In this episode ofConnected Conversations in Insurance, Nick Berry sits down with Roberto Salinas to explore the transformative role of AI in the insurance industry. Roberto introduces Gail, an AI tool developed by Lula to streamline customer interactions and enhance agency efficiency. Originally built to manage Lula’s high volume of customer calls, Gail is now helping insurance agencies optimize their workflows without replacing human expertise.
Nick and Roberto discuss the real-world impact of AI on customer experience, data management, and operational efficiency. They also tackle the challenges of tech adoption in insurance and why it’s crucial to focus on solving problems rather than just implementing solutions.
From automating routine tasks to enabling personalized customer interactions and targeted advertising, this episode dives deep into how AI is shaping the future of insurance.
- How AI can free up agents for high-value tasks
- Overcoming resistance to tech adoption in insurance
- The future of AI-powered customer interactions
If you're curious about the role AI can play in your agency, this conversation is packed with insights you won’t want to miss!
Popular Podcasts
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
24/7 News: The Latest
The latest news in 4 minutes updated every hour, every day.
Therapy Gecko
An unlicensed lizard psychologist travels the universe talking to strangers about absolutely nothing. TO CALL THE GECKO: follow me on https://www.twitch.tv/lyleforever to get a notification for when I am taking calls. I am usually live Mondays, Wednesdays, and Fridays but lately a lot of other times too. I am a gecko.