Episode 146: How True Ice Is Redefining Commercial Ice Machines with Stephanie Wall from True Refrigeration ❄️

In this icy-cool episode of Commercial Kitchen Chronicles, Pat sits down with Stephanie Wall from True Refrigerationto dive into the cutting-edge world of True Ice Machines. From R290 refrigerant and antimicrobial plastics to advanced Time-of-Flight sensors and near-instant harvest cycles, Stephanie reveals how True has engineered a smarter, more efficient, and technician-friendly ice machine that’s ready to dominate the market.

We cover:
🧊 Why ice is food — and how True keeps it clean
⚙️ Service-friendly features that techs will love
🌡️ Performance in extreme ambient temps (35°F–110°F)
⚡ Up to 37% better than Energy Star standards
📉 How some chains could save $2.3M/year in energy bills
🔧 Real-world install results — including surviving 118°F Vegas heat!

Plus, we talk TrueZone ozone sanitation, built-in filtration tracking, warranty coverage, and how True is investing in hands-on technician training across the country.

🎧 Whether you’re in service, sales, or just an ice nerd like Pat, this episode delivers.

Huge shout out to https://trutechtools.com/ for partnering with us.

Looking for top-quality HVAC/R tools? TruTech Tools is here to help! From instruments to hand tools, in-stock and shipped fast, they have you covered to get the job done right. Visit TruTechTools.com - Quality Tools - Essential Support!

https://www.truemfg.com/true-ice/

Commercial Kitchen Chronicles

https://commercialkitchenchronicles.com/

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