August 25, 2025 • 27 mins
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Ever wondered what it takes to build a thriving business from scratch? Ashley Gillin, the very first employee and now Director of Business Development at Couture Med Spa, pulls back the curtain on an extraordinary 12-year journey that transformed a tiny 10x10 room into a seven-location aesthetics empire.
This conversation captures the essence of entrepreneurial spirit as Ashley shares the earliest days of Couture - working from a cell phone with manual appointment books while pregnant with her first child. She reveals the unwavering vision that has guided the company since day one: making aesthetics affordable for everyone while creating a judgment-free environment where clients feel truly comfortable in their own skin.
What makes this story particularly compelling is how Couture disrupted the medical spa industry. As one of the first to introduce membership models, they faced skepticism from competitors who questioned their pricing strategy. Yet that innovative approach has become their hallmark, attracting clients who regularly express amazement at receiving comprehensive care at accessible prices. Some even fly in from across the country for treatments!
Beyond business insights, this episode touches on something deeply human - the vulnerability people feel when addressing appearance-related concerns. Ashley speaks passionately about creating spaces where clients can share their insecurities without judgment, whether dealing with acne scars, weight management, or other personal struggles. It's this empathetic foundation that has built a loyal community where transformation happens from the inside out.
Whether you're an entrepreneur seeking inspiration, someone curious about aesthetics, or simply love stories of businesses built on genuine care, this episode offers valuable perspective on building something meaningful. Discover how Couture Med Spa continues to expand their unique approach to beauty, confidence, and accessibility.
Ready to experience the Couture difference? Follow us on Instagram or visit CoutureMedSpa.com to learn about our treatments and upcoming events!
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Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:15):
Welcome back to Couture Conversations, the
podcast where we dive into thestories behind the beauty, the
growth and the confidence thatCouture Med Spa is built on.
Today, I'm sitting down withsomeone who has truly been here
since day one Ashley Gillenbehind the beauty, the growth
and the confidence that CoutureMed Spa is built on.
Today I'm sitting down withsomeone who has truly been here
since day one Ashley Gillen.
Ashley was the first employeeat Couture Med Spa and is now
(00:36):
the Director of BusinessDevelopment and Training.
From helping launch Couture outof a single room to playing a
key role in our expansion toseven locations, ashley has been
at the heart of it all.
In this episode, we hear abouther incredible journey, the
challenges and wins along theway and the passion that has
driven her for the last 12 years.
Whether you've been withCouture from the beginning or
you're just getting to know us,you don't want to miss this
(00:58):
conversation.
Let's dive in, ashley, thankyou so much for being here with
us today.
Speaker 2 (01:04):
No, thanks so much for having me.
Speaker 1 (01:05):
I'm so excited so you have been with Couture since
the beginning, so take us backto the very beginning.
Just you and Diane in a tinyroom.
What was the vision back then?
Like?
How did Couture even start?
Speaker 2 (01:19):
So the vision hasn't really changed.
You know, over the years.
We've always wanted, you know,to make aesthetics affordable
for everybody.
We wanted, you know, to makeeverybody feel comfortable in
their own skin.
But we always knew we wanted tobe different.
We wanted to, you know, standout.
We wanted to be kindness in aworld that sometimes it's not
(01:41):
always there, right?
Sometimes people are feelinguncomfortable or judged, so it's
kind of we didn't want judgmentin there as well.
So obviously, it's grown since,you know, the beginning, with
more locations and more team andmore clients, but it really
started all the same.
(02:02):
We wanted to make it affordablefor everybody.
But being in that little 10 by10 room with Diane, it was fun,
it was a lot of fun.
Diane and Eric are the ones thatyou know originally had this
vision.
I had worked for adermatologist prior to this and
Diane had saw my work ethic andwe had, you know, the same
(02:23):
morals and you know, we reallyreally wanted the same thing for
everybody.
So her and Eric did decide tobring me on and I started early
on, just here and there,answering phone calls in and out
of school, pregnant with myfirst child.
My son, was born, you know, inOctober of 2013.
And this all started in July of2013.
(02:45):
So it was, it was a whirlwind,you know.
It was an experience and onethat you know.
I'm really, really glad that Igot to be a part of um.
