there, just looking
up whatever on the Internet,isn't always going to tell you
everything about the bestoptions for that buyer.
So I still love sitting down,especially with my first time
homebuyers.
I want them to know whatthey're doing, know what all of
their options are, not just oneoption, understand why this
one's better than that one.
So that's, you know, passionfor me, making sure that you
(18:29):
know even their parents can comealong if they, if they'd like
or whatnot, but I always want tomake sure that they they've got
it, they've got it down, theyknow what they're doing.
When they get out there andthey start looking at properties
, they know that we're behindthem 150% and they're completely
approved, not just kind ofapproved for a loan.
So I think that's anotheroption that we have for some of
our buyers that are a littlenervous is the Step Ahead
(18:51):
Correct, and that's you know.
Speaker 3 (18:52):
Last night I suggested they do that because
they're not quite ready to jumpin the market yet, but they
wanted to, you know, get throughthis process a little bit and
they're getting married, and sothey got a lot of stuff going on
.
So now I talked to them aboutthe step head program because
they were so nervous and anxiousand I said well, this is really
going to be a full approval,this is not a pre-approval.
We run everything throughunderwriting as though you're in
contract as a live file andyou're not.
(19:13):
But it lets you get over thathump of being scared of oh what
if I don't get approved.
Yeah, you are approved.
Speaker 2 (19:19):
Fully approved, then you're just finding a property,
then you just find a property.
Speaker 3 (19:22):
Yeah, and they were just dumbfounded that that even
existed.
Speaker 1 (19:26):
Yeah, so yeah, because that's not.
Speaker 2 (19:29):
not every bank has that you know step-ahead program
and they don't put it allthrough.
Speaker 1 (19:42):
And so you know, sometimes people are like well,
but I'm approved for this.
Like well, no, you werequalified for that, but you
weren't approved for it, like itdidn't go through the full
underwriting.
So I love that that you allalso do that extra step to make
sure, so that again we can.
You know, if I'm like, hey, Ineed to close this in 14 days,
can y'all do it?
Yep, cause this person'salready fully approved.
Speaker 2 (19:56):
So we can absolutely do that.
Yep, yeah, so we use it a lot,yeah, yeah, I mean we've been
doing this 25 years.
I mean I think you've been insome form of this industry for
23 years, yeah, yeah.
So I mean, if a deal can bedone, we typically can get it
done.
So, and if we tell someone thatwe can do it, we can pretty
much do it.
Yeah, not even pretty much, wecan do it, yeah and so.
(20:20):
But that step ahead is a nicesues the nerves for folks, yeah
absolutely.
Speaker 3 (20:23):
And that approval that goes out is a real approval
.
It says you are fully approved.
Yeah.
When it gets sent out, it's notpre-approval, it's fully
approved.
Yeah.
Speaker 1 (20:31):
Which I love because, again, I've had some situations
where it was real close becauseit was a first time home buyer
every penny counted and you knowthey got their pre-approval.
And then, when it got down to,you know we were in contract and
it got down to like all of thefinal approval then they found
out they weren't actually fullyapproved and that is.
You know, that stinks for thebuyer, that stinks for the
(20:54):
seller, that stinks for theagent, for the lender, for
everyone.
No one's happy, no one's happy.
And then you're having toexplain like, well, okay, Um,
you know, and so it just.
You know, then the seller hasto put their house back on the
market, the buyers back in, youknow, back in the pool, and it's
just, it sucks all the wayaround, it's just stress they
shouldn't have to go throughRight.
Speaker 2 (21:23):
You know it're a professional loan officer and
we've been asking for certaindocumentation that's particular.
You know your pay stubs maybethe end of the year pay stub for
the past two years, because wegot to see the breakdown of
everything and have additionalincome that we can possibly use,
or things like that.
But when we ask for it it's fora reason.
So you know it's not.
Oh, I don't feel like givingthis information.
It's like, well, we want tomake sure you're 150%
pre-approved and if we need thisdocumentation, get it, yeah,
(21:47):
and get it to us in a timelyfashion, and then we can make
sure you're good to go.
Speaker 3 (21:51):
I think we're good at knowing, too, what's really
needed per file up front.
So having those already inplace, it makes the underwriting
process way easier.
Yeah, cuts down on conditionsand it's just a way smoother
process.
Yeah, getting all as muchinformation as we can from them
up front, given what their fileis.
