Community IT Innovators Nonprofit Technology Topics

In the first part of this annual check-in, Carolyn Woodard and Matthew Eshleman dive into the findings from the eighth annual Nonprofit Cybersecurity Incident Report. Analyzing data from thousands of client endpoints throughout 2025, they discuss how the landscape has shifted—specifically how AI is being used by threat actors to lower the barrier for sophisticated attacks. This episode provides a high-level look at the trends that ...

Carolyn Woodard opens with highlights from Good Tech Summit, a three-day Washington D.C. conference bringing together practitioners, funders, and tech leaders focused on responsible AI use in the social sector. She shares standout quotes on AI governance, accountability, and what the sector needs to do differently. 

This episode also covers the Claude Cowork tool nonprofits should know about, a privacy change in a new Google Labs to...

Carolyn Woodard explores the intersection of project management and artificial intelligence AI with Alex Tuck, founder of Tuck Consulting Group. As nonprofits face increasing pressure to do more with less, Alex shares how project managers are uniquely positioned to lead AI implementation and why human-in-the-loop systems are essential for maintaining accuracy and ethics.

The conversation dives into the practicalities of AI adoption,...

The conversation this week highlights new "AI assistant" features from Microsoft and Google that aim to handle administrative burdens, allowing nonprofit teams to focus on mission-critical work. Host Carolyn Woodard also delves into a Havard Business Review article with qualitative interviews on AI and leadership challenges, and highlights a specialized training initiative for environmental organizations. This episode cov...

Hugo Castro, author of the Accidental Techie newsletter on Linkedin, and Gozi Egbuonu, accidental and now intentional tech leader, lead you through a discussion on the transformation from firefighter to strategic advisor.

In pt 1 they discuss the role of the "accidental techie" in nonprofit organizations and explore three bridges to transform your career: Skills, Relationships, and Projects. In pt 2 they finish up the four...

A major new initiative from Microsoft aims to provide the training and resources needed to adopt AI tools at nonprofits. In this episode, Carolyn Woodard breaks down the recently announced Microsoft Elevate for Changemakers program. This initiative is a structured effort to build AI capacity through professional certifications, hands-on training, and global fellowships designed specifically for the nonprofit sector.

Carolyn discusse...

Hugo Castro, author of the Accidental Techie newsletter on Linkedin, and Gozi Egbuonu, accidental and now intentional tech leader, lead you through a discussion on the transformation from firefighter to strategic advisor.

In pt 1 they discuss the role of the "accidental techie" in nonprofit organizations and explore three bridges to transform your career: Skills, Relationships, and Projects. In pt 2 they finish up the four...

In this Nonprofit AI Podcast midweek check-in, Carolyn tackles the anxiety around AI and the changing labor market. While it can feel like AI is everywhere, a recent report from Anthropic shows we are nowhere near 100% adoption—but the roles most likely to be impacted are the white-collar, management, and knowledge-work positions often held by older, highly educated women in the nonprofit sector.

The conversation covers the gap betw...

Carolyn sits down with Steve Longenecker, Director of IT Consulting at Community IT Innovators, to tackle a question that's suddenly urgent for many nonprofits: now that AI tools like Microsoft Copilot and Google Gemini can search your entire file system, are your permissions actually set up correctly?

The conversation covers the practical steps nonprofits can take to assess and clean up their SharePoint and Google Workspace pe...

How can nonprofits move past the efficiency plateau to find real strategic value in AI? In this midweek check-in, Carolyn Woodard discusses statistics from the 2026 Nonprofit AI Adoption Report from Virtuous and Fundraising AI, which reveals that while 92% of nonprofits are using AI, only 7% see a major strategic impact on their mission.

The episode also explores the concept of AI hygiene and why cleaning up your digital files for h...

Are you struggling to articulate what your nonprofit actually needs from an IT provider? In this episode, host Carolyn Woodard and Community IT CEO Johan Hammerstrom discuss the rise of the generic, AI-generated Request for Proposal (RFP). While it is tempting to use AI to handle the heavy lifting of technical writing, doing so often results in a document that lacks the heart of your organization’s mission.

Johan explains why a succ...

In this Nonprofit AI Podcast midweek check-in, Carolyn explores what it means to have agency in the age of AI. With so much pressure to adopt new tools, it can feel like nonprofits have no choice — but Carolyn makes the case that you and your organization have more power than you think, both in the tools you choose and the advocacy you pursue.

The conversation covers the environmental and community impacts of AI infrastructure, and ...

If you have wondered about the real difference between using a free tool like ChatGPT and an enterprise-level solution like Microsoft Copilot or Google Gemini, this episode will provide much-needed clarity. While the potential for efficiency is high, many nonprofit leaders are rightfully concerned about data security and how to ensure they are using these models safely.

In part one from their recent webinar, Community IT Outreach Di...

In this Nonprofit AI Podcast, Carolyn explores the complex intersection of nonprofit values and AI vendor ethics. Following a high-profile public dispute between the Pentagon and major AI providers, we look at what these corporate decisions mean for organizations that prioritize mission-aligned technology.

The conversation covers the practical side of AI safety, moving beyond the headlines to answer urgent questions from our recent ...

If you have wondered about the real difference between using a free tool like ChatGPT and an enterprise-level solution like Microsoft Copilot or Google Gemini, this episode will provide much-needed clarity. While the potential for efficiency is high, many nonprofit leaders are rightfully concerned about data security and how to ensure they are using these models safely.

In part one from their recent webinar, Community IT Outreach Di...

Resources shared in this episode: 

Gallop Poll January 2026 on AI use: https://apnews.com/article/ai-workplace-gemini-chatgpt-poll-4934bc61d039508db32bc49f85d63d99

Build Consulting 5 Category AI Implementation Framework by Kyle Haines: https://buildconsulting.com/blog/a-strategic-framework-for-nonprofit-ai-investment/

1: Return on Investment - what are you trying to do, and is an AI tool the best way to do it? 

2. Technical and Data Fe...

In this episode host Carolyn Woodard is joined by Norwin Herrera, IT Business Manager and Team Lead at Community IT. Together, they walk through a real-world case study of a public charter school that implemented a Single Sign-On (SSO) platform called Clever that can solve cybersecurity and accessibility challenges for adult or child students.

Strategic IT Leadership for Nonprofits

Unlike a traditional account manager, an IT Business...

Nonprofit AI: Vetting Your Tools and Understanding AI Agents

In this midweek AI check-in, Carolyn Woodard explores how nonprofit leaders can make informed, safe decisions in an increasingly crowded technology landscape. The episode begins with a review of a new AI Tools Safety Guide specifically designed for the nonprofit sector. This resource evaluates popular tools based on the criteria that matter most to mission-driven...

Building Stronger Teams: Purposeful Connection in a Remote World

How do you maintain a cohesive, supportive team when the office is now spread across dozens of different locations? In this episode, Carolyn Woodard sits down with Saba Gebru, Vice President of Support Services at Community IT, to discuss the intentional work required to foster teamwork in a remote and hybrid environment.

Saba shares how Community IT transitio...