January 5, 2026 • 28 mins
Send Couture Conversations a text
Big lives aren’t linear—and Maddie’s path proves it. From construction sites to the front desk at Winter Park, from leading a high-volume Ocoee clinic to late-night clinicals and mnemonics with her sister, she kept chasing the mix of pace, purpose, and people that makes work feel right. We talk about the early days of learning lasers and consultations, the leap to leadership across multiple locations, and the real weight of managing schedules, burnout risk, and team energy when 70 appointments stand between you and closing.
When nursing school called, Maddie said yes—and then shared what most brochures skip: the tears, the time hacks, and the moments on orthopedic trauma floors that make the grind worth it. She breaks down how she studies without procrastination, what clinicals taught her about presence, and why she’s charting a course toward nurse practitioner with an eye on aesthetics. ER tempts her speed-loving side, CRNA intrigues with rigor and pay, but aesthetics offers something she wants every morning—helping people feel good in their skin.
Coming back to Couture wasn’t a step back; it was a strategic reset. Starting again as a C3 let her double down on patient-centered care and the conversations that build trust. We swap stories about culture in action—from training games that boost skincare knowledge to an Easter egg hunt that made a Monday feel like childhood—and how those small rituals create big results. If you’re feeling unsure about your path, you’ll hear practical, permission-giving advice: apply, try, pivot, repeat. You learn by moving.
If this story hits home, tap follow, share it with a friend who’s weighing a nursing path, and leave a quick review to help more listeners find us. Your next chapter might be one brave decision away.
Mark as Played
Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
SPEAKER_01 (00:14):
Welcome back to another episode of Kutor
Conversations, where we diveinto the stories behind the
faces you know and love at KatorMetzpa.
Today we're sitting down withsomeone whose journey within
Kator has been anything butlinear, but in the best way
possible.
Maddie has worn many hats here.
She's been in the front lineswelcoming clients, supported
teams behind the scenes, andshe's playing a key role in
(00:36):
shaping the client experience.
And then in true Maddie fashion,she took a brave step forward to
her future by starting nursingschool, only to find her way
right back home at Couture.
In this episode, we are talkingabout her evolution through her
roles that she's stepped into,what she's learned along the
way, what pulled her back to thebrand after taking some time to
chase new goals.
(00:56):
We'll explore her journey thathas shaped the provider that
she's becoming and how her timeaway has given her a new
perspective and what she'sexcited about as she steps into
this new chapter with us.
Welcome, Maddie.
SPEAKER_00 (01:09):
Hi.
SPEAKER_01 (01:10):
Thanks for joining me.
SPEAKER_00 (01:11):
Thanks for having me.
SPEAKER_01 (01:12):
I knew you'd be perfect for this.
I'm like, Maddie's gonna begreat.
I need we need to have anepisode with her.
SPEAKER_00 (01:17):
She's gonna be so fun.
I'm excited.
SPEAKER_01 (01:20):
As soon as I asked, as soon as I asked, I was like,
um, hey Maddie, you wanna do uhyou wanna do a podcast?
Like, yes.
Please.
I was so excited.
All right, so for any listenerswho may not know you, can you
introduce yourself and sharewhat your current role is as a
C3 at Couture?
SPEAKER_00 (01:40):
Um my current role is a C3.
Um, I had to start from thestart from the bottom again,
doing my back to the basics,rooming people, which is nice.
I actually really enjoy thatpart, so I get to be face to
face with people.
So, I mean, like you said, I'min nursing school, so I kind of
have to be able to talk topeople and be one-on-one.
(02:00):
So, I mean, it's giving me moreexperience.
I'm getting it back.
It's a fun time.
SPEAKER_01 (02:06):
So we'll take it back to the beginning.
So for the first time, how didyou first hear about Kutor Med
Spa and what originally drew youto apply?
Wait, I'll stop.
We'll go back real quick.
When did you first start atCouture?
SPEAKER_00 (02:17):
Oh, I started at Couture end of 2020.
SPEAKER_01 (02:23):
Okay, yeah, 2020.
I knew it had been a while, butI was like, wait, how long was
it?
Okay.
SPEAKER_00 (02:29):
Ooh.
SPEAKER_01 (02:29):
So 2020.
So back in 2020, it's been aminute.
Oh, so how did you hear aboutCouture?
SPEAKER_00 (02:35):
Um, it's actually funny.
I went through a breakup and Iquit my job, and I was like,
wow, I don't feel really good.
So I need to find somethingthat's gonna make me feel good
about myself.
So I started applying at likerandom places, and I saw Medspa
and I was like, that sounds fun.
I could do that, and I'msurrounded by things that will
make me feel pretty.
(02:56):
I'm gonna do that.
So I applied and then I got it.
It was so fun.
SPEAKER_01 (03:00):
Which location did you start at?
SPEAKER_00 (03:01):
Winter Park.
SPEAKER_01 (03:02):
Okay.
SPEAKER_00 (03:02):
Winter Park.
Yeah.
Ooh, home base.
SPEAKER_01 (03:06):
And then, so what was your very first position
when you started at Couture?
SPEAKER_00 (03:11):
A C3.
SPEAKER_01 (03:12):
Perfect.
So C3 at Winter Park, what wasthat like?
What was that like going intobecause you weren't in
aesthetics before?
SPEAKER_00 (03:18):
No, I was a construction worker.
SPEAKER_01 (03:20):
Oh, okay.
SPEAKER_00 (03:20):
Yeah, so I was like, it was not the same at all.
It was crazy.
And before that, I worked withkids.
So jumping into this field, Iwas like, okay, this is fun.
I mean, I love skincare, I likewashing my face and stuff.
But lasers was a whole new ballgame for me.
Botox and fillers, like I sawthat in movies and TV shows, but
(03:41):
never in real life.
So I was like, what goes on?
Like, this is like a real thing.
This is people's regular likeroutines.
So jumping into it was sointeresting, but it was so fun.
So fun.
I remember my first time, Diane,like my second week, Diane was
like, You're getting Botox rightnow.
I was like, ooh, okay.
I'm scared of meetles, but yes,like frees me up.
(04:04):
So it was fun.
It was fast paced over in WinterPark.
I wasn't used to like the I'mused to being in the heat, like
walking around.
So that was it was interestingto get used to.
It was fun though.
SPEAKER_01 (04:16):
What was one of your favorite things to like learn
about?
SPEAKER_00 (04:19):
Honestly, how the lasers worked.
Okay.
Like being able to explain topeople how they work because I
was understanding it myself.
I was like, this is sointeresting.
So, like that was reallyimportant for me because I was
like, I'm if I like what I'mdoing and I know what I'm
talking about, it's gonna makeme like it more.
So, me being able to explainthat to people, like it was just
(04:41):
so fun.
Like, it was easy to pick upbecause I actually liked what I
was doing.
SPEAKER_01 (04:46):
What were some challenges that you had when you
first started working?
SPEAKER_00 (04:50):
It was consultations, learning, like
having your your script down tomake sure that you're giving
them all accurate informationwhile also trying to like focus
on your like client and whatthey're looking for, and not
just like going through themotions of give like giving a
script.
Um, knowing what the lasers andstuff do, I feel like that was
easy for me because I'm goodwith like information, but it
(05:12):
was more of like connecting withpeople and seeing like what's
gonna help them feel better, andthat was like a little bit
harder for me because I didn'treally have to interact with
people before that, and I beforethat it was kids, so I was like,
adults are kind of hard, but itwas it was a learning
experience.
That's what made me realize Iwanted to do nursing.
SPEAKER_01 (05:29):
Oh, okay.
So before you came into this,you had no like desire for
nursing.
SPEAKER_00 (05:33):
No, I wanted to be a vet doctor, physical therapist,
I don't even know.
Everything, everything that youwant to be as a kid.
