April 10, 2025 • 18 mins
Breaking free from conventional notions of home care, this illuminating conversation with Kristi Gurule of Comfort Keepers challenges the perception that caregiving services are exclusively for seniors. The reality? Anyone over 18 in Florida can benefit from professional care during life's challenging moments.
Kristi shares compelling examples of how Comfort Keepers provides crucial support beyond the elderly demographic. From a woman in her 40s navigating recovery after emergency retinal detachment surgery to patients managing post-operative care following same-day procedures like hip replacements, the need for professional assistance extends across all age groups. With hospitals increasingly discharging patients quickly, many face the challenge of "hospitaling at home" without adequate support systems in place.
The discussion explores fascinating niches like the booming South Florida plastic surgery market, where patients—particularly those traveling from out of state—require discreet, professional assistance during recovery periods. New mothers, military veterans dealing with PTSD, and the overwhelmed "sandwich generation" balancing childcare and parent care simultaneously all benefit from these flexible services. As Kristi eloquently puts it, "you can't pour from an empty cup," highlighting the importance of respite care for caregivers themselves. By breaking the taboo around asking for help, Comfort Keepers functions not just as caregivers but as "happiness consultants" and the "Sunshine Squad," elevating the human spirit regardless of age or circumstance. Have you considered how professional caregiving might fill gaps in your support system during life's unexpected challenges?
Please visit our website for more information: https://www.comfortkeepers.com/offices/florida/davie/
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:01):
Welcome to the Comfort Keepers Davy podcast,
where we elevate the humanspirit.
Here's your host, christyGroulet.
Well, hello, hello, helloeveryone, and welcome back to
another episode of the ComfortKeepers Davy podcast.
Christy, always a pleasure tosee you.
(00:21):
I say that every time we gettogether.
Speaker 2 (00:23):
It's always a pleasure, groulet.
Yes, it's a pleasure.
It's fun getting to be with youon this platform.
Speaker 1 (00:30):
Yes, indeed indeed, and we've talked a lot about
issues pertaining to the elderlyand I've kind of gotten it in
my own mind, as I think manypeople do, that the type of
services that you provide atComfort Keepers are really
specifically for seniors, butthat's not necessarily the case.
I know you were mentioningyou're getting a lot more calls
(00:51):
for other types of cases, sowhat other types of people can
Comfort Keepers serve?
Speaker 2 (00:57):
Gosh, everybody truly so.
For the state of Florida, aslong as you're over the age of
18, my license allows me to comeand provide you help.
So this is a really great topicto open up, because anybody who
thinks of home care in general,the general consensus is that,
yes, it is for our agedcommunities, and that is
(01:21):
definitely true.
However, I want to tell youabout a recent case that we just
assisted with and an individualin her 40s living in Florida.
She doesn't have any nearbyfamily had an eye emergency, so
she had a retinal detachment andI don't know.
(01:42):
I would hope that you haven'texperienced this, but
essentially, it doesn't.
Speaker 1 (01:46):
It doesn't sound like a good situation.
Speaker 2 (01:48):
No, but you're generally supposed to remain
attached.
That is the goal, yes, and sowhen it becomes detached, it
becomes an urgent matter and itneeds to be taken care of quite
quickly.
And this individual couldn'tdrive herself to have the
surgery.
She's lost vision and an eyeand she needs to be able to have
(02:08):
multiple follow-up appointments, get back home safely, all of
those things, and so, instead oftrying to work her way through
Uber, which again just atransportation service, we were
brought in to the picture andwhat we were able to do is not
just get her to and from herappointments, but we were able
to go to the pharmacy, pick upher post-surgical medications,
(02:30):
bring them home, help her getsituated Once she got home, make
her something to eat.
She just had a very traumaticexperience and she's now in a
very, very rigorous recoveryprotocol.
So all of those things we canhelp with, and it's been a very
successful opportunity to showthat this is just one of many
(02:51):
examples of how we canadditionally help.
We have recently received a lotmore for same day surgery
centers.
We're seeing shoulderreplacements, hip replacements,
and there's no longer anextended stay in hospitals
because hospitals are so fulland people are needing to come
home and, essentially, hospitalat home and recover.