But Diane and Eric, you know,going back to them, they're the
ones you know who really broughtit together, who had this
vision and, just, you know,brought me along um, but I've
learned a lot from them and youknow the industry since then um,
(03:07):
but it's been fun what did?
Speaker 1 (03:12):
what did a day look like in those early days for you
guys?
Speaker 2 (03:15):
so in those early days we had um, so we were
inside of a building and then wehad a 10 by 10 little room in
there Early days.
Our office line was a littlecell phone, Our calendar was
manual, it was pen and paper.
We had, you know, just a littlecredit card machine that we
(03:36):
were, you know, getting peoplein and out of and you can only
have one person at a timeobviously in that 10 by 10 room.
One client, I should say, at atime.
But you had Diane, you know, asthe injector with the client
and then me at my computer rightthere trying to answer phones
in between clients and workquietly while people were in
there.
It was fun, but it was great tosee it grow.
(03:57):
It was great to see we have alot of clients who started in
that room who are still, youknow, clients with us.
But it's great to grow.
It's great to grow, but yeah itwas good.
Speaker 1 (04:09):
Yeah, I know I also get clients sometimes that I'll
see and they'll be like oh, I'vebeen seeing, you know, diane,
since she was just, you know, onher own over in Winter Park.
So it is cool to see thatthere's been clients who have
been here since the verybeginning and I think that shows
a lot to what you and Diane didin the beginning, especially
building those client relationsand how you guys made them feel
(04:30):
They've continued after these 12years to still come here and to
still support, couture andsupport what we're doing.
So that is really cool to see.
Yes, absolutely it is.
Is there ever a moment whereyou guys thought, or you thought
, like, what are we doing?
Is this going to work?
Were there any like setbacks orstruggles that you had?
Speaker 2 (04:47):
I mean, like I said, you know, starting in that 10 by
10 room, we were busy, we were,we had, you know, we grew
pretty quickly.
In that 10 by 10 room we gotover a thousand clients.
So I wouldn't say that therewas a time where I didn't think
we'd make it.
I always knew we'd make it.
Diane is amazing.
(05:08):
She's an amazing human.
You know clients gravitatetowards her.
She I don't know if everybodyknows, but she is a workhorse,
like.
She can get things done and Ifeel like her hours of the day
she's got more of them than I do, but obviously she doesn't um,
she is just very focused, very.
You know.
She can get anything done andthe clients can see that as well
(05:29):
.
Right, she has a vision foreach client and you know she
explains it to them and theyfollow her.
So I don't want to say that Iever thought that we weren't
going to make it because I couldtell from the beginning.
You know we really were goingto make it.
But you know we might've hadsome small setbacks with
buildings, right.
You know we might have had somesmall setbacks with buildings,
right, and trying to get thingsout on time more of like a
timeline of saying you know wewere going to open up, you know,
our first location outside that10 by 10 room.
(05:53):
But things you know took alittle bit longer and I had a
baby and you know there was alot of things you know happening
, but I don't think there waslike too many setbacks, it was
it was all learning, right, youtake what you get and you learn
from it.
Um, I learned a lot in thoseearly years, a lot, um, but I've
grown so much, um, you know,just like the company, the
company has grown so much and Iknow Diane would say the same
(06:13):
thing that she's grown a lotsince then too.
Um, but no, no, I mean I alwaysI know it's kind of funny to
say but I always knew we'd makeit.
Uh, I didn't know that we'dmake it this big.
I can say that I didn't knowthat we'd be at seven locations,
you know, with more coming soon, like, uh, but I knew we'd make
it once we got to that you knowlarger location.
Speaker 1 (06:34):
Um, it was fun, it was great to get there and I
would do it again in a heartbeatwhat was that feeling like for
you moving into, going from thatyou know little 10 by 10 room
to having an actual fullstorefront location?
Like what was that feeling?
Speaker 2 (06:50):
it was it was a great feeling.
It really was.
You know, we'd go in and tourit before it was completely done
, and each time new things wouldbe in there, and it was such a
great feeling.
But it's also knowing that now,you know, those clients that
had been following us and, youknow, are being loyal to us, now
have more space.
Right, we can build space forthem to be more comfortable.
