If you think IT is only about software upgrades and fix-it services, then it's time to reboot your thinking. Modern IT teams are at the forefront of technology—so if you’re not leveraging them, you’re overlooking one of your organization’s biggest assets.
In this episode of Connect, we’re joined by Aaron Nielsen, Vice President of Information Technology at the Mall of America (MOA) to learn how this iconic destination delivers on its promise of exceptional service. With over 5.6 million sq. ft. of space, more than 520 stores, 50 restaurants and an indoor amusement park, MOA is reimagining IT in its mission to provide “extraordinary experiences and innovative services” to its 32 million annual visitors.
Join us to learn about MOA’s five pillars of IT, the importance of constant innovation and how today’s IT professionals can add value to every department. We’ll examine how IT professionals are shifting their mindset and breaking stereotypes—no longer being the most feared person in the organization but instead the most valued partner. And of course, we’ll explore emerging tech and discover Aaron’s tips for staying on top of IT trends.
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