(03:12):
And that's another thing thatwe can come in and we absolutely
can get them to and from torehab afterwards, which is
another really big deal.
You don't just have a hugesurgery and not go to physical
therapy afterwards, so we can bethere from the beginning short
term, until you're able to beyou again.
Speaker 1 (03:32):
So you got the wheels turning in my head.
This is again something that Ihad never considered, because I
thankfully I'm fortunate enoughto have my wife with me.
If she's not around, my father,I have family and people close
to me that can help me when Ihave a procedure, whatever it is
, so it wouldn't really be on myradar.
But there are so many peopleout there that just don't have
family close to them.
(03:53):
Maybe, unfortunately, theydon't have friends that are able
to help them.
To have that option availableis really huge.
But what if there's somebodythat is in that circumstance and
also like, from a financialstandpoint, they're not in a
good place?
Are there any programsavailable or assistance state
offered assistance, governmentoffered assistance that can help
(04:15):
people like that?
Because it seems like almost anecessity.
If you don't have somebody tohelp you and you can't pay for
somebody to help, like how doyou do it on your own?
Speaker 2 (04:22):
Right.
So there may be some privateinsurances that would allow for
there to be post billing,sending in for reimbursement.
I have seen a few circumstances, things like that People who
have long-term insurance plans.
There is usually a policy thatcovers home care and this would
fall under home care In anemergency situation.
(04:43):
Going through all the hoops andhurdles and trying to find
something that the state isgoing to cover, I just being
realistic that's a further farshot to get that taken care of.
Unless you already haveservices pre-approved.
There are state Medicaidprograms that you can again look
into.
But the example I just providedwas more of an urgent matter and
(05:07):
short term Right.
So I think that's anotherreally big thing is that Comfort
Keepers doesn't force any ofour workers clients to receive
care outside of really what theyneed.
If you need just a few hours,then by gosh, that's what we're
going to do.
We're not going to require youto have one of my professional
caregivers in your home foreight hours a day, seven days a
(05:28):
week, and there are agenciesthat do require that.
We are not one of them.
Speaker 1 (05:34):
So what do you say to someone out there that doesn't
have the family close by,doesn't have friends, but
they're in a perfectly finefinancial situation, they have
access to the resources to payfor this stuff, but they have
that mentality that we talkedabout before, that some of the
senior clients have, that theydon't want to get help, they
(05:55):
want to go at it alone.
It's like somebody is getting aprocedure or whatever and they
do want to take care ofthemselves.
What would you say to somebodylike that to kind of let their
guard down and open up thepossibility of bringing some
outside help in?
Speaker 2 (06:09):
Honestly, I think that they should really look at
whatever their circumstance is,and if them helping themselves
is going to push them like 10steps back versus 10 steps
forward, are they doing moredamage than good?
So one of the examples thatI'll tell you is there's a big
market in South Florida for alot of plastic surgery, and
(06:30):
after plastic surgery, peopledon't just walk out of an
operating room in the image thatthey hope to be in.
There's quite a recovery periodand there is a lot of
assistance that is required, andit's something that is not
talked about often enough.
But there are a lot of surgerycenters that do partner with
home care agents like ourselves.
Speaker 1 (06:50):
I was just going to ask you that, as you were
talking about like you should go, because this is like a perfect
type of potential client foryour business, Obviously if
they're getting elective plasticsurgery they can afford higher
help to come, and why wouldn'tyou want that help?
And why would you want tonecessarily impose that burden
upon your friends?
If you don't have immediatefamily living with you, why do
(07:12):
you want to go bother yourfriends to take care of you?
Speaker 2 (07:15):
And a lot of times, a lot of times, jeremy, these
procedures, because they'reelective, they're also very
private, so there's not a youknow, public notice to the whole
family that I'm going to go andhave this procedure done.
It can remain private, but trulysurgeons, doctors are
absolutely recommending forthere to be like help at home.
(07:38):
So if you are going to leave asurgery center and stay
somewhere temporarily becausepeople fly into Florida all the
time to have these proceduresdone and now they have like one
to two weeks of recovery timeand they didn't bring somebody
with them from wherever it isthat they're traveling from,
this is a very real, everydayscenario in South Florida.
