Communication Mastery Podcast
Master the art and science of communication to reap benefits in all your relationships: at work, home, and especially where there are challenges. Watch on YouTube: https://www.youtube.com/@CommunicationMasteryPodcast Connect with Mark at https://www.markburlinson.com/contact Website: https://www.markburlinson.com/ LinkedIn: https://www.linkedin.com/company/mark-burlinson-communication-coaching/ Facebook: https://www.facebook.com/markburlinsoncommunication Instagram: https://www.instagram.com/mburlinsoncoaching/
Episodes
Here's a replay of our most popular episode: When Shift Happens (from January 2025).
We'll be back next week with brand new material for our 50th weekly episode!
As we take a short break for Labor Day, let's listen again to the origin story for this podcast. How this all started and why it matters to me and you.
As we take a short break at the end of the summer, here's a replay of our very first (and second-most popular) episode.
Here are six essential keys for clarity in interpersonal business communication—each focused on helping your message land clearly and confidently.
Download the infographic at https://markburlinson.kit.com/b831a3048b
In this episode, Mark describes the connection between teaching and deeper learning, explains how this enhances communication skills, and offers some practical takeaways.
This week, focusing on four areas:
Interpersonal Communication & Leadership
Customer and Client Communication
Crisis and Conflict Communication
Growth, Scaling, and Strategy
The changing pace of life over summer—often marked by vacations, schedule shifts, and a more relaxed or disrupted routine—can influence communication in both positive and negative ways.
I returned to the Better Business Bureau for another episode of their Good Guide To Business podcast. This time we discussed many specifics of the impact communication has on business. This episode is a replay of their podcast.
Two additional challenges must be addressed to help people understand, internalize, and apply the seven key communication styles.
These challenges are a higher priority for communication mastery.
First, I must accept that we all speak all seven communication styles. Secondly, I need to learn the skills necessary to adapt to the varying communication styles of others.
If you are ready to reduce misunderstandings, let's talk!
Misunderstanding is a battle we all fight. Misunderstanding is rooted in a lack of skills in the science of communication. When I train myself to recognize different communication styles with their unique characteristics, needs, and distress patterns, I am equipping myself to understand more fully.
Most misunderstanding is the result of ignorance, not ill will.
Here are six focal points to catch misunderstandings before they grow.
You have two ears and one mouth. Listening is twice as important as speaking. We must listen to hear and understand, not to respond. This skill is called active listening. It may be the fastest way to grow your communication mastery!
Adapting your communication to differing situations and interactions is a vital skill. Mark has five key strategies for you to employ as you grow your adaptation competencies.
We all want our communication to be effective.
Which of these ten keys do you already apply, and which can you add?
Mark answers some of your questions and covers a range of communication topics.
You can't afford not to!
Effective communication drives real business value.
Ineffective communication costs American business $1.2 trillion a year.
There is a solution!
Another wide-ranging conversation with many communication insights. From corporate America to church leadership and entrepreneurship, Marc has had many valuable experiences and shares lessons from them.
Just as correct diagnosis aids treatment for disease, so recognizing distress flares quickly promotes healthier communication. Rather than throwing distress flares, I coach clients to say “I need help with…” or “I need help because…” This invites the other person into your understanding of the causes of the distress and gives them opportunity to demonstrate care.
This week, Mark unpacks some memorable one-line statements and applies them to our communication mastery.
Jeff Williamson returns for another conversation about leadership, communication and influence, based on his second book “The Other Side Of The Coin“ which challenges the ’we've never done it this way’ mindset.
Session Four concludes our series answering communication questions from the C-Suite. This week we focus on communication and performance.
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