Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
Have you ever noticed
how the very way we find
information is changing I meanreally changing?
Speaker 2 (00:05):
Oh, definitely.
It's not just about typingkeywords anymore, is it?
Speaker 1 (00:08):
Not at all.
It's more like asking aquestion and boom, you get a
direct answer.
Ai-driven search is justfundamentally reshaping things.
Speaker 2 (00:16):
It really is how
brands get discovered, how
content surfaces.
It's a whole new landscape.
Speaker 1 (00:21):
Yeah, exactly.
So the big question, I think,for all of us is how do you not
just you know adapt?
How do you actually dominatethis new frontier?
And that's our mission.
Today, we're doing a deep diveinto this fascinating story
about one company, exponent 21.
They faced what they called anobscurity gap and, instead of
(00:42):
just waiting around, they madethis really bold strategic
gamble.
They went all in on AI searchAll in and in less than a year
they went from being pretty muchunknown to the authority
getting cited directly byGoogle's AI.
It's quite something.
Speaker 2 (00:56):
It really is.
And the thing is, this wasn'tjust like a lucky break or some
viral fluke.
No, it was very systematic, acalculated experiment actually,
and it didn't just work.
It evolved into this repeatable14-step framework.
Speaker 1 (01:11):
Okay, a framework.
Speaker 2 (01:12):
Yeah.
So in this deep dive, we'regoing to dissect that whole
journey.
We'll look at the exact steps,the hurdles they jumped and the
outcomes, which were prettyremarkable.
Speaker 1 (01:22):
And you mentioned, it
came from practice, not theory.
Speaker 2 (01:24):
Absolutely Born
entirely out of doing the work
seeing what stuck Hands on.
Speaker 1 (01:29):
Got it Okay, so let's
set the scene Mid-2024,.
Where was Exponent 21?
Speaker 2 (01:34):
Well, they were doing
great work for their clients,
no question.
Speaker 1 (01:36):
Right, I saw the
example of Richmond Water.
Took them from launch to localsensation status.
Speaker 2 (01:42):
Exactly Big buzz,
lots of press, really successful
outcome for the club.
Speaker 1 (01:46):
The agency itself.
Speaker 2 (01:47):
That was the problem.
Exponer 21, the agency, largelyin the shadows.
Clients knew the results, theoutcome but not necessarily the
source.
Speaker 1 (01:55):
So they lack that
authoritative presence for
themselves.
The irony.
Speaker 2 (01:59):
Right.
That's the core of it, that'sthe obscurity gap, and that
realization led to their pivotaldecision.
They figured, if we want to beknown as experts in visibility.
Speaker 1 (02:10):
I had to make
themselves visible.
Speaker 2 (02:11):
Precisely, preview it
publicly and they needed a new
arena, something highly credible.
Speaker 1 (02:16):
Which turned out to
be AI search.
Speaker 2 (02:18):
Exactly Generative
answers, perplexity, google, ai,
overviews, chat, gpt.
That was their chosen provingground, a big strategic
experiment.
Speaker 1 (02:30):
Okay.
So what was the thinking behindthat?
Their hypothesis?
Speaker 2 (02:34):
Well, they believe
that you know the fundamentals
of SEO.
Still mattered user intent,authority structure.
So you're on the basics, butthey needed to be supercharged
for the AI age.
That was their term.
Speaker 1 (02:44):
Supercharged.
Speaker 2 (02:45):
How it meant a pretty
dramatic shift away from just
say, modest blogging to a rapidfire cluster based content
system, creating content withreally intentional AI signals
built in.
Speaker 1 (02:56):
What kind of signals
are we talking about?
Speaker 2 (02:57):
Things like really
rich FAQ sections, explicit Q&A
formats and crucially robustschema markup.
Speaker 1 (03:04):
Schema markup.
That's the code that helpssearch engines understand the
page content better right.
Speaker 2 (03:08):
Exactly, it makes the
information highly retrievable
for AI, like signposting exactlywhat's there.
Speaker 1 (03:14):
Got it, and they also
decided, speed was important.
Speaker 2 (03:17):
Hugely important.
Speed wasn't seen as a risk.