So you find a hotel that you'regoing to be staying in for a
(08:01):
couple of weeks or a short-termrental and who is helping you
when you are there?
Who is getting you to and fromyour post-op appointments?
Who is helping you cleanyourself because you are so sore
and you can't do it yourself.
That's exactly the kind ofthings that we can come in and
help with professionally,privately, short term, and on
(08:22):
you go.
Speaker 1 (08:24):
What you were just saying reminded me I was.
I was playing golf with mybrother, who's a lot younger
than me but he's baldingsignificantly and I also I'm
missing a bunch of hair on thetop, and we were talking about
that while we were playing golf,and he was talking about this
this crazy you can go to.
You can go to Turkey to getyour hair done and they pay for
everything short of the planeflight, like the hotel, the
(08:45):
transportation.
They really hold your handthrough the whole process.
I don't know.
Something you were saying justkind of reminded me of that.
Speaker 2 (08:52):
Like a concierge kind of thing.
Speaker 1 (08:53):
A concierge type service.
Yeah, and I just think I gotthat parallel in my mind about
the type of service that youoffer here.
If somebody is going to getelective surgery right, like you
got to ride somebody to takeyou there, or somebody to take
you home, somebody to cook, cookfor you, take care of you the
same type of things that youprovide for most of your clients
.
Speaker 2 (09:09):
Yes, For somebody in that situation into the thought
process on this too.
So you're a brand new mom whohas three children at home and
you're bringing home your fourthlittle one.
Your husband is concerned aboutyou at the hospital because you
just had the baby Nursing staff.
(09:32):
There's shortages everywhere,right?
So again we were able to comein and help this woman in and
out of bed throughout theevening so that she didn't have
to rely on a call button fromthe rest of the hospital staff.
It helped alleviate some ofthat additional stress on the
labor and delivery floor and shewas able to recover in the
hospital and then go home, wherewe proceeded to follow her for
(09:55):
the following week.
Just because a brand new motherhaving children, already
everybody needs an extra set ofhands, and that's what we were
able to provide.
So again it's thinking outsideof the box of what else does
somebody need assistance with?
And if it falls within ourwheelhouse which a lot of it
does as long as it doesn'trequire nursing services, we can
(10:16):
absolutely step in and helpshort term, and that's fine.
We really enjoy it.
Speaker 1 (10:22):
Yes, so how often is this coming up?
I know you said this is this issomething that is.
You've always done this type ofstuff, but it's coming up more
and more frequently now, likewhat percentage of clients?
Is this a very small percentageor is it?
Is it really starting to comeup more frequently now?
Speaker 2 (10:38):
So it's a smaller percentage right now, but
conversations are starting tohappen more and more in this
industry and I think that'swhat's really important, because
before there's ever a reallybig change or a push for
anything, there has to beeducation about what it is that
we can do.
If you look at, oftentimes, alot of home care branding,
you're going to see a picture ofan elderly couple, an elderly
(11:01):
individual, and then nothingabout that imagery makes you
think, oh I, that these arethings that we do.
Don't just refer us to our 65and older communities.
(11:23):
We can help in all these othersituations.
And then word of mouth fromthose that we have helped Again
kind of breaking that taboo.
There's taboo for coming into ahome when you are a senior
citizen.
There's taboo coming into thehome when you're not a senior
citizen but you need assistance.
So if we can just break thetaboo and all the stigmas around
(11:46):
asking for help, that'll solvea lot of problems.
Speaker 1 (11:50):
No taboos around here .
You want to come in and help mewith the laundry cooking?
My door is always open.
Speaker 2 (11:57):
That's exactly it.
Temporarily, we can help youwith it too.
Speaker 1 (12:02):
Yes, yes, what else we got?
Where are we going from here?
Oh my God, hit me, I've run outof questions here.
Speaker 2 (12:11):
Sky's the limit.
Yeah, I think that anotherthing that is taboo and
something that needs to betalked about more is our
military members coming home.
