In this episode of Counting Change, hosts Arjun Sahgal and Rachel Reid discuss what enables community banks to “innovate” (implement solutions) quickly with Marianela Vazquez, EVP, Chief Operating Officer at Reading Cooperative Bank.
The episode examines the pandemic's impact on community banks, the challenges of navigating innovation within regulatory frameworks, and the importance of client service and community engagement. Marianela shares insights on successful internal innovations, strategic planning, and the future role of AI in banking, emphasizing the need for a governance model to ensure responsible.
Counting Change is hosted and run by Ascent Platform.
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