Today on the Community Podcast, Kristina is chatting with the brilliant Amy Sussex, a business operations strategist and systems expert!
Amy works with business owners at every stage, from early six figures to scaling service-based agencies. She has recently helped The Social Snippet team improve their operational systems and she truly does transformational work!
In this episode Kristina and Amy are talking about the consequences of operational system failure, when your systems develop slower than your business growth, or when you keep your processes in your head for too long!
Amy breaks down:
- What to do to get your business out of “Hot Mess Express” mode.
- Why keeping things in your head is holding your business back.
- How to improve your client journey for better retention and referrals.
- How to Identify the best tools for managing your business.
- Why communication, not just tech, is the key to sustainable growth
Every business owner needs this episode.
Your next level doesn’t happen without the systems to support it. Start laying the foundation here.
Connect with Amy
10 Essential Processes EVERY 6 Figure Business Should Have
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Website
Podcast
Mentioned in the Episode:
The Wellness Lab
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