Our military members who'vealready been home, who are not
(12:31):
necessarily struggling withpersonal care per se, but more.
Yes, exactly.
PTSD personal care per se butmore yes, exactly, and yeah and
can't say.
I cannot say that we are mentalhealth experts, but what I can
say is that us coming in andbeing a companion, somebody that
can help just alleviate yourmental stress, by being a
(12:55):
another voice in your life, umoffering up opinions that are um
purely for the good of whoeverwe're helping and offering
suggestions to get them out ofthe home, to bring joy, elevate
their human spirit.
Speaker 1 (13:11):
You are not you are not a mental health, a licensed
mental health professional, butyou are in fact a happiness
consultant.
Speaker 2 (13:18):
Seriously, mic drop.
Yes, it's so true.
The Sunshine Squad.
Speaker 1 (13:27):
The Sunshine Squad.
Happiness consultants Love it,that's right?
Speaker 2 (13:30):
Yes, because that's ultimately what everybody that
we work with to be is happy andtruly.
We just see it so much, and wedon't just see it in our
military.
It's just a population that wedefinitely know it exists.
But, man, we have a lot of oursandwich generation.
Let's talk about that, jeremy.
Speaker 1 (13:52):
Ooh sandwiches, what I'm hungry you got a sandwich
for me.
Speaker 2 (13:56):
So the generation that's raising children at home
and they're also in their careerand they're also helping take
care of their parents.
Speaker 1 (14:07):
No, no, no, Back back up a second.
Okay, I have a hard enough timetaking care of myself, let
alone my children too.
If I had my parents living hereas well and they were like
immobile and I had to also waiton them and cater to them, I
would just go.
I would go bananas.
I really would.
I'd lose it.
Speaker 2 (14:26):
It's a real thing, Jeremy, and we have so many of
our current clients from thisgeneration because they need
help.
So at least this generation ishopefully they're reaching out
and getting that help because welove helping them.
But along with the mentalhealth that's a lot of toll on
somebody to balance Making surethat their, their families at
(14:49):
home, are totally cared for, butalso the obligation to their
parents who have raised them,their obligation there, who have
raised them their obligationthere.
You can just see this strainthat's taking its toll
physically, mentally,emotionally, spiritually, in
every single way.
So even being able to come inand offer respite, offer just a
day or two a month to allow thatindividual to go and be with
(15:16):
themselves, to take care ofthemselves Cause you can't pour
from an empty cup, you can't,it's impossible.
Speaker 1 (15:24):
A hundred percent.
I always say that when I'mgoing through it, like it is
nearly impossible to extend thecare necessary when you're you
yourself are not well, whenyou're not doing well mentally
or physically.
It's just so taxing and it'svirtually impossible to help
others.
So you always gotta get yourown situation in order before
(15:45):
you can help others.
Or sometimes that's not alwaystrue.
I shouldn't say that.
Sometimes, when you're notdoing well, helping others
actually takes your mind off thefact that you're not doing well
and it changes your mindset.
But it's not always the case.
But it's very, very difficultwhen you're not on par.
Speaker 2 (16:06):
Right, and acknowledging that everybody
does need help at some point intime.
Everybody does, and you justhave to speak up and we're there
to help.
Speaker 1 (16:17):
What else we got, Christy?
Anything else on the sandwichgeneration?
Speaker 2 (16:20):
Honestly, they're some of the hardest working
people that you'll ever meet.
Truly, talk about somebody thatcan multitask and just run a
household.
Those are the people that youcan't wait to relieve.
You can't wait to help them.
It's rewarding, it's when it'shelping the whole family unit
and not just the client.
Speaker 1 (16:43):
Very, very good.
Okay, well, unless you haveanything else to add, let's
leave it at that.
I think we covered some goodstuff here.
That's a wrap.
Speaker 2 (16:50):
Yeah.
Speaker 1 (16:51):
Thank you everyone.
Thank you everyone for tuningin.
Say hello to Charlie here.
He's been hanging out with me,charlie.
He wants to wish you all awonderful day.
Speaker 2 (17:02):
Yes, hello, goodbye, charlie.