(07:12):
They'll have different rooms,you know, depending on what
they're getting done and moretime to spend in there, right,
and that way they could bringtheir friends if they wanted to,
because before, when they wouldbring, they would still bring
friends.
It was just harder, right, itwasn't as great of an atmosphere
because it was so tiny, um, soit was.
It was a really, really goodfeeling, you know, getting in
(07:33):
there, um, but also, at the sametime, we were like, okay, now
there's two of us and we haveall this space, what do we do
with it?
So then, you know, I had togrow a team, which is great, but
it can be scary too, right,trying to bring somebody in and
hoping that they're going to seethe same vision that you're.
You know that you're seeingthat they're going to want the
same culture that you'rebuilding, you know, to ensure
that you know people that youbring along are really truly,
(07:53):
you know, going to see the waythat you've seen things, but
also bring in new aspects ofcultures.
Right, and tell you, not beafraid to tell you well, I think
the way you're doing it isgreat, but why don't we do it
something you know like this andsee how much bigger you can get
?
So making sure you find theright team in it.
Right?
So, now that we're in thisbigger location, bringing in the
(08:14):
right people, you know, andstill ensuring that we have the
right clientele as well.
Right, yes, people are alwayscoming, because Diane's an
amazing provider in personcoming and they were following
and building us.
But we want to ensure that wekept that right.
We want to keep that culturenot just in ourselves and our
team, but in our clients as well.
Right.
So it gets a little scary whenyou get bigger because some
things can become out of yourcontrol.
(08:36):
So just making sure you knowthat we were really organized
and we did ensure that we werebringing the culture that we
wanted with us into that biggerlocation.
Speaker 1 (08:45):
Well being with Couture for almost eight years.
I can say that you guys havedone an amazing job with that.
I said I've been here foralmost eight years now and the
culture is amazing.
It's like one big family,excuse me, just between not only
the employees, but also withour clients.
We have that amazing feel withour clients when they walk in,
(09:06):
we know their name, usually knowwhat they're here for, you know
, have that conversation.
Oh, they just came back fromvacation, like how was that?
Like I think you guys have donea really good job in sharing
your vision and sharing it withthe teams as we're growing and
really instilling that in all ofus and have shown that back to
us as well, of feeling like afamily that we then give out to
(09:28):
the clients as well.
So I just have done an amazingjob with that thank you, thank
you.
Speaker 2 (09:33):
You know.
It's always so great to knowyou know that what you've wanted
to build, you've built, youknow, and that the people around
you are are amazed by it, tooright, and they want to follow
it and they want to do it.
And I have to say you know,bringing you into this team has
been it's been amazing.
You have such great attitudetowards everything and you do
(09:56):
have such great vision outsideof.
You know our vision as well.
I'm bringing in new thingswhere I can do business
development all I want I can'tdo without you.
You've brought so much in here,so it's really great watching
you grow too.
Speaker 1 (10:07):
Thank you, I've enjoyed it so much.
It's been a great journey.
So now, looking at whereCouture is today seven locations
, a growing team.
Just talked about the loyalclientele base we have.
What do you think some of thebiggest turning points were?
That helped you get here?
Speaker 2 (10:24):
Yeah, the appropriate team definitely has helped get
us here.
You know, finding the rightpeople, a lot of determination.
You know, getting out thereshowing to the world that we're
not just a medical spa.
Right, because while we go tosay we want it to be, you know,
aesthetics, affordable foreverybody.
It's more than that, you know.
It's really getting out ourmessage and our vision.
(10:48):
It's been pivotal for thecompany right for everybody to
know that we're not just a medspa.
We're here to make somebodycomfortable in their own skin.
It doesn't just have to beBotox or fillers, it's more of.
It could be lasers, it could befacials.
It depends on what it is forthat one person and what it is
that was really.
You know that they've struggledwith throughout their whole
life and that we can just makethat one thing better for them.
(11:10):
So I do think that that was agreat turning point.
When we can actually get thatvision out there.
Right, you can get your messageto the masses so that they can
all come and they want to comeand they want to be a part of
that movement.
So I think that that is one ofthe, you know, biggest turning
points that we had is being ableto get that out there to the
world.
Also, we were one of the firstmedical spots that did do
memberships right.
So bringing that out there, Ithink that that was, you know, a
(11:32):
real big, pivotal part too iswe're doing things different and
unique, and you know we were.