It was a core feature of theirstrategy Move fast.
Speaker 1 (03:23):
Okay, speed as a
feature.
I like that and it seems likethat paid off like almost
instantly.
Speaker 2 (03:27):
Pretty much.
Yeah, let's walk through thatinitial sprint.
It was fast, okay.
August 8th, 2024.
Decision day they commitpublicly, plan an AI SEO webinar
, set their goals Okay.
Visibility ranking leads.
Speaker 1 (03:40):
Right Clock's ticking
.
Speaker 2 (03:41):
Two days later,
August 10th, they published
their big one how to Optimizefor AI Search, their cornerstone
piece.
Speaker 1 (03:48):
Two days Wow, that's
hitting the ground running.
Speaker 2 (03:51):
No kidding, shows
real conviction, right,
definitely.
Speaker 1 (03:53):
Okay, so articles out
, then the webinar.
Speaker 2 (03:55):
August 28th webinar
day.
But get this the morning of thewebinar they find out that
flagship article.
Speaker 1 (04:06):
It hit number one in
perplexity for how to rank an AI
search.
Speaker 2 (04:08):
No way, yes way In
under two weeks.
Speaker 1 (04:09):
That's incredible
validation.
Talk about perfect timing for awebinar.
Speaker 2 (04:13):
Couldn't script it
better.
They showcased that win liveBasically launched their
category leadership right there.
Speaker 1 (04:18):
Amazing.
And it didn't stop there.
Speaker 2 (04:20):
Nope.
By September 10th.
Just a few weeks later, they'dsecured top citations in Google
AI overviews and ChatGPT2.
Speaker 1 (04:28):
So boom, early
dominance across the board.
Speaker 2 (04:31):
Pretty much cemented
it early on.
Speaker 1 (04:32):
So this rapid success
, that must be when they started
thinking OK, we have somethingrepeatable here.
Speaker 2 (04:38):
Exactly that leads
right into formalizing the
framework.
Around September 25th theystart documenting what worked.
Speaker 1 (04:45):
The birth of the AI
SEO accelerator framework.
Speaker 2 (04:49):
That's it and, again,
born from practice not theory,
it went straight from case studyto methodology.
Speaker 1 (04:54):
Can you give us a
sense of like, maybe two or
three core principles thatreally defined it early on,
things they discovered worked.
Speaker 2 (05:00):
Sure, I think one was
definitely those intentional AI
signals.
We talked about explicitlystructuring for AI with schema
FAQs Right, not just keywords.
Not just keywords.
Second, that rapid iterationand multi-platform validation
publishing fast, checking acrossperplexity, google learning,
adjusting.
Speaker 1 (05:18):
Okay, test and learn.
Speaker 2 (05:19):
Yeah, and maybe third
, this idea of building a web of
relevance Publishing outsidetheir own site to LinkedIn,
youtube, guest posts and linkingback, creating broader context
and credibility for the AI.
Speaker 1 (05:32):
Ah, so it's not just
about your own website's content
, it's the whole picture.
Speaker 2 (05:35):
The whole ecosystem.
Yeah, which actually fitsperfectly with what they did
next, which was Well around thatsame time, september 25th again
, they launched a podcast.
Speaker 1 (05:43):
Makes sense.
Speaker 2 (05:44):
They repurposed radio
segments from their CEO, will
Melton, smart move.
Speaker 1 (05:48):
How so.
Speaker 2 (05:50):
Every episode linked
back to Exponent 21.
As the sponsor used optimizedlanguage rich links, it was
another way to strengthen thoseEAT signals.
Speaker 1 (05:58):
Expertise, experience
, authoritativeness, trust
across different media.
Clutter.
Speaker 2 (06:04):
Very, and this leads
us nicely into this concept.
They embraced the flywheeleffect.
Speaker 1 (06:09):
The flywheel.
Ok, explain that.
Speaker 2 (06:10):
Instead of seeing
content as just you know
individual pieces, think of itas a connected system, a
holistic ecosystem, ok, whereeach format, each channel
reinforces the others.
It builds momentum like aflywheel, once it gets spinning.