SPEAKER_01 (05:42):
Trying to figure out how to be an adult.
SPEAKER_00 (05:43):
Literally, I'm like uh something, something with a
job.
SPEAKER_01 (05:47):
So you've held a couple different roles at
Couture.
So take us through that journey.
What were your differentprogressions?
What different locations?
What is your until you willwe'll stop it at before you left
to go to nursing school?
Okay.
What was that journey throughCouture with you?
SPEAKER_00 (06:02):
Well, I started as a C3 in Winter Park, and about a
little under 90 days in, I gotpromoted to assistant manager.
No, I got promoted to lead forOvito, and that was fun because
I was like, okay, we're gonnaswitch it up, we're gonna go to
Ovito.
It was a little differentbecause it was a it was a slower
location from Winter Park, andit was a lot bigger, so I was
(06:23):
lost.
A lot of yeah, I was like, it'sa whole different ballgame here.
And then a week later, I was theassistant manager of Ovito, and
I was there for about a year, Ithink a year, and then I came to
O'Koe to be the manager, andthat was a party.
SPEAKER_01 (06:41):
So Maddie was my manager over in O'Coe, and we
had the best time.
SPEAKER_00 (06:46):
I miss it.
SPEAKER_01 (06:48):
It was so good.
How would you describe beingmanager in O'Coe?
What's it like over there?
O'Koey's a beast.
SPEAKER_00 (06:54):
It's so O'Koe is a beast.
That that is emphasis on beast.
I going from Winter Park, likeit was fast, but because the
location was so small, it wasn'tfast.
So, like 30 appointments wasfast to me, learning.
Then going to Ovito, I was like,30 appointments is nothing.
Like, this is slow, like I canget things done, like whatever.
(07:18):
So I feel like I was able tolike build my momentum there.
Then I went to Okoe and I waslike, woo, 60, 70 appointments.
All right, let's get it done,let's get it going.
And I feel like I thrive inchaos.
So I loved it.
I feel like I was better in Okoethan I was in the other two
locations.
Like, don't get me wrong, I feellike I did good in the other
locations, but being in such afast pace, like crazy, always
(07:42):
changing, differentpersonalities, like between
workers as well as like people,like just clients coming in, it
was crazy, but it was the bestexperience I've ever had.
It was so fun.
SPEAKER_01 (07:55):
Yeah, you always brought the energy with you,
which was so good because weneeded that.
Because when you do have thatmany appointments on your
schedule for the day, you needsomething to keep you excited
and going.
And you were always so good withenticing the girls, giving them
goals for the day, giving themlike so it was it was really
good to watch you in thatposition as well.
(08:17):
Um, what did you enjoy mostabout being in management?
SPEAKER_00 (08:21):
Honestly, it was just seeing the different
aspects of it.
Cause like when you start out ata job, like you don't even
realize what all goes into it.
So you're kind of just like thatperson that's like, oh, like
complaining about their manager,like, oh, they don't listen,
like they're too busy to helpme, whatever.
And then you start to likeslowly climb and you get to
management, and you're like,wow, this really is a lot, but
like, how can I manage the jobas well as like the employees as
(08:46):
well as the patient?
Like all of the things trying tofind a way to make it like work
together was so funny.
It was kind of like a puzzle.
Like, how can I keep the moralehigh while the chances for
burnout are high because it's sobusy, and like there are moments
where like somebody calls outand you're a little short staff,
so like different things likethat.
(09:07):
It was kind of just like makingmy brain work a little harder,
which was just a good time.
Like, I feel like morale is whatgot us through every day.
Like, honestly, it was great, itwas so fun.
Uh, and management was it was sofun.
I was like, oh, I'm a boss, I'mout here running stuff.
Like, it was just cool.
It was cool to say.
SPEAKER_01 (09:27):
So you took a short break.
I did.
I'm gator.
Um, because you got acceptedinto nursing school.
I did.
Congratulations.
I was so excited for you.
I remember you being in Okoe andyou were doing what were you
doing?
Like the test to get intonursing school.
Yeah.
She was studying all the time.
What is what test is it?
The T's.
The T's.
She was studying all the time,working her butt off to get into
(09:49):
that, and you got accepted.
So congratulations.
So you took a little break fromCouture.
Um, what's nursing school beenlike for you?
SPEAKER_00 (09:56):
Nursing school is I don't even know where, like,
it's it's rough.
Like, I feel like all of thenurses that I've worked with,
they've told me, like, oh, likeyou're gonna love it, like it'll
be done like that.
And I agree.
I feel like I'm already halfwaythrough and it has been going by
so fast.
But what they don't tell you isthe amount of times you'll cry.
(10:21):
I'm like, actually, I cry allthe time.
I'm like, this is awful.
Like, it's such a goodexperience.
I love the clinicals.
I love actually getting the likehands-on experience, but I was
never like a school like nerdynerd, love to study.
So that has been such a big liketurning point for me.
(10:43):
Like, I had to I had to figureout how to study in quick, but
it's been whooping my butt, butit's the most rewarding thing I
could have done for sure.
SPEAKER_01 (10:50):
What are some tools you've learned for studying?
What's helped you?
SPEAKER_00 (10:54):
Ooh, um, procrastination is not key.
And that's like my middle name.
So not procrastinating, writingdown notes, listening to videos,
figuring out my way of learningbecause I learn a little bit
differently.
Like, I learned I can't study onmy own because I can't focus.
Um, I also learned that I can'treally like listen to stuff
(11:15):
because I lose focus fast.
So for me, it's like talking tosomebody.
My sister's also in nursingschool, so me and her have been
studying together, and like Ican understand stuff a certain
way, but I understand it betterhearing other people's way of
learning it.
So learning it that way, I'mlike, oh, okay, so that makes
sense.
I can take that from you.
Finding mnemonics to help meremember stuff, that's helped me
(11:37):
a lot.
SPEAKER_01 (11:38):
So, in your original goal going into nursing, are you
wanting to go into aesthetics,or was that not the end goal?
SPEAKER_00 (11:47):
Originally it wasn't.
I didn't want to do aestheticsat all.
I was like, I love theaesthetics part that I'm in
right now, but I was only inmanagement, so I was like, I
don't really understand it.
Um and I was dead set on I'mgonna do oncology.
Then I switched to ER, and Istill think that for a little
bit I do want to do ER, but Ithink my end goal is to do nurse
(12:08):
practitioner to become anaesthetic nurse.
I feel like that one, it's a lotless sad, and two, it's just
something that I could wake upand feel good about every day.
Like I don't have to worryabout, like, oh my gosh, like,
is my patient gonna die today?
Like, am I have to work do Ihave to worry about this?
Like, it's more of oh, I canwake up and make somebody feel
good about themselves today.
I would, I would totally do that100%.
SPEAKER_01 (12:29):
Is there any other career path that you've kind of
learned about in nursing schoolthat you didn't really realize
that you thought might beinterested in?
SPEAKER_00 (12:38):
Like orthopedics or something like that so my first
clinical was a um orthopedictrauma unit.
So blown off hands, brokenbones, craziness, and I was
like, this is fun.
Like I kind of like the like Isaid, I like thrive in chaos.
So I'm like, I like the likemoving parts, it's always like
(12:59):
you're up and at him like movingaround.
Um, but then I was like, I don'tknow, because like can my
stomach handle all of that?
Like, I don't know.
But then I learned about CRNA,and that was a route that I've
been like kind of decidingbetween that and NP.
The only reason why I'm kind ofsticking to NP right now is
because CRNA is you're kind oflocked into what you're doing.
SPEAKER_01 (13:21):
So what is CRNA?
SPEAKER_00 (13:23):
So it's certified nurse, registered nurse, um,
anesthesiist.
Oh, okay.
So I would just be doinganesthesia for people.
SPEAKER_01 (13:31):
Okay.
