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October 2, 2025 40 mins

As the power of artificial intelligence continues to expand into new industries, trailblazers are pushing the boundaries and using these advancements to revolutionize the way we manage and experience public spaces.

In this episode of Connect, we are joined by Zack Klima, founder and CEO of WaitTime, the leader in AI-powered computer vision for crowd management. Together, we explore WaitTime’s patented AI algorithms used for crowd management, such as queuing, stanchion, entry-exit, and massing.

From the company’s origin and development to their plans for the future, Zack provides AI-fueled insight that appeals to a variety of industries. We explore how different types of businesses – from retail to events and everything in between – can effectively adopt these methods while remaining flexible in the face of constant change and development.

Whether you’re a venue operator, an IT leader, or you're simply curious about how you can get swiftly get through lines, this conversation will help you think more critically about our technological future.

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