Speaker 1 (06:22):
It keeps itself going
, gaining energy.
Speaker 2 (06:24):
Exactly Compounding
returns.
Over time that became reallytheir secret sauce for
maintaining dominance.
Speaker 1 (06:31):
So how did that play
out in practice?
What did that flywheel looklike as it spun up?
Speaker 2 (06:35):
You can see it
clearly in their timeline.
October 5th, they launchedCosmic Rankings, a content
series specifically to influenceAI SEO conversations, branded
media.
Speaker 1 (06:46):
Building authority.
Speaker 2 (06:47):
Yep, Then October
15th that local SEO push you
mentioned earlier, targetingbest SEO agency in Richmond.
Speaker 1 (06:54):
Ah, the dual boost
idea.
Speaker 2 (06:56):
Right, capturing
local market, reinforcing their
overall entity strength and EEATglobally Smart, very smart.
And then, december 1st, theyroll out these big glossary and
EEAT globally Smart.
Speaker 1 (07:02):
Very smart.
Speaker 2 (07:03):
And then, december
1st, they roll out these big
glossary and FAQ libraries.
Speaker 1 (07:07):
With the schema
markup.
Speaker 2 (07:08):
Absolutely
Meticulously structured, made it
super easy for AI to pull thatinfo, boosting their
retrievability, getting thosestructured snippet exposures,
creating this deep well oforganized knowledge.
Speaker 1 (07:19):
Like a
knowledge-based design for AI.
Speaker 2 (07:21):
Essentially yes.
Speaker 1 (07:22):
Yeah.
Speaker 2 (07:23):
So if you break down
the components of that flywheel,
let's do it.
Okay, you had the flagshiparticles, deep dives, formatted
for AI Core hubs.
Then the glossary and FAQsBite-sized, schema-rich, easy
for citation.
Speaker 1 (07:36):
Snackable content for
AI.
Speaker 2 (07:39):
Exactly, webinars and
videos got repurposed
everywhere YouTube, transcriptsfor blogs, summaries, maximizing
reach, multi-format, yep, thepodcast, like we said,
repurposing audio, keyword-richnotes, backlinks.
Right Then social media andthought leadership Sharing wins
insights on LinkedIn, twitter,reddit, engaging, getting more
(07:59):
mentions, more links.
Speaker 1 (08:00):
Building community
and reach.
Speaker 2 (08:01):
Critically structured
data and technical SEO were
always front and center Schemafor everything optimizing page,
experience, hand-deliveringcontext.
Speaker 1 (08:09):
Making it easy for
the algorithms.
Speaker 2 (08:11):
And finally, the
cross-promotion and backlink
strategy Strong internal linkingon their site plus external
links from guest posts, linkedinarticles, building that web of
relevance and authority.
Speaker 1 (08:21):
Wow, it really is an
integrated system.
Every piece connects.
Speaker 2 (08:24):
Totally and by
mid-2025, that flywheel was
spinning fast.
Speaker 1 (08:28):
And the impact.
What did that integrated systemactually achieve?
Speaker 2 (08:32):
Well, it boosted
their SEO overall, obviously,
but also built serious brandrecall and created this really
strong multi-channel presence.
Speaker 1 (08:40):
Which became a huge
competitive advantage in AI
search.
Speaker 2 (08:43):
Undeniably.
Speaker 1 (08:43):
Okay, let's talk
payoff.
What did the numbers look likeafter all this relentless
execution?
Speaker 2 (08:48):
The numbers are
frankly pretty exceptional.
Speaker 1 (08:50):
Hello Amani.
Speaker 2 (08:51):
All right, april 25th
2025.
They hit the top spot for topAI SEO agency in both Google AI
overviews and perplexityCategory leadership Check.
Nice, may 2025.
About a year into it, theycrossed 10.5 million impressions
Right, 20.1 thousand totalclicks.
Speaker 1 (09:11):
Okay, and the growth
percentage?
Speaker 2 (09:12):
Get this 4,162%
organic traffic growth since
launch 4,000.
Speaker 1 (09:18):
Wow.
Speaker 2 (09:18):
Put it another way,
they went from about 3,000
organic visitors a year to over60,000.