Speaker 1 (17:05):
All right, everyone, as always, if you found this
content useful, don't forget tolike, subscribe all that fun
stuff.
Leave us some comments.
Let us know if you've ever hadyour own experience dealing with
this.
I don't know, maybe you alreadyuse this type of service, maybe
you had elective surgery and,who knows, maybe you hired
comfort keepers and they helpedyou and they did a great job.
(17:27):
Let us know about it in thecomments.
We are always interested tohear what you have to say.
Thank you, everyone for tuningin and we will catch you all
next time on the next episode ofthe Comfort Keepers Daily
Podcast.
Bye-bye, bye, bye.
Thank you for listening to theComfort Keepers Daily Podcast.
(17:49):
For more information, visitcomfortkeeperscom or call
954-947-7954.
Welcome to the Comfort Keepers Davy podcast,
where we elevate the humanspirit.
Here's your host, christyGroulet.
Well, hello, hello, helloeveryone, and welcome back to
another episode of the ComfortKeepers Davy podcast.
Christy, always a pleasure tosee you.
(00:21):
I say that every time we gettogether.
Speaker 2 (00:23):
It's always a pleasure, groulet.
Yes, it's a pleasure.
It's fun getting to be with youon this platform.
Speaker 1 (00:30):
Yes, indeed indeed, and we've talked a lot about
issues pertaining to the elderlyand I've kind of gotten it in
my own mind, as I think manypeople do, that the type of
services that you provide atComfort Keepers are really
specifically for seniors, butthat's not necessarily the case.
I know you were mentioningyou're getting a lot more calls
(00:51):
for other types of cases, sowhat other types of people can
Comfort Keepers serve?
Speaker 2 (00:57):
Gosh, everybody truly so.
For the state of Florida, aslong as you're over the age of
18, my license allows me to comeand provide you help.
So this is a really great topicto open up, because anybody who
thinks of home care in general,the general consensus is that,
yes, it is for our agedcommunities, and that is
(01:21):
definitely true.
However, I want to tell youabout a recent case that we just
assisted with and an individualin her 40s living in Florida.
She doesn't have any nearbyfamily had an eye emergency, so
she had a retinal detachment andI don't know.
(01:42):
I would hope that you haven'texperienced this, but
essentially, it doesn't.
Speaker 1 (01:46):
It doesn't sound like a good situation.
Speaker 2 (01:48):
No, but you're generally supposed to remain
attached.
That is the goal, yes, and sowhen it becomes detached, it
becomes an urgent matter and itneeds to be taken care of quite
quickly.
And this individual couldn'tdrive herself to have the
surgery.
She's lost vision and an eyeand she needs to be able to have
(02:08):
multiple follow-up appointments, get back home safely, all of
those things, and so, instead oftrying to work her way through
Uber, which again just atransportation service, we were
brought in to the picture andwhat we were able to do is not
just get her to and from herappointments, but we were able
to go to the pharmacy, pick upher post-surgical medications,
(02:30):
bring them home, help her getsituated Once she got home, make
her something to eat.
She just had a very traumaticexperience and she's now in a
very, very rigorous recoveryprotocol.
So all of those things we canhelp with, and it's been a very
successful opportunity to showthat this is just one of many
(02:51):
examples of how we canadditionally help.
We have recently received a lotmore for same day surgery
centers.
We're seeing shoulderreplacements, hip replacements,
and there's no longer anextended stay in hospitals
because hospitals are so fulland people are needing to come
home and, essentially, hospitalat home and recover.
(03:12):
And that's another thing thatwe can come in and we absolutely
can get them to and from torehab afterwards, which is
another really big deal.
You don't just have a hugesurgery and not go to physical
therapy afterwards, so we can bethere from the beginning short
term, until you're able to beyou again.
Speaker 1 (03:32):
So you got the wheels turning in my head.
This is again something that Ihad never considered, because I
thankfully I'm fortunate enoughto have my wife with me.
If she's not around, my father,I have family and people close
to me that can help me when Ihave a procedure, whatever it is
, so it wouldn't really be on myradar.
But there are so many peopleout there that just don't have
family close to them.
(03:53):
Maybe, unfortunately, theydon't have friends that are able
to help them.