We were breaking our waythrough an industry then doing
things that they hadn't seenbefore or unheard of, and you
know there were quiet whispersabout what we were doing and
that, you know, our prices weretoo low and all of that.
Nobody wanted to believe thatwhat we were doing, you know,
was for the better and for thegood, so that we could get
(11:52):
everybody out there.
Speaker 1 (11:53):
So I really think that those were great turning
points yeah, I think there's somany times still, after 12 years
of couture being what it is andmembership based and everything
like that, we still get clientsthat come in all the time and
they're like I get, I get all ofthis for this price.
They're like, yeah, like it issuch a good deal and it's such
(12:14):
good treatments and the you knowresults that I've seen from
these treatments and how they'vechanged people's lives.
It really it is something thatis not seen very often and I
think um is really, reallychanging.
What people perceive as amedical spa, which is exactly
part of the vision, is that wejust want to be able to help
(12:35):
everyone feel as comfortable asthey can be and be affordable
when they do that.
So, yeah, I love hearingclients come in and they're like
, oh, I was paying this muchmoney over here and I'm like,
yeah, you can do that plus allof this.
Speaker 2 (12:48):
Yes, and feel included while you're in there,
right, we like to have our team,you know, make everybody feel
included and make all of the youknow clients that are coming in
feel closer to us, right?
So we don't over-injectourselves.
We don't, you know, do all ofthis.
We want everyone to come in andbe comfortable and a lot of the
times we don't have the feel orthe look sometimes of a med spa
(13:08):
.
Right, we want to make surethat everybody who's coming in
our door is comfortable.
They're going to be able to sitdown and talk to us and open up
, right, that's really what it'sabout, so that no struggle for
them is too small or too largethat we can't take in and that
they don't feel that they canbring it to us.
Speaker 1 (13:24):
So we're going to switch it up a little bit.
So you wear a lot of hats,ashley Anyone who doesn't know
Ashley does everything.
Ashley is our go-to girl.
Speaker 2 (13:44):
So, between training, business development, culture
building, what role lights youup the most?
That's hard.
What roles?
Because I really truly do.
I love my job and what I do, um,and the company, obviously, um,
but I would say, out ofeverything, what really really
makes me happy and I found likeover the time is there's really
two things a is team building.
Right, when I am taking on a newteam member and, um, leading
(14:05):
them and seeing them grow, Imean mean watching somebody come
in and a lot of times we Istarted when I was 24 or 25 here
, right, so a majority of ourteam coming in is from 20 to 25,
I would say, you know, somemight be 18 and things like that
, but watching them grow andseeing them come from a client
care coordinator to, you know,an assistant manager or a client
(14:27):
care coordinator to anesthetician or an esthetician to
a lead esthetician, it reallyreally makes me feel good that
you know we were able to helpthem grow.
Even if we were to help themgrow and they don't stay with
the company and then they, youknow, they give us calls back
and say, oh, this really helpedme, you know, or what would you
do in this situation.
So growing a team is really,really special to me and it does
(14:49):
make me extremely happy.
The other thing in my jobposition that truly does make me
happy as well is clients andseeing them grow and feel
comfortable within themselvesand light up a room when they
come in.
When they first came in, theyprobably weren't lighting up
every room that they walked in,because you know there was
something you know that theywere struggling with and we were
(15:10):
able to help them.
And now they come in andthey're having fun and they're
smiling and that really, reallymakes me happy.
Speaker 1 (15:18):
Yeah, I think a lot of that shows too, when our so I
love obviously once a year, wedo like our big events every
year and this kind of also goesback to us being a little bit
different.
But I feel like it has to dowith the connection that we
build with our clients and I cansee that, even with you not
being here and physically in thespas all the time, when you're
(15:41):
here and you are in the spas,it's it's like you were never
not here.
Every client that you talk to,everyone that you interact with,
it's like you just spoke withthem yesterday and you just had
that you know conversation withthem.
So when you're here and we doour big events, our events are
fun.
If you've never been to one ofour events, come check them out,
we have a good time.
(16:01):
But the way that you interactwith the clients while they're
there, or the ones that are, youknow I still have clients
that'll ask me like, oh, isAshley going to be here for this
event?