Each jump Total websitesessions from around 11,000 to
nearly 120,000.
Year over year Over 10xincrease.
Speaker 1 (09:29):
Incredible.
Speaker 2 (09:29):
Daily impressions
went from maybe 1,000 to over
100,000.
Speaker 1 (09:32):
It's massive scaling.
And what about the direct AIvalidation getting cited by
Google?
Speaker 2 (09:37):
Yeah, that's maybe
the most telling part by
mid-2025, they were thetop-cited source in AI overviews
for their niche.
Speaker 1 (09:43):
Top-cited.
Speaker 2 (09:45):
And apparently, if
you actually asked Google's AI,
who are the top AI SEO agenciesin America?
Speaker 1 (09:51):
What did it say?
Speaker 2 (09:51):
It recommended
Exponent 21 nine times out of
ten.
Speaker 1 (09:55):
Nine out of ten.
That's basically Google saying.
These guys are it.
Speaker 2 (09:59):
Pretty surreal
validation right.
And then, july 22nd 2025, theyhit a single day peak of 168,337
impressions.
Good grief, and here's a reallykey detail Over 5% of their
traffic started coming directlyfrom LLMs large language models.
Speaker 1 (10:17):
Like ChatGPT,
providing answers and sending
traffic.
Speaker 2 (10:20):
Exactly and that
specific channel it was
outperforming all their otheracquisition sources.
Better engagement, higherquality leads.
Speaker 1 (10:27):
So the AI driven
traffic was actually their best
traffic.
Speaker 2 (10:30):
Became their highest
converting channel.
Speaker 1 (10:31):
Yeah, that speaks
volumes about the quality and
intent.
Okay, so beyond the analytics,what was the real business
impact?
Did this turn into actualrevenue?
Speaker 2 (10:38):
Oh, absolutely.
This wasn't just about vanitymetrics.
Speaker 1 (10:41):
Not at all.
So what changed?
Speaker 2 (10:42):
They went from
getting maybe a few sales
qualified leads sequels a monthto getting them daily.
Speaker 1 (10:49):
Daily sequels.
That's a game changer for anagency.
Speaker 2 (10:52):
Huge.
It built a multimillion dollarpipeline purely from inbound
interest generated by thisstrategy.
Speaker 1 (10:58):
Wow.
Speaker 2 (10:59):
And the value of
those opportunities climbed too.
They started attracting biggercompanies, bigger budgets, more
complex problems to solve.
Speaker 1 (11:05):
So it directly
translated traffic into tangible
high-value revenue, Proved thewhole gamble paid off.
Speaker 2 (11:11):
Absolutely Proved the
worth of the strategy big time.
Speaker 1 (11:13):
That is a powerful
transformation.
Okay, let's shift gears a bit.
Let's unpack this for thelistener, for you listening
right now.
What are the core actionablelessons here?
What do we take away fromExponent 21's journey for
succeeding in this AI era?
Speaker 2 (11:28):
OK, lesson number one
, I think, is crystal clear
Generative AI doesn't rewardtricks anymore.
Speaker 1 (11:33):
No more gaming the
system.
Speaker 2 (11:34):
Not really.
It rewards completeness,clarity and trust.
Forget keyword stuffing orclever hacks.
Speaker 1 (11:40):
So what should people
focus on?
Speaker 2 (11:42):
Focus on really
comprehensive coverage of your
topic, absolute clarity in yourwriting and building a
consistent authoritativepresence, those digital trust
signals.
Speaker 1 (11:53):
Being genuinely
helpful beats hacks.
Speaker 2 (11:55):
In the long run.
Absolutely Every time Okay.
Second lesson the new formulafor SEO excellence.
Speaker 1 (12:01):
Which is.
Speaker 2 (12:02):
Structured content,
plus multimedia, plus expertise.
That's the trifecta.
Speaker 1 (12:07):
Break that down.
Speaker 2 (12:08):
Structured data like
schema, gives AI the scaffolding
, makes it easy to understand.
Okay, multimedia video,podcasts, images engages users,
earns visibility acrossplatforms.