SPEAKER_00 (13:31):
So it's a very well-paying job, it looks really
interesting.
It's the schooling is intense.
Um but you're not really able todo much with that.
Like you're kind of locked intowhatever you sign up for.
Whereas nurse work dictionary, Ican I can be in the trauma unit
if I wanted to do that, and thenswitch to oncology and then
switch to aesthetics.
So I feel like there's moremovement for me there, more ways
(13:56):
to grow.
SPEAKER_01 (13:57):
So you said you're about halfway through nursing
school now?
I am.
SPEAKER_00 (14:00):
Okay.
SPEAKER_01 (14:03):
Do you think you'll jump right into trying to go to
MP or you want to try and work alittle bit first?
I'm gonna jump right into it.
SPEAKER_00 (14:09):
Yeah, I'm gonna go right now.
I'm just going for my um AA,well, my associates, and then
I'm jumping right into BSN andthen right into MP.
SPEAKER_01 (14:17):
Nice.
SPEAKER_00 (14:18):
Nice.
SPEAKER_01 (14:20):
All right, so what ultimately brought you back to
guitar?
SPEAKER_00 (14:24):
I missed it.
I missed it.
I was working at the hospitalwhile in nursing school, and I
liked it, but I wasn't reallydoing much.
I was just a medical assistantthere.
Um and then I wanted to focus onnursing school, and then I was
like, I don't feel good aboutmyself.
Like nursing school, it reallydoes put you through a lot of
(14:45):
different emergen emotions, andlike it can mess with you
mentally a little bit.
So I was like, I need to gosomewhere.
Somewhere I need a job, I needto make money, and I need to go
somewhere where I just feelgood.
And I knew starting at adifferent job was gonna be rough
just because I'm like, I can'treally learn something right now
while I'm still trying to learnschool, like it's just not gonna
work for me.
(15:05):
And like hours, it's kind ofhard to find places that are
like willing to work with you.
And I was like, let me just gohome.
Let me go home, let me go backto where I was.
I was happy there, like I feelgood here.
It just made me feel like myselfagain.
I was like, I just needsomething that's gonna pick up
my mood when I'm feeling messedup in school.
(15:27):
So I came home.
SPEAKER_01 (15:29):
Well, I love it.
I'm glad you're home.
SPEAKER_00 (15:30):
I missed it.
I missed it.
I needed to.
SPEAKER_01 (15:34):
So, what's it like working and going to nursing
school?
Because I know a lot of peoplesay you can't work during
nursing school.
So, how's that been for you?
SPEAKER_00 (15:44):
So, luckily, I'm in the evening weekend program, so
my classes are mainly at nightand on the weekends.
So working for me, it wasn'thard when I was working at the
hospital.
It was rough because I wasworking all day, going to school
at night, going home, studyingall night, waking up doing the
same thing every single day.
So I was exhausted.
(16:06):
The burnout was so real, and Iwas like, I'm not happy doing
what I'm doing, so it made itworse.
But now I'm like, I'm here, andI'm like, oh, this is not
something that I've I feel likeif you feel stressed at your
job, you're gonna feel it worsein school.
And I don't feel stressed here,so I'm like, I feel like my work
life balance will be a littlebit better because I'm not like
(16:26):
taking home everything when Ileave here, if that makes sense.
Like I can just do my job, be acouture, go go to school, go
home, and be at peace.
SPEAKER_01 (16:38):
Do you feel like you've learned any skills or
strengths in nursing school thatyou can now bring back to a
couture?
SPEAKER_00 (16:45):
Oh yeah.
I mean, I feel like I wasalready decent with
communication, but I feel likenow it's more well, it was
patient-centered care before,but when you go into management
at Couture, like you get lost indoing so many different things
that like you still have thatclient care to you, but you're
not as active in it becauseyou're not really like rooming
(17:07):
people or being with people.
So bringing it back to like yourpatient like centered care or
client-centered care was such abig thing for me that I'm like,
oh restarting as a C3, I get tolike incorporate that, and then
I'm like, but I can see how youcan incorporate this as
management too.
So if that were to ever happenagain for me, like I'd be like,
(17:29):
oh okay.
So you just gotta focus on yourpeople because that's that's how
they come back, that's how theyremember you.
Yeah, I feel like it definitelyhelped me more with my people
skills.
SPEAKER_01 (17:41):
How would you describe the culture at Kator?
SPEAKER_00 (17:45):
Fun.
A fun time.
Fun time.
I'm now on the Lake Marylocation, um, which is very
different from the other threelocations that I've worked at.
SPEAKER_01 (17:53):
I mean, I've also worked in Kasimi, so wait, so
this is your first time workingat Lake Mary?
First time working at Lake Mary.
I didn't really put thattogether.
I'm like, oh wait, this is yourfirst time working at that
location.
SPEAKER_00 (18:02):
Oh yeah, I've worked at them all.
Um, so the environment there,it's very, it's very different
from what I'm used to, but it'sit's actually really nice.
Like it's very comfortable, it'svery calm, and jumping back into
it, I feel like it was a reallygood location for me to restart
at.
So I feel like as a team, ourteam is great.
(18:22):
Our team is great, Carolise isawesome, Cass is awesome.
Shout out to my sis.
SPEAKER_01 (18:28):
Um, a little bias there.
SPEAKER_00 (18:29):
Right, like a little bias, but she's great.
She is great.
She loves Cass.
Um, but honestly, like the wholefeel of couture, it's it
literally is like coming home.
Like it's a family.
That's just how it feels.
Just a big family.
SPEAKER_01 (18:44):
Do you have any favorite couture moments?
Anything that really you love towork in.
SPEAKER_00 (18:49):
Our Easter egg hunt.
Oh, that was my favorite.
That was so good.
Ugh, I loved our Easter egghunt.
That was one of my likehighlight moments for sure.
SPEAKER_01 (19:00):
So I'll tell the story.
So for Easter, I come into workand there's a sign on the door.
I don't remember what it said,but there was a sign on the door
that said something about goinginto the break room.
Oh, yeah.
That's what it was.
We had to follow carrots.
And this girl through the wholespa put carrots around and you
(19:20):
had to find our baskets.
They were all in the kitchen,right?
They're all in the kitchen, andshe made Easter baskets for
every single one of us, and thenshe hid Easter eggs all around
the spa.
Everywhere.
Everywhere.
Around the spa for like twoweeks.
Yeah, we did not find them allright off the bat.
And we all stood in that roomand then we all said go.
(19:42):
And we all went and we found ourlittle Easter eggs, and they
were all over the place, andthey had all little goodies
inside of them.
And it was just the sweetest,most fun thing.
Like so fun.
It's just one of those thingsthat, like you said, it makes
Kotura feel like you're home,like it's family.
Like we're doing an Easter egghunt together.
And it was in the morning beforewe started and it was cute.
(20:03):
And then she even made my cutelittle nephew Easter basket.
And made for all the everyonewho had kids and stuff, she made
little Easter baskets for.
So that was a great moment.
That was so much fun.
SPEAKER_00 (20:14):
That was one of my favorite moments seeing like
well, one, it was Monday.
So it was like a rough day.
Let's just start off good.
And two, I was like, seeing abunch of adults being able to
like travel back in time andjust be a kid and do an Easter
egg hunt was amazing.
So fun.
Uh I I tried doing it again atmy new job and it didn't land
the same.
(20:34):
And I was like, let me go home.
Bring it back.
SPEAKER_01 (20:37):
We'll always do an Easter egg hunt.
SPEAKER_00 (20:39):
I was like, yeah, this isn't this didn't land the
same way.
SPEAKER_01 (20:42):
So sad.
One thing I always tell umanyone about, especially like
other managers when we'retalking about ways to get the
girls involved and you knowdifferent things.