Speaker 2 (22:09):
Oh, yeah, and well, and our pre-approval is solid.
You know, we, when we give ouryou know referral partners a
pre-approval, it literallystates I have verified all these
things and I verified theirassets as well.
So it's not I kind of did.
Yeah, you know they might beokay, yeah.
Speaker 1 (22:24):
We're going to see if they're okay for today, but I'm
not really sure we're going toroll the dice.
Good luck Right.
Fingers crossed, everybody.
Yeah no no, I love that and Ilove your approach to it,
because you know it is uh, it'svery apparent that you all care
about the human and the person.
It's not just about a paycheckfor y'all, it's, you know, like,
(22:45):
how do we help people to getinto, you know, get into home
buying, or be able to sell andpurchase something else or you
know whatever?
Just how are we going to helpthem build their wealth and
protect their assets?
Speaker 3 (22:58):
Right.
Speaker 2 (22:58):
So absolutely yeah, and it's not, yeah, totally not
transactional, and and it's ourreputation too, and we do care
about our people.
So it's, it's all the things,and we care about our referral
partners reputation as well.
I mean, we're an arm of that.
So you know, if we don'tperform, it's reflective and
that doesn't help anybody either, right?
Speaker 3 (23:17):
Yeah.
Speaker 2 (23:17):
Yeah.
Speaker 3 (23:17):
Absolutely.
That's how I met Jodi.
Oh yeah, I was an agent.
I love it.
She did deals that I couldn'tget done elsewhere.
Yeah, so it was awesome Nice.
Speaker 1 (23:28):
I love that Awesome.
Well, thank you guys so muchfor taking time out.
I know you're super busy.
I will make sure that all ofyour information is in the show
notes so that way anybody that'slistening maybe they're driving
and they couldn't write downRoo off or you know your names
or anything like that they cango to the show notes, they can
get all that information andthen you know I'll have ways for
them to reach out to you.
Speaker 2 (23:49):
Yeah, absolutely, and we have a team here that
everybody answers their phoneson the weekends and in the
evenings and all of that.
You can text us anything thatyou need, so don't be afraid to
reach out.
You know we will be there tosupport anyone that's looking to
get into the market or hasgeneral questions about programs
.
Speaker 1 (24:06):
Yeah, that's also another really good point.
You're not like the traditionalbanks, no, Like the big box
banks that you know sometimespeople want to work with.
You know sometimes people wantto work with Um, you know you, I
always remind them.
Um, you know, that's fine,Except if you need something at
like six or seven o'clock, isthat person going to answer
(24:26):
their phone, which must do?
Yeah Well, those big banks arenot going to.
Speaker 2 (24:30):
I mean a buyer's going to need something on the
weekend, or 7.30 at night andthere's a deadline of 9 pm.
Speaker 1 (24:36):
Oh, for sure, right?
Yeah, I can guarantee youthere's going to be some
question that you're going tocome up with outside of business
hours, absolutely, that you'regoing to need an answer to.
And if you have to wait untilthe next day, or if it's a
Friday, god forbid you got towait till Monday.
I mean, that house is probablygone.
Speaker 3 (24:54):
Yeah, and then hope even on Monday you get a phone
call back right, that's truethat happens yeah a lot actually
.
Speaker 1 (25:00):
Yeah, so I do love that.
You know you guys have thenon-traditional hours and you
know hopefully people arerespectful of those boundaries.
But but you know we all, we allget those calls.
You know late at night and youknow people freaking out Yep,
yeah, I've been looking at thecalls at 7 in the morning before
Same, same, it's so fun you cancall her at 5.
Speaker 3 (25:22):
Right, I'm up at 5.
Am Put that out there.
Speaker 1 (25:24):
Okay, awesome, I'm not.
Speaker 3 (25:31):
So I mean you can call and I love it.
Speaker 1 (25:33):
Yeah, that's so great .
Well, thank you again for beingon here.
Speaker 3 (25:37):
Thank you for having us we appreciate it.
Speaker 1 (25:39):
Of course, of course.
Yeah, thank you so much fortuning in to this week's episode
.
Please make sure that you areleaving a review.
Five-star review is always verymuch appreciated and any
feedback that you give is a gift, so please leave feedback.
Also, make sure that you aresharing this with others that is
the greatest compliment thatyou can give us and make sure
(26:00):
you're following along so younever miss another episode.
Thanks so much and we'll seeyou next time on Come to Find
Out.
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