Speaker 1 (12:18):
Right.
Speaker 2 (12:19):
And your unique
subject matter expertise.
That's what sets you apart.
That's the human element theauthority AI is looking for.
Speaker 1 (12:25):
Got it.
Speaker 2 (12:29):
Structure media
expertise and lesson three the
new standard isn't just page one.
It's be the best answer on theinternet.
Speaker 1 (12:34):
Position zero.
The direct answer.
Speaker 2 (12:36):
Exactly.
You have to strive to literallybe the best, most complete,
most trustworthy answer for aspecific question, because only
the best gets picked by the AI.
Speaker 1 (12:44):
It raises the bar
significantly.
Speaker 2 (12:46):
Hugely.
And this ties into the firstmover advantage, that snowball
effect.
Speaker 1 (12:49):
Explain that.
Speaker 2 (12:50):
Once you get cited by
AI, it creates this positive
feedback loop More trust, moreauthority, more citations.
Speaker 1 (12:59):
Yeah, success breeds
success.
Speaker 2 (13:00):
Right.
The data showed the top 50domains got nearly 30% of all AI
overview mentions.
It's a winner-take-mostsituation.
Speaker 1 (13:08):
So getting there
first really matters.
Speaker 2 (13:10):
It makes it much
easier to maintain that lead
than to try and catch up later.
Early movers have a real edge.
Speaker 1 (13:16):
That makes sense.
And Exponent 21,.
They're not just sitting backnow, are they?
They're still pushing.
Speaker 2 (13:20):
No, definitely not
resting on their laurels.
That really highlights theirwhole proactive approach.
Speaker 1 (13:25):
What are they working
on now?
Speaker 2 (13:26):
Well, they're
developing an AI SEO readiness
tool like a self-assessmentthing.
Oh cool To score your content.
Speaker 1 (13:33):
Yeah, score it and
give recommendations for making
it more AI ready.
Speaker 2 (13:37):
Useful.
Speaker 1 (13:38):
What else they're
launching a certification
program for AI SEO leadershiptraining Useful?
What else they're launching acertification program for AI SEO
leadership training othermarketers?
Speaker 2 (13:44):
on their 14-step
method Sharing the knowledge.
Speaker 1 (13:45):
And, of course,
scaling the system itself,
rolling out the AI SEOaccelerator to more clients,
replicating their success forhigh-growth brands.
It really hammers home thatmessage of proactivity, doesn't
it?
Speaker 2 (13:57):
It really does.
They didn't wait around to beacknowledged, they went out and
earned it.
Speaker 1 (14:01):
By being faster, more
comprehensive.
Speaker 2 (14:04):
And just genuinely
committed to quality, providing
real value.
That stood out.
Speaker 1 (14:09):
So bringing it back
to the listener.
What does this all mean for you?
Speaker 2 (14:13):
Well, it means
there's a real opportunity here.
Speaker 1 (14:16):
How so.
Speaker 2 (14:16):
To close your own
obscurity gaps, to become the
best answer in your corner ofthe internet.
Speaker 1 (14:22):
This isn't just a
story about one company
succeeding.
Speaker 2 (14:25):
Not at all this kind
of opportunity.
It still exists in countlessindustries just waiting for
someone to step up and seize it.
Speaker 1 (14:31):
So the potential is
there.
Speaker 2 (14:32):
Absolutely Exponent.
21's story is just you know,powerful proof of what's
possible with foresight,relentless execution.
Speaker 1 (14:39):
And that commitment
to real value, especially when
technology shifts so fast.
Speaker 2 (14:44):
Exactly, that's the
core of it.
Speaker 1 (14:45):
You know, it makes me
think the internet and the AI
scanning it.
It doesn't just give youauthority.
Speaker 2 (14:52):
No, it doesn't.
Speaker 1 (14:53):
It really feels like
it has to be taken earned
claimed.
Speaker 2 (14:56):
Well said.
Speaker 1 (14:57):
So the final thought
for everyone listening what new
frontier, what unansweredquestion in your field are you
ready to dominate?
How can you be the first andthe best?
Because the future of search,it's definitely not waiting
around.