One thing that I always rememberthat you used to do was Maddie
and I were on our game when itcame to selling skincare.
And we wanted all the girls tobe on top of it too.
SPEAKER_00 (21:03):
Yeah.
SPEAKER_01 (21:03):
And so she put little like dollar amounts
because we have Katour Cash.
So anyone who doesn't know KotorCash is, you know, they can earn
a certain amount of like money,Kutor Cash that they can use on
like services and stuff in thespa for the girls that work
there.
And when you hid the littlemoney things underneath the um
products, and then we'd askquestions, and the girls would
(21:23):
have to run to the right productfor like their answer, and
whoever got there first, they'dwin money.
And it was just those fun thingsthat wheel, yeah.
We had a wheel, they would spinand they could win prizes
answering questions.
So it it was it's really goodhaving that culture where we can
make learning and training andhaving a crazy busy day really
(21:48):
fun.
SPEAKER_00 (21:49):
Yeah.
SPEAKER_01 (21:50):
And you were always really good at that.
So I always loved that.
And you know, I think thatculture does translate to all of
the locations.
I think each location has theirlittle, you know, knack of what
they do for training and forkeeping the girls excited and
into it, and that's always beenreally fun.
So those are those little thingsthat do set us apart from you
(22:12):
know traditional jobs where youjust come in and do your job and
you have co-workers and you gohome.
For sure.
Um, we do make it a family andit is so much fun.
SPEAKER_00 (22:20):
Oh, it really does.
Being able to have a good timeat work is ideal key.
SPEAKER_01 (22:26):
Yeah.
SPEAKER_00 (22:26):
Key for happiness.
SPEAKER_01 (22:27):
Makes a crazy day.
Not so crazy.
SPEAKER_00 (22:30):
Absolutely.
SPEAKER_01 (22:31):
What advice would you give to anyone that is in
the beauty and aesthetics fieldwho feels uncertain or
overwhelmed or not sure of whattheir path might be?
SPEAKER_00 (22:41):
Honestly, you're gonna feel like that.
Like you're gonna feel uncertainor sure until you have that
moment where you're like, No, Ithink that I I want to do this.
Like it was little things hereand there.
Like I said, I was a teacherbefore, so I was like, I want to
work with kids.
Went to construction, came tocouture, and I was like, no,
being a nurse would be so fun.
(23:02):
Like, but it didn't happen likeas soon as I walked in the door
of couture.
Like, if you're uncertain oflike what you want to do or what
you want to be, you're you'regonna stay uncertain.
Like, nothing's gonna just likehappen for you, like just
because you're like, I reallywish I I really wish I knew what
I wanted to do.
It took like maybe I would say ayear.
Actually, no, I would say when Igot to Okoe, because I wasn't
(23:25):
going for well, I mean, I guessI was sort of going for nursing
school, but when I got to Okoe,that's when I was like, Yeah,
this is what I want to do.
I definitely want to do it.
Like, this is fun.
This is where I feel like Ithrive.
And it kind of just clicked forme one day.
But I I was so uncertain andunsure.
Like I was switching jobs leftand right, doing the most random
(23:46):
stuff until I found a placewhere I felt safe, which I feel
like me feeling so safe where Iwas is what made me be like,
okay, now I can take a breatherand I can figure out what it is
I want in life.
And I had my moment where I waslike, okay, that's it.
That's what we're gonna do.
Just take a deep breath, figureit out.
You'll figure it out slowly.
So it's not just gonna happenovernight for sure.
SPEAKER_01 (24:08):
For any team members who might be thinking about
moving roles or taking on newresponsibilities at Couture or
just anyone in general in life,what advice would you give them?
Do it, go for it, do it, go forit.
SPEAKER_00 (24:21):
Any position that opens up, go for it.
You're never gonna know unlessyou try it.
I was uncertain jumping fromWinter Park to Ovito, and I was
like, okay, and then moving upas fast as I did, I was like,
okay.
And then I went to Okoe and Iwas like, this is the best move
I've ever made.
Such a great move.
And I don't regret coming backand starting as a C3.
I know I'm like starting lower,but like I made my way up once,
(24:43):
I can do it again, and Iwouldn't have traded going for
every position.
I wouldn't do it, I wouldn't notdo it again.
If a position opened uptomorrow, I'd be like, Yep,
throw me a coach.
SPEAKER_01 (24:54):
Give it to me.
Right, I'm going back.
SPEAKER_00 (24:56):
Yeah, just do it.
Yeah, you gotta grow somehow.
You can't get stuck in one spotbecause then you never know when
another position's gonna openup.
You'd be stuck there for a yearor two.
SPEAKER_01 (25:07):
Well, I've loved watching your journey.
I've loved watching you grow.
I was so excited when you gotinto nursing school.
I was very happy for you.
Um, I watched you shed sometears for that.
So many.
But you're doing amazing, andI've loved watching your
journey.
So, all right, we're gonna endon a little, well, not that this
whole thing hasn't been fun, butwe're gonna end on a little fun.
(25:28):
We're gonna end on a little uhlittle rapid fire questions.
All right.
All right, what's your go-tocoffee order?
SPEAKER_00 (25:34):
I'm not much of a coffee drinker, I'm more of a
matcha girly.
Okay, so like the Starbucksbanana cream protein matcha.
If you haven't tried it, do it.
SPEAKER_01 (25:42):
All right, so get that later.
SPEAKER_00 (25:44):
10 out of 10.
SPEAKER_01 (25:45):
Morning person or night owl?
SPEAKER_00 (25:47):
Night.
I'm not a morning person.
SPEAKER_01 (25:50):
First thing you know, she's not.
First thing you do when you wakeup.
SPEAKER_00 (25:55):
Um, I go on TikTok for a little bit.
unknown (25:58):
I'm not gonna lie.
SPEAKER_00 (26:00):
A good 10 minutes.
SPEAKER_01 (26:01):
Gotta get that brain going first.
Right.
SPEAKER_00 (26:03):
I'm like, gotta learn something new.
SPEAKER_01 (26:05):
You did just say you're not a morning person, so
I'm not.
SPEAKER_00 (26:08):
I need like a good 10 to 15 minute time to like
wake up.
SPEAKER_01 (26:12):
I just lost all my questions.
SPEAKER_00 (26:15):
Um favorite smell.
It's like your favorite scent.
My favorite scent.
Is it like couture related orjust oh, just any.
Favorite scent.
I don't know, I'm a perfumegirl, so like I like, I really
like amber.
Okay.
The smell of amber is beautiful.
SPEAKER_01 (26:36):
Noted.
Um, dream vacation spot.
Thailand.
SPEAKER_00 (26:41):
I'm gonna go to Thailand so bad.
SPEAKER_01 (26:43):
Song that instantly puts you in a good mood.
SPEAKER_00 (26:47):
Well, it's almost Christmas time, so it's Mariah,
Carrie, my girl.
SPEAKER_01 (26:56):
We're gonna have to play that later.
SPEAKER_00 (26:57):
Grow up with Christmas.
SPEAKER_01 (26:59):
Favorite part of your job in one sentence.
SPEAKER_00 (27:02):
Favorite part of my job.
The people that I work with, forsure.
SPEAKER_01 (27:07):
Perfect.
Well, thank you so much forjoining me.
I knew it was gonna be fun, andit was.
Loved having you.
So excited to have you back atCouture.
I'm excited to watch you evolveand grow again at Couture and
through nursing school.
So thank you.
I've loved watching it.
So yeah.
SPEAKER_00 (27:26):
I'm excited to be here.
SPEAKER_01 (27:27):
Excited to have you back.
All right.
Well, thank you guys so much forlistening.
Don't forget to like andsubscribe.
Um, share this episode with anyof your friends or family,
anyone you think would be um,you know, anyone who's wanting
to get into nursing school,listen to Maddie's journey.
