In this episode of Counting Change, host Rachel Reid and special host Libby McGeough discuss how AI enhances operational efficiencies with Heather Farwell, SVP Financial Services at Citizens First Bank | Clinton IA.
The episode explores the transformative role of AI in community banking. Heather shares how AI enhances operational efficiencies, improves fraud detection, streamlines loan underwriting, and supports customer service through the use of chatbots.
Counting Change is hosted and run by Ascent Platform.
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