To have that option availableis really huge.
But what if there's somebodythat is in that circumstance and
also like, from a financialstandpoint, they're not in a
good place?
Are there any programsavailable or assistance state
offered assistance, governmentoffered assistance that can help
(04:15):
people like that?
Because it seems like almost anecessity.
If you don't have somebody tohelp you and you can't pay for
somebody to help, like how doyou do it on your own?
Speaker 2 (04:22):
Right.
So there may be some privateinsurances that would allow for
there to be post billing,sending in for reimbursement.
I have seen a few circumstances, things like that People who
have long-term insurance plans.
There is usually a policy thatcovers home care and this would
fall under home care In anemergency situation.
(04:43):
Going through all the hoops andhurdles and trying to find
something that the state isgoing to cover, I just being
realistic that's a further farshot to get that taken care of.
Unless you already haveservices pre-approved.
There are state Medicaidprograms that you can again look
into.
But the example I just providedwas more of an urgent matter and
(05:07):
short term Right.
So I think that's anotherreally big thing is that Comfort
Keepers doesn't force any ofour workers clients to receive
care outside of really what theyneed.
If you need just a few hours,then by gosh, that's what we're
going to do.
We're not going to require youto have one of my professional
caregivers in your home foreight hours a day, seven days a
(05:28):
week, and there are agenciesthat do require that.
We are not one of them.
Speaker 1 (05:34):
So what do you say to someone out there that doesn't
have the family close by,doesn't have friends, but
they're in a perfectly finefinancial situation, they have
access to the resources to payfor this stuff, but they have
that mentality that we talkedabout before, that some of the
senior clients have, that theydon't want to get help, they
(05:55):
want to go at it alone.
It's like somebody is getting aprocedure or whatever and they
do want to take care ofthemselves.
What would you say to somebodylike that to kind of let their
guard down and open up thepossibility of bringing some
outside help in?
Speaker 2 (06:09):
Honestly, I think that they should really look at
whatever their circumstance is,and if them helping themselves
is going to push them like 10steps back versus 10 steps
forward, are they doing moredamage than good?
So one of the examples thatI'll tell you is there's a big
market in South Florida for alot of plastic surgery, and
(06:30):
after plastic surgery, peopledon't just walk out of an
operating room in the image thatthey hope to be in.
There's quite a recovery periodand there is a lot of
assistance that is required, andit's something that is not
talked about often enough.
But there are a lot of surgerycenters that do partner with
home care agents like ourselves.
Speaker 1 (06:50):
I was just going to ask you that, as you were
talking about like you should go, because this is like a perfect
type of potential client foryour business, Obviously if
they're getting elective plasticsurgery they can afford higher
help to come, and why wouldn'tyou want that help?
And why would you want tonecessarily impose that burden
upon your friends?
If you don't have immediatefamily living with you, why do
(07:12):
you want to go bother yourfriends to take care of you?
Speaker 2 (07:15):
And a lot of times, a lot of times, jeremy, these
procedures, because they'reelective, they're also very
private, so there's not a youknow, public notice to the whole
family that I'm going to go andhave this procedure done.
It can remain private, but trulysurgeons, doctors are
absolutely recommending forthere to be like help at home.
(07:38):
So if you are going to leave asurgery center and stay
somewhere temporarily becausepeople fly into Florida all the
time to have these proceduresdone and now they have like one
to two weeks of recovery timeand they didn't bring somebody
with them from wherever it isthat they're traveling from,
this is a very real, everydayscenario in South Florida.
So you find a hotel that you'regoing to be staying in for a
(08:01):
couple of weeks or a short-termrental and who is helping you
when you are there?
Who is getting you to and fromyour post-op appointments?
Who is helping you cleanyourself because you are so sore
and you can't do it yourself.
That's exactly the kind ofthings that we can come in and
help with professionally,privately, short term, and on
(08:22):
you go.
Speaker 1 (08:24):
What you were just saying reminded me I was.
I was playing golf with mybrother, who's a lot younger
than me but he's baldingsignificantly and I also I'm
missing a bunch of hair on thetop, and we were talking about
that while we were playing golf,and he was talking about this
this crazy you can go to.