Do it.
It's been good.
Do it, go for it.
Dream.
SPEAKER_00 (27:44):
Go to couture.
SPEAKER_01 (27:46):
So you can find us on all of our social media
channels.
We're on uh Instagram, Facebook,YouTube, anywhere you can find
podcasts.
So don't forget to like andsubscribe.
And you can find us atcouturemedspa.com.
Thank you so much for listening,and uh, we'll see you next time.
Bye.
Welcome back to another episode of Kutor
Conversations, where we diveinto the stories behind the
faces you know and love at KatorMetzpa.
Today we're sitting down withsomeone whose journey within
Kator has been anything butlinear, but in the best way
possible.
Maddie has worn many hats here.
She's been in the front lineswelcoming clients, supported
teams behind the scenes, andshe's playing a key role in
(00:36):
shaping the client experience.
And then in true Maddie fashion,she took a brave step forward to
her future by starting nursingschool, only to find her way
right back home at Couture.
In this episode, we are talkingabout her evolution through her
roles that she's stepped into,what she's learned along the
way, what pulled her back to thebrand after taking some time to
chase new goals.
(00:56):
We'll explore her journey thathas shaped the provider that
she's becoming and how her timeaway has given her a new
perspective and what she'sexcited about as she steps into
this new chapter with us.
Welcome, Maddie.
SPEAKER_00 (01:09):
Hi.
SPEAKER_01 (01:10):
Thanks for joining me.
SPEAKER_00 (01:11):
Thanks for having me.
SPEAKER_01 (01:12):
I knew you'd be perfect for this.
I'm like, Maddie's gonna begreat.
I need we need to have anepisode with her.
SPEAKER_00 (01:17):
She's gonna be so fun.
I'm excited.
SPEAKER_01 (01:20):
As soon as I asked, as soon as I asked, I was like,
um, hey Maddie, you wanna do uhyou wanna do a podcast?
Like, yes.
Please.
I was so excited.
All right, so for any listenerswho may not know you, can you
introduce yourself and sharewhat your current role is as a
C3 at Couture?
SPEAKER_00 (01:40):
Um my current role is a C3.
Um, I had to start from thestart from the bottom again,
doing my back to the basics,rooming people, which is nice.
I actually really enjoy thatpart, so I get to be face to
face with people.
So, I mean, like you said, I'min nursing school, so I kind of
have to be able to talk topeople and be one-on-one.
(02:00):
So, I mean, it's giving me moreexperience.
I'm getting it back.
It's a fun time.
SPEAKER_01 (02:06):
So we'll take it back to the beginning.
So for the first time, how didyou first hear about Kutor Med
Spa and what originally drew youto apply?
Wait, I'll stop.
We'll go back real quick.
When did you first start atCouture?
SPEAKER_00 (02:17):
Oh, I started at Couture end of 2020.
SPEAKER_01 (02:23):
Okay, yeah, 2020.
I knew it had been a while, butI was like, wait, how long was
it?
Okay.
SPEAKER_00 (02:29):
Ooh.
SPEAKER_01 (02:29):
So 2020.
So back in 2020, it's been aminute.
Oh, so how did you hear aboutCouture?
SPEAKER_00 (02:35):
Um, it's actually funny.
I went through a breakup and Iquit my job, and I was like,
wow, I don't feel really good.
So I need to find somethingthat's gonna make me feel good
about myself.
So I started applying at likerandom places, and I saw Medspa
and I was like, that sounds fun.
I could do that, and I'msurrounded by things that will
make me feel pretty.
(02:56):
I'm gonna do that.
So I applied and then I got it.
It was so fun.
SPEAKER_01 (03:00):
Which location did you start at?
SPEAKER_00 (03:01):
Winter Park.
SPEAKER_01 (03:02):
Okay.
SPEAKER_00 (03:02):
Winter Park.
Yeah.
Ooh, home base.
SPEAKER_01 (03:06):
And then, so what was your very first position
when you started at Couture?
SPEAKER_00 (03:11):
A C3.
SPEAKER_01 (03:12):
Perfect.
So C3 at Winter Park, what wasthat like?
What was that like going intobecause you weren't in
aesthetics before?
SPEAKER_00 (03:18):
No, I was a construction worker.
SPEAKER_01 (03:20):
Oh, okay.
SPEAKER_00 (03:20):
Yeah, so I was like, it was not the same at all.
It was crazy.
And before that, I worked withkids.
So jumping into this field, Iwas like, okay, this is fun.
I mean, I love skincare, I likewashing my face and stuff.
But lasers was a whole new ballgame for me.
Botox and fillers, like I sawthat in movies and TV shows, but
(03:41):
never in real life.
So I was like, what goes on?
Like, this is like a real thing.
This is people's regular likeroutines.
So jumping into it was sointeresting, but it was so fun.
So fun.
I remember my first time, Diane,like my second week, Diane was
like, You're getting Botox rightnow.
I was like, ooh, okay.
I'm scared of meetles, but yes,like frees me up.
(04:04):
So it was fun.
It was fast paced over in WinterPark.
I wasn't used to like the I'mused to being in the heat, like
walking around.
So that was it was interestingto get used to.
It was fun though.
SPEAKER_01 (04:16):
What was one of your favorite things to like learn
about?
SPEAKER_00 (04:19):
Honestly, how the lasers worked.
Okay.
Like being able to explain topeople how they work because I
was understanding it myself.
I was like, this is sointeresting.
So, like that was reallyimportant for me because I was
like, I'm if I like what I'mdoing and I know what I'm
talking about, it's gonna makeme like it more.
So, me being able to explainthat to people, like it was just
(04:41):
so fun.
Like, it was easy to pick upbecause I actually liked what I
was doing.
SPEAKER_01 (04:46):
What were some challenges that you had when you
first started working?
SPEAKER_00 (04:50):
It was consultations, learning, like
having your your script down tomake sure that you're giving
them all accurate informationwhile also trying to like focus
on your like client and whatthey're looking for, and not
just like going through themotions of give like giving a
script.
Um, knowing what the lasers andstuff do, I feel like that was
easy for me because I'm goodwith like information, but it
(05:12):
was more of like connecting withpeople and seeing like what's
gonna help them feel better, andthat was like a little bit
harder for me because I didn'treally have to interact with
people before that, and I beforethat it was kids, so I was like,
adults are kind of hard, but itwas it was a learning
experience.
That's what made me realize Iwanted to do nursing.
SPEAKER_01 (05:29):
Oh, okay.
So before you came into this,you had no like desire for
nursing.
SPEAKER_00 (05:33):
No, I wanted to be a vet doctor, physical therapist,
I don't even know.
Everything, everything that youwant to be as a kid.
SPEAKER_01 (05:42):
Trying to figure out how to be an adult.
SPEAKER_00 (05:43):
Literally, I'm like uh something, something with a
job.
SPEAKER_01 (05:47):
So you've held a couple different roles at
Couture.
So take us through that journey.
What were your differentprogressions?
What different locations?
What is your until you willwe'll stop it at before you left
to go to nursing school?
Okay.
What was that journey throughCouture with you?
SPEAKER_00 (06:02):
Well, I started as a C3 in Winter Park, and about a
little under 90 days in, I gotpromoted to assistant manager.
No, I got promoted to lead forOvito, and that was fun because
I was like, okay, we're gonnaswitch it up, we're gonna go to
Ovito.
It was a little differentbecause it was a it was a slower
location from Winter Park, andit was a lot bigger, so I was
(06:23):
lost.
A lot of yeah, I was like, it'sa whole different ballgame here.
And then a week later, I was theassistant manager of Ovito, and
I was there for about a year, Ithink a year, and then I came to
O'Koe to be the manager, andthat was a party.
SPEAKER_01 (06:41):
So Maddie was my manager over in O'Coe, and we
had the best time.
