Episode 36: Yes, No, and Maybe So? The Art of Strategic Flexibility

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April 6, 2025 • 13 mins

In this episode of Confessions from the Home Office podcast, I'm discussing how flexibility can both help and hurt your business relationships with clients. With 20 years of experience working from home as a marketing consultant, I'm sharing insights on:

When being flexible benefits both you and your clients
Where to draw firm boundaries to protect your business
How to find the right balance (does that really exist??) that leads to long-term client relationships

Key topics covered include navigating project scope adjustments, handling deadline changes, adapting to communication preferences, and managing budget constraints with clients. I also share an actual client nightmare about non-payment that took 18 months and legal involvement to resolve.

Connect with me on social media or email me at wendi@wendihill.com to share your own experiences with client flexibility!

#confessionsfromthehomeofficepodcast #wendihill #clientflexibility #marketmomentum #marketinggreenvillesouthcarolina

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.css-14f5ked{margin:0;word-break:break-word;display:-webkit-box;-webkit-box-orient:vertical;box-orient:vertical;-webkit-line-clamp:2;overflow:hidden;} Episode 36: Yes, No, and Maybe So? The Art of Strategic Flexibility