You can go to Turkey to getyour hair done and they pay for
everything short of the planeflight, like the hotel, the
(08:45):
transportation.
They really hold your handthrough the whole process.
I don't know.
Something you were saying justkind of reminded me of that.
Speaker 2 (08:52):
Like a concierge kind of thing.
Speaker 1 (08:53):
A concierge type service.
Yeah, and I just think I gotthat parallel in my mind about
the type of service that youoffer here.
If somebody is going to getelective surgery right, like you
got to ride somebody to takeyou there, or somebody to take
you home, somebody to cook, cookfor you, take care of you the
same type of things that youprovide for most of your clients
.
Speaker 2 (09:09):
Yes, For somebody in that situation into the thought
process on this too.
So you're a brand new mom whohas three children at home and
you're bringing home your fourthlittle one.
Your husband is concerned aboutyou at the hospital because you
just had the baby Nursing staff.
(09:32):
There's shortages everywhere,right?
So again we were able to comein and help this woman in and
out of bed throughout theevening so that she didn't have
to rely on a call button fromthe rest of the hospital staff.
It helped alleviate some ofthat additional stress on the
labor and delivery floor and shewas able to recover in the
hospital and then go home, wherewe proceeded to follow her for
(09:55):
the following week.
Just because a brand new motherhaving children, already
everybody needs an extra set ofhands, and that's what we were
able to provide.
So again it's thinking outsideof the box of what else does
somebody need assistance with?
And if it falls within ourwheelhouse which a lot of it
does as long as it doesn'trequire nursing services, we can
(10:16):
absolutely step in and helpshort term, and that's fine.
We really enjoy it.
Speaker 1 (10:22):
Yes, so how often is this coming up?
I know you said this is this issomething that is.
You've always done this type ofstuff, but it's coming up more
and more frequently now, likewhat percentage of clients?
Is this a very small percentageor is it?
Is it really starting to comeup more frequently now?
Speaker 2 (10:38):
So it's a smaller percentage right now, but
conversations are starting tohappen more and more in this
industry and I think that'swhat's really important, because
before there's ever a reallybig change or a push for
anything, there has to beeducation about what it is that
we can do.
If you look at, oftentimes, alot of home care branding,
you're going to see a picture ofan elderly couple, an elderly
(11:01):
individual, and then nothingabout that imagery makes you
think, oh I, that these arethings that we do.
Don't just refer us to our 65and older communities.
(11:23):
We can help in all these othersituations.
And then word of mouth fromthose that we have helped Again
kind of breaking that taboo.
There's taboo for coming into ahome when you are a senior
citizen.
There's taboo coming into thehome when you're not a senior
citizen but you need assistance.
So if we can just break thetaboo and all the stigmas around
(11:46):
asking for help, that'll solvea lot of problems.
Speaker 1 (11:50):
No taboos around here .
You want to come in and help mewith the laundry cooking?
My door is always open.
Speaker 2 (11:57):
That's exactly it.
Temporarily, we can help youwith it too.
Speaker 1 (12:02):
Yes, yes, what else we got?
Where are we going from here?
Oh my God, hit me, I've run outof questions here.
Speaker 2 (12:11):
Sky's the limit.
Yeah, I think that anotherthing that is taboo and
something that needs to betalked about more is our
military members coming home.
Our military members who'vealready been home, who are not
(12:31):
necessarily struggling withpersonal care per se, but more.
Yes, exactly.
PTSD personal care per se butmore yes, exactly, and yeah and
can't say.
I cannot say that we are mentalhealth experts, but what I can
say is that us coming in andbeing a companion, somebody that
can help just alleviate yourmental stress, by being a
(12:55):
another voice in your life, umoffering up opinions that are um
purely for the good of whoeverwe're helping and offering
suggestions to get them out ofthe home, to bring joy, elevate
their human spirit.
Speaker 1 (13:11):
You are not you are not a mental health, a licensed
mental health professional, butyou are in fact a happiness
consultant.
Speaker 2 (13:18):
Seriously, mic drop.
Yes, it's so true.