SPEAKER_00 (06:46):
I miss it.
SPEAKER_01 (06:48):
It was so good.
How would you describe beingmanager in O'Coe?
What's it like over there?
O'Koey's a beast.
SPEAKER_00 (06:54):
It's so O'Koe is a beast.
That that is emphasis on beast.
I going from Winter Park, likeit was fast, but because the
location was so small, it wasn'tfast.
So, like 30 appointments wasfast to me, learning.
Then going to Ovito, I was like,30 appointments is nothing.
Like, this is slow, like I canget things done, like whatever.
(07:18):
So I feel like I was able tolike build my momentum there.
Then I went to Okoe and I waslike, woo, 60, 70 appointments.
All right, let's get it done,let's get it going.
And I feel like I thrive inchaos.
So I loved it.
I feel like I was better in Okoethan I was in the other two
locations.
Like, don't get me wrong, I feellike I did good in the other
locations, but being in such afast pace, like crazy, always
(07:42):
changing, differentpersonalities, like between
workers as well as like people,like just clients coming in, it
was crazy, but it was the bestexperience I've ever had.
It was so fun.
SPEAKER_01 (07:55):
Yeah, you always brought the energy with you,
which was so good because weneeded that.
Because when you do have thatmany appointments on your
schedule for the day, you needsomething to keep you excited
and going.
And you were always so good withenticing the girls, giving them
goals for the day, giving themlike so it was it was really
good to watch you in thatposition as well.
(08:17):
Um, what did you enjoy mostabout being in management?
SPEAKER_00 (08:21):
Honestly, it was just seeing the different
aspects of it.
Cause like when you start out ata job, like you don't even
realize what all goes into it.
So you're kind of just like thatperson that's like, oh, like
complaining about their manager,like, oh, they don't listen,
like they're too busy to helpme, whatever.
And then you start to likeslowly climb and you get to
management, and you're like,wow, this really is a lot, but
like, how can I manage the jobas well as like the employees as
(08:46):
well as the patient?
Like all of the things trying tofind a way to make it like work
together was so funny.
It was kind of like a puzzle.
Like, how can I keep the moralehigh while the chances for
burnout are high because it's sobusy, and like there are moments
where like somebody calls outand you're a little short staff,
so like different things likethat.
(09:07):
It was kind of just like makingmy brain work a little harder,
which was just a good time.
Like, I feel like morale is whatgot us through every day.
Like, honestly, it was great, itwas so fun.
Uh, and management was it was sofun.
I was like, oh, I'm a boss, I'mout here running stuff.
Like, it was just cool.
It was cool to say.
SPEAKER_01 (09:27):
So you took a short break.
I did.
I'm gator.
Um, because you got acceptedinto nursing school.
I did.
Congratulations.
I was so excited for you.
I remember you being in Okoe andyou were doing what were you
doing?
Like the test to get intonursing school.
Yeah.
She was studying all the time.
What is what test is it?
The T's.
The T's.
She was studying all the time,working her butt off to get into
(09:49):
that, and you got accepted.
So congratulations.
So you took a little break fromCouture.
Um, what's nursing school beenlike for you?
SPEAKER_00 (09:56):
Nursing school is I don't even know where, like,
it's it's rough.
Like, I feel like all of thenurses that I've worked with,
they've told me, like, oh, likeyou're gonna love it, like it'll
be done like that.
And I agree.
I feel like I'm already halfwaythrough and it has been going by
so fast.
But what they don't tell you isthe amount of times you'll cry.
(10:21):
I'm like, actually, I cry allthe time.
I'm like, this is awful.
Like, it's such a goodexperience.
I love the clinicals.
I love actually getting the likehands-on experience, but I was
never like a school like nerdynerd, love to study.
So that has been such a big liketurning point for me.
(10:43):
Like, I had to I had to figureout how to study in quick, but
it's been whooping my butt, butit's the most rewarding thing I
could have done for sure.
SPEAKER_01 (10:50):
What are some tools you've learned for studying?
What's helped you?
SPEAKER_00 (10:54):
Ooh, um, procrastination is not key.
And that's like my middle name.
So not procrastinating, writingdown notes, listening to videos,
figuring out my way of learningbecause I learn a little bit
differently.
Like, I learned I can't study onmy own because I can't focus.
Um, I also learned that I can'treally like listen to stuff
(11:15):
because I lose focus fast.
So for me, it's like talking tosomebody.
My sister's also in nursingschool, so me and her have been
studying together, and like Ican understand stuff a certain
way, but I understand it betterhearing other people's way of
learning it.
So learning it that way, I'mlike, oh, okay, so that makes
sense.
I can take that from you.
Finding mnemonics to help meremember stuff, that's helped me
(11:37):
a lot.
SPEAKER_01 (11:38):
So, in your original goal going into nursing, are you
wanting to go into aesthetics,or was that not the end goal?
SPEAKER_00 (11:47):
Originally it wasn't.
I didn't want to do aestheticsat all.
I was like, I love theaesthetics part that I'm in
right now, but I was only inmanagement, so I was like, I
don't really understand it.
Um and I was dead set on I'mgonna do oncology.
Then I switched to ER, and Istill think that for a little
bit I do want to do ER, but Ithink my end goal is to do nurse
(12:08):
practitioner to become anaesthetic nurse.
I feel like that one, it's a lotless sad, and two, it's just
something that I could wake upand feel good about every day.
Like I don't have to worryabout, like, oh my gosh, like,
is my patient gonna die today?
Like, am I have to work do Ihave to worry about this?
Like, it's more of oh, I canwake up and make somebody feel
good about themselves today.
I would, I would totally do that100%.
SPEAKER_01 (12:29):
Is there any other career path that you've kind of
learned about in nursing schoolthat you didn't really realize
that you thought might beinterested in?
SPEAKER_00 (12:38):
Like orthopedics or something like that so my first
clinical was a um orthopedictrauma unit.
So blown off hands, brokenbones, craziness, and I was
like, this is fun.
Like I kind of like the like Isaid, I like thrive in chaos.
So I'm like, I like the likemoving parts, it's always like
(12:59):
you're up and at him like movingaround.
Um, but then I was like, I don'tknow, because like can my
stomach handle all of that?
Like, I don't know.
But then I learned about CRNA,and that was a route that I've
been like kind of decidingbetween that and NP.
The only reason why I'm kind ofsticking to NP right now is
because CRNA is you're kind oflocked into what you're doing.
SPEAKER_01 (13:21):
So what is CRNA?
SPEAKER_00 (13:23):
So it's certified nurse, registered nurse, um,
anesthesiist.
Oh, okay.
So I would just be doinganesthesia for people.
SPEAKER_01 (13:31):
Okay.
SPEAKER_00 (13:31):
So it's a very well-paying job, it looks really
interesting.
It's the schooling is intense.
Um but you're not really able todo much with that.
Like you're kind of locked intowhatever you sign up for.
Whereas nurse work dictionary, Ican I can be in the trauma unit
if I wanted to do that, and thenswitch to oncology and then
switch to aesthetics.
So I feel like there's moremovement for me there, more ways
(13:56):
to grow.
SPEAKER_01 (13:57):
So you said you're about halfway through nursing
school now?
I am.
SPEAKER_00 (14:00):
Okay.
SPEAKER_01 (14:03):
Do you think you'll jump right into trying to go to
MP or you want to try and work alittle bit first?
I'm gonna jump right into it.
SPEAKER_00 (14:09):
Yeah, I'm gonna go right now.
I'm just going for my um AA,well, my associates, and then
I'm jumping right into BSN andthen right into MP.
SPEAKER_01 (14:17):
Nice.
SPEAKER_00 (14:18):
Nice.
SPEAKER_01 (14:20):
All right, so what ultimately brought you back to
guitar?