Like they still remember you,they still want to have that
connection with you.
So I think that that reallyshows, even with you not being
in the spas every single day,that you still, after all this
time, have that connection andthat impact with that clients,
(16:22):
which I think really shows Good,yes, no, because it does.
Speaker 2 (16:26):
It makes me so happy.
It really really does.
And going back to the events,those also do make me happy.
The large events have alwaysbeen something that Diane and I
have cherished.
You know it's a clientappreciation.
You know bringing them all inand you know just kind of having
fun for a night, but also youknow getting great specials as
well again on there.
But then they get, you know,doing their job.
(16:52):
We all have jobs that you knowwe're doing, but it's fun.
It's a really fun atmospherefor the large events.
It's fun to put together too.
It's almost like a whole teambuilding within a day.
Right, it's fun, it's a great,great thing.
And yes, I would advise anybodywho hasn't to come out and see
those yeah, they're really fun.
Speaker 1 (17:10):
I it's always fun for me to watch um reps for the
first time come to one of ourevents because a lot of them go
to a lot of other events, whichthere's nothing wrong with
having a, you know, laid back,you know classy event, anything
like that.
But they come to our events andthey're like because we we do
like themes and we dress up forevents and everything.
(17:30):
So we'll tell the reps like oh,you can dress up with our theme
and they get so excited.
They're like I get to have funlike, yeah, you don't have to
just like stand there and likesell your product.
Like just interact with theclients and have fun.
Um, so it's fun to watch peoplecome and um, like our event we
had last year I think it waslast year where we were all line
dancing and our clients wereout there line dancing with us
and everyone was getting into it, like it's just coming out with
(17:53):
us, come, have fun.
Like you said, more of like aclient appreciation yes, you can
buy some stuff.
We've got great specials, greatdeals but just being able to
have that day where we're not sookay, I got to do this task, I
got to do this stuff, but we canjust spend time with our
clients and they get some gooddeals, so why not?
But yeah, they're fun, yeah.
Speaker 2 (18:10):
And sometimes the clients will dress up too.
Speaker 1 (18:12):
Oh yeah, I love when our clients dress up Our
Halloween ones are fun.
Speaker 2 (18:14):
They'll come.
You're really going to seeanother side to them, and that's
always special too.
Speaker 1 (18:18):
Yeah yeah.
They love dressing up with us,which is fun.
I would say, do you have anyfavorite memories or favorite
story from your couture journeyso far, something that might
make you laugh when you think?
Speaker 2 (18:33):
about, or something that inspires you, something
that really stands out.
I would say one of my favoritememories, one that you know it's
always like a song, right, sowhen you hear it, it brings you
back to that memory.
And it brings me back to when,you know, we first built out our
Winter Park location our first,you know, standalone location
and we actually got music in thespa and so we got to play it,
(18:53):
and at that time I think Dianewas super into Lana Del Rey and
her song would play over andover and over.
And every time I hear it now itjust reminds me of walking down
those halls for the first time.
So we had halls to walk down,right.
So it reminds me of walkingdown those halls.
And now, when I listen to it,that it will always bring me
back there, always bring me backwith an eight month pregnant
(19:15):
belly walking down these halls.
I think at that time itmight've been pregnant with my
daughter, but it's what itreminds me of and I love that
memory because it's back fromthe early days, right, but we
were still new, but we weregrowing and it was exciting and
it was fun, and that's what thatsong will always remind me of
and Lana Del Rey in general.
That's one of my specialmemories.
That's a fun memory yes.
Speaker 1 (19:37):
So where would you say you see Couture going next?
What's the vision for thefuture?
What are, what do you foreseewith Couture?
Speaker 2 (19:45):
um, getting out there to everywhere, being out there
in the masses so everybody has achance to really see us.
Not just Central Florida, youknow, not just one office here
and there.
I really foresee us, you know,being in a lot more different
cities and states.
Hopefully you know closer toother people.
We have clients right now whofly in from New York.
You know some from California.
It would be nice, you know, tohave one every single place.
(20:07):
You know one in Virginia rightnow, looking to have five soon
in Virginia and growing.
So I really really see Couturegetting their vision out there
and making everybody feelcomfortable in their natural
beauty, in their natural state,at least right now, statewide,
right, hopefully