The Sunshine Squad.
Speaker 1 (13:27):
The Sunshine Squad.
Happiness consultants Love it,that's right?
Speaker 2 (13:30):
Yes, because that's ultimately what everybody that
we work with to be is happy andtruly.
We just see it so much, and wedon't just see it in our
military.
It's just a population that wedefinitely know it exists.
But, man, we have a lot of oursandwich generation.
Let's talk about that, jeremy.
Speaker 1 (13:52):
Ooh sandwiches, what I'm hungry you got a sandwich
for me.
Speaker 2 (13:56):
So the generation that's raising children at home
and they're also in their careerand they're also helping take
care of their parents.
Speaker 1 (14:07):
No, no, no, Back back up a second.
Okay, I have a hard enough timetaking care of myself, let
alone my children too.
If I had my parents living hereas well and they were like
immobile and I had to also waiton them and cater to them, I
would just go.
I would go bananas.
I really would.
I'd lose it.
Speaker 2 (14:26):
It's a real thing, Jeremy, and we have so many of
our current clients from thisgeneration because they need
help.
So at least this generation ishopefully they're reaching out
and getting that help because welove helping them.
But along with the mentalhealth that's a lot of toll on
somebody to balance Making surethat their, their families at
(14:49):
home, are totally cared for, butalso the obligation to their
parents who have raised them,their obligation there, who have
raised them their obligationthere.
You can just see this strainthat's taking its toll
physically, mentally,emotionally, spiritually, in
every single way.
So even being able to come inand offer respite, offer just a
day or two a month to allow thatindividual to go and be with
(15:16):
themselves, to take care ofthemselves Cause you can't pour
from an empty cup, you can't,it's impossible.
Speaker 1 (15:24):
A hundred percent.
I always say that when I'mgoing through it, like it is
nearly impossible to extend thecare necessary when you're you
yourself are not well, whenyou're not doing well mentally
or physically.
It's just so taxing and it'svirtually impossible to help
others.
So you always gotta get yourown situation in order before
(15:45):
you can help others.
Or sometimes that's not alwaystrue.
I shouldn't say that.
Sometimes, when you're notdoing well, helping others
actually takes your mind off thefact that you're not doing well
and it changes your mindset.
But it's not always the case.
But it's very, very difficultwhen you're not on par.
Speaker 2 (16:06):
Right, and acknowledging that everybody
does need help at some point intime.
Everybody does, and you justhave to speak up and we're there
to help.
Speaker 1 (16:17):
What else we got, Christy?
Anything else on the sandwichgeneration?
Speaker 2 (16:20):
Honestly, they're some of the hardest working
people that you'll ever meet.
Truly, talk about somebody thatcan multitask and just run a
household.
Those are the people that youcan't wait to relieve.
You can't wait to help them.
It's rewarding, it's when it'shelping the whole family unit
and not just the client.
Speaker 1 (16:43):
Very, very good.
Okay, well, unless you haveanything else to add, let's
leave it at that.
I think we covered some goodstuff here.
That's a wrap.
Speaker 2 (16:50):
Yeah.
Speaker 1 (16:51):
Thank you everyone.
Thank you everyone for tuningin.
Say hello to Charlie here.
He's been hanging out with me,charlie.
He wants to wish you all awonderful day.
Speaker 2 (17:02):
Yes, hello, goodbye, charlie.
Speaker 1 (17:05):
All right, everyone, as always, if you found this
content useful, don't forget tolike, subscribe all that fun
stuff.
Leave us some comments.
Let us know if you've ever hadyour own experience dealing with
this.
I don't know, maybe you alreadyuse this type of service, maybe
you had elective surgery and,who knows, maybe you hired
comfort keepers and they helpedyou and they did a great job.
(17:27):
Let us know about it in thecomments.
We are always interested tohear what you have to say.
Thank you, everyone for tuningin and we will catch you all
next time on the next episode ofthe Comfort Keepers Daily
Podcast.
Bye-bye, bye, bye.
Thank you for listening to theComfort Keepers Daily Podcast.
(17:49):
For more information, visitcomfortkeeperscom or call
954-947-7954.
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