SPEAKER_00 (14:24):
I missed it.
I missed it.
I was working at the hospitalwhile in nursing school, and I
liked it, but I wasn't reallydoing much.
I was just a medical assistantthere.
Um and then I wanted to focus onnursing school, and then I was
like, I don't feel good aboutmyself.
Like nursing school, it reallydoes put you through a lot of
(14:45):
different emergen emotions, andlike it can mess with you
mentally a little bit.
So I was like, I need to gosomewhere.
Somewhere I need a job, I needto make money, and I need to go
somewhere where I just feelgood.
And I knew starting at adifferent job was gonna be rough
just because I'm like, I can'treally learn something right now
while I'm still trying to learnschool, like it's just not gonna
work for me.
(15:05):
And like hours, it's kind ofhard to find places that are
like willing to work with you.
And I was like, let me just gohome.
Let me go home, let me go backto where I was.
I was happy there, like I feelgood here.
It just made me feel like myselfagain.
I was like, I just needsomething that's gonna pick up
my mood when I'm feeling messedup in school.
(15:27):
So I came home.
SPEAKER_01 (15:29):
Well, I love it.
I'm glad you're home.
SPEAKER_00 (15:30):
I missed it.
I missed it.
I needed to.
SPEAKER_01 (15:34):
So, what's it like working and going to nursing
school?
Because I know a lot of peoplesay you can't work during
nursing school.
So, how's that been for you?
SPEAKER_00 (15:44):
So, luckily, I'm in the evening weekend program, so
my classes are mainly at nightand on the weekends.
So working for me, it wasn'thard when I was working at the
hospital.
It was rough because I wasworking all day, going to school
at night, going home, studyingall night, waking up doing the
same thing every single day.
So I was exhausted.
(16:06):
The burnout was so real, and Iwas like, I'm not happy doing
what I'm doing, so it made itworse.
But now I'm like, I'm here, andI'm like, oh, this is not
something that I've I feel likeif you feel stressed at your
job, you're gonna feel it worsein school.
And I don't feel stressed here,so I'm like, I feel like my work
life balance will be a littlebit better because I'm not like
(16:26):
taking home everything when Ileave here, if that makes sense.
Like I can just do my job, be acouture, go go to school, go
home, and be at peace.
SPEAKER_01 (16:38):
Do you feel like you've learned any skills or
strengths in nursing school thatyou can now bring back to a
couture?
SPEAKER_00 (16:45):
Oh yeah.
I mean, I feel like I wasalready decent with
communication, but I feel likenow it's more well, it was
patient-centered care before,but when you go into management
at Couture, like you get lost indoing so many different things
that like you still have thatclient care to you, but you're
not as active in it becauseyou're not really like rooming
(17:07):
people or being with people.
So bringing it back to like yourpatient like centered care or
client-centered care was such abig thing for me that I'm like,
oh restarting as a C3, I get tolike incorporate that, and then
I'm like, but I can see how youcan incorporate this as
management too.
So if that were to ever happenagain for me, like I'd be like,
(17:29):
oh okay.
So you just gotta focus on yourpeople because that's that's how
they come back, that's how theyremember you.
Yeah, I feel like it definitelyhelped me more with my people
skills.
SPEAKER_01 (17:41):
How would you describe the culture at Kator?
SPEAKER_00 (17:45):
Fun.
A fun time.
Fun time.
I'm now on the Lake Marylocation, um, which is very
different from the other threelocations that I've worked at.
SPEAKER_01 (17:53):
I mean, I've also worked in Kasimi, so wait, so
this is your first time workingat Lake Mary?
First time working at Lake Mary.
I didn't really put thattogether.
I'm like, oh wait, this is yourfirst time working at that
location.
SPEAKER_00 (18:02):
Oh yeah, I've worked at them all.
Um, so the environment there,it's very, it's very different
from what I'm used to, but it'sit's actually really nice.
Like it's very comfortable, it'svery calm, and jumping back into
it, I feel like it was a reallygood location for me to restart
at.
So I feel like as a team, ourteam is great.
(18:22):
Our team is great, Carolise isawesome, Cass is awesome.
Shout out to my sis.
SPEAKER_01 (18:28):
Um, a little bias there.
SPEAKER_00 (18:29):
Right, like a little bias, but she's great.
She is great.
She loves Cass.
Um, but honestly, like the wholefeel of couture, it's it
literally is like coming home.
Like it's a family.
That's just how it feels.
Just a big family.
SPEAKER_01 (18:44):
Do you have any favorite couture moments?
Anything that really you love towork in.
SPEAKER_00 (18:49):
Our Easter egg hunt.
Oh, that was my favorite.
That was so good.
Ugh, I loved our Easter egghunt.
That was one of my likehighlight moments for sure.
SPEAKER_01 (19:00):
So I'll tell the story.
So for Easter, I come into workand there's a sign on the door.
I don't remember what it said,but there was a sign on the door
that said something about goinginto the break room.
Oh, yeah.
That's what it was.
We had to follow carrots.
And this girl through the wholespa put carrots around and you
(19:20):
had to find our baskets.
They were all in the kitchen,right?
They're all in the kitchen, andshe made Easter baskets for
every single one of us, and thenshe hid Easter eggs all around
the spa.
Everywhere.
Everywhere.
Around the spa for like twoweeks.
Yeah, we did not find them allright off the bat.
And we all stood in that roomand then we all said go.
(19:42):
And we all went and we found ourlittle Easter eggs, and they
were all over the place, andthey had all little goodies
inside of them.
And it was just the sweetest,most fun thing.
Like so fun.
It's just one of those thingsthat, like you said, it makes
Kotura feel like you're home,like it's family.
Like we're doing an Easter egghunt together.
And it was in the morning beforewe started and it was cute.
(20:03):
And then she even made my cutelittle nephew Easter basket.
And made for all the everyonewho had kids and stuff, she made
little Easter baskets for.
So that was a great moment.
That was so much fun.
SPEAKER_00 (20:14):
That was one of my favorite moments seeing like
well, one, it was Monday.
So it was like a rough day.
Let's just start off good.
And two, I was like, seeing abunch of adults being able to
like travel back in time andjust be a kid and do an Easter
egg hunt was amazing.
So fun.
Uh I I tried doing it again atmy new job and it didn't land
the same.
(20:34):
And I was like, let me go home.
Bring it back.
SPEAKER_01 (20:37):
We'll always do an Easter egg hunt.
SPEAKER_00 (20:39):
I was like, yeah, this isn't this didn't land the
same way.
SPEAKER_01 (20:42):
So sad.
One thing I always tell umanyone about, especially like
other managers when we'retalking about ways to get the
girls involved and you knowdifferent things.
One thing that I always rememberthat you used to do was Maddie
and I were on our game when itcame to selling skincare.
And we wanted all the girls tobe on top of it too.
SPEAKER_00 (21:03):
Yeah.
SPEAKER_01 (21:03):
And so she put little like dollar amounts
because we have Katour Cash.
So anyone who doesn't know KotorCash is, you know, they can earn
a certain amount of like money,Kutor Cash that they can use on
like services and stuff in thespa for the girls that work
there.
And when you hid the littlemoney things underneath the um
products, and then we'd askquestions, and the girls would
(21:23):
have to run to the right productfor like their answer, and
whoever got there first, they'dwin money.
And it was just those fun thingsthat wheel, yeah.
We had a wheel, they would spinand they could win prizes
answering questions.
So it it was it's really goodhaving that culture where we can
make learning and training andhaving a crazy busy day really
(21:48):
fun.
SPEAKER_00 (21:49):
Yeah.
SPEAKER_01 (21:50):
And you were always really good at that.
So I always loved that.
And you know, I think thatculture does translate to all of
the locations.
I think each location has theirlittle, you know, knack of what
they do for training and forkeeping the girls excited and
into it, and that's always beenreally fun.
So those are those little thingsthat do set us apart from you
(22:12):
know traditional jobs where youjust come in and do your job and
you have co-workers and you gohome.
For sure.
Um, we do make it a family andit is so much fun.
SPEAKER_00 (22:20):
Oh, it really does.
Being able to have a good timeat work is ideal key.
SPEAKER_01 (22:26):
Yeah.
SPEAKER_00 (22:26):
Key for happiness.
SPEAKER_01 (22:27):
Makes a crazy day.
Not so crazy.
SPEAKER_00 (22:30):
Absolutely.
SPEAKER_01 (22:31):
What advice would you give to anyone that is in
the beauty and aesthetics fieldwho feels uncertain or
overwhelmed or not sure of whattheir path might be?
SPEAKER_00 (22:41):
Honestly, you're gonna feel like that.
Like you're gonna feel uncertainor sure until you have that
moment where you're like, No, Ithink that I I want to do this.
Like it was little things hereand there.
Like I said, I was a teacherbefore, so I was like, I want to
work with kids.
Went to construction, came tocouture, and I was like, no,
being a nurse would be so fun.
(23:02):
Like, but it didn't happen likeas soon as I walked in the door
of couture.
Like, if you're uncertain oflike what you want to do or what
you want to be, you're you'regonna stay uncertain.
Like, nothing's gonna just likehappen for you, like just
because you're like, I reallywish I I really wish I knew what
I wanted to do.
It took like maybe I would say ayear.
Actually, no, I would say when Igot to Okoe, because I wasn't
(23:25):
going for well, I mean, I guessI was sort of going for nursing
school, but when I got to Okoe,that's when I was like, Yeah,
this is what I want to do.
I definitely want to do it.
Like, this is fun.
This is where I feel like Ithrive.
And it kind of just clicked forme one day.
But I I was so uncertain andunsure.
Like I was switching jobs leftand right, doing the most random
(23:46):
stuff until I found a placewhere I felt safe, which I feel
like me feeling so safe where Iwas is what made me be like,
okay, now I can take a breatherand I can figure out what it is
I want in life.
And I had my moment where I waslike, okay, that's it.
That's what we're gonna do.
Just take a deep breath, figureit out.
You'll figure it out slowly.
So it's not just gonna happenovernight for sure.
SPEAKER_01 (24:08):
For any team members who might be thinking about
moving roles or taking on newresponsibilities at Couture or
just anyone in general in life,what advice would you give them?
Do it, go for it, do it, go forit.
SPEAKER_00 (24:21):
Any position that opens up, go for it.
You're never gonna know unlessyou try it.
I was uncertain jumping fromWinter Park to Ovito, and I was
like, okay, and then moving upas fast as I did, I was like,
okay.
And then I went to Okoe and Iwas like, this is the best move
I've ever made.
Such a great move.
And I don't regret coming backand starting as a C3.
I know I'm like starting lower,but like I made my way up once,
(24:43):
I can do it again, and Iwouldn't have traded going for
every position.
I wouldn't do it, I wouldn't notdo it again.
If a position opened uptomorrow, I'd be like, Yep,
throw me a coach.
SPEAKER_01 (24:54):
Give it to me.
Right, I'm going back.
SPEAKER_00 (24:56):
Yeah, just do it.
Yeah, you gotta grow somehow.
You can't get stuck in one spotbecause then you never know when
another position's gonna openup.
You'd be stuck there for a yearor two.
SPEAKER_01 (25:07):
Well, I've loved watching your journey.
I've loved watching you grow.
I was so excited when you gotinto nursing school.
I was very happy for you.
Um, I watched you shed sometears for that.
So many.
But you're doing amazing, andI've loved watching your
journey.
So, all right, we're gonna endon a little, well, not that this
whole thing hasn't been fun, butwe're gonna end on a little fun.
(25:28):
We're gonna end on a little uhlittle rapid fire questions.
All right.
All right, what's your go-tocoffee order?
SPEAKER_00 (25:34):
I'm not much of a coffee drinker, I'm more of a
matcha girly.
Okay, so like the Starbucksbanana cream protein matcha.
If you haven't tried it, do it.
SPEAKER_01 (25:42):
All right, so get that later.
SPEAKER_00 (25:44):
10 out of 10.
SPEAKER_01 (25:45):
Morning person or night owl?
SPEAKER_00 (25:47):
Night.
I'm not a morning person.
SPEAKER_01 (25:50):
First thing you know, she's not.
First thing you do when you wakeup.
SPEAKER_00 (25:55):
Um, I go on TikTok for a little bit.
unknown (25:58):
I'm not gonna lie.
SPEAKER_00 (26:00):
A good 10 minutes.
SPEAKER_01 (26:01):
Gotta get that brain going first.
Right.
SPEAKER_00 (26:03):
I'm like, gotta learn something new.
SPEAKER_01 (26:05):
You did just say you're not a morning person, so
I'm not.
SPEAKER_00 (26:08):
I need like a good 10 to 15 minute time to like
wake up.
SPEAKER_01 (26:12):
I just lost all my questions.
SPEAKER_00 (26:15):
Um favorite smell.
It's like your favorite scent.
My favorite scent.
Is it like couture related orjust oh, just any.
Favorite scent.
I don't know, I'm a perfumegirl, so like I like, I really
like amber.
Okay.
The smell of amber is beautiful.
SPEAKER_01 (26:36):
Noted.
Um, dream vacation spot.
Thailand.
SPEAKER_00 (26:41):
I'm gonna go to Thailand so bad.
SPEAKER_01 (26:43):
Song that instantly puts you in a good mood.
SPEAKER_00 (26:47):
Well, it's almost Christmas time, so it's Mariah,
Carrie, my girl.
SPEAKER_01 (26:56):
We're gonna have to play that later.
SPEAKER_00 (26:57):
Grow up with Christmas.
SPEAKER_01 (26:59):
Favorite part of your job in one sentence.
SPEAKER_00 (27:02):
Favorite part of my job.
The people that I work with, forsure.
SPEAKER_01 (27:07):
Perfect.
Well, thank you so much forjoining me.
I knew it was gonna be fun, andit was.
Loved having you.
So excited to have you back atCouture.
I'm excited to watch you evolveand grow again at Couture and
through nursing school.
So thank you.
I've loved watching it.
So yeah.
SPEAKER_00 (27:26):
I'm excited to be here.
SPEAKER_01 (27:27):
Excited to have you back.
All right.
Well, thank you guys so much forlistening.
Don't forget to like andsubscribe.
Um, share this episode with anyof your friends or family,
anyone you think would be um,you know, anyone who's wanting
to get into nursing school,listen to Maddie's journey.
Do it.
It's been good.
Do it, go for it.
Dream.
SPEAKER_00 (27:44):
Go to couture.
SPEAKER_01 (27:46):
So you can find us on all of our social media
channels.
We're on uh Instagram, Facebook,YouTube, anywhere you can find
podcasts.
So don't forget to like andsubscribe.
And you can find us atcouturemedspa.com.
Thank you so much for listening,and uh, we'll see you next time.
Bye.
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
The Joe Rogan Experience
The official podcast of comedian Joe Rogan.
Two Guys, Five Rings: Matt, Bowen & The Olympics
Two Guys (Bowen Yang and Matt Rogers). Five Rings (you know, from the Olympics logo). One essential podcast for the 2026 Milan-Cortina Winter Olympics. Bowen Yang (SNL, Wicked) and Matt Rogers (Palm Royale, No Good Deed) of Las Culturistas are back for a second season of Two Guys, Five Rings, a collaboration with NBC Sports and iHeartRadio. In this 15-episode event, Bowen and Matt discuss the top storylines, obsess over Italian culture, and find out what really goes on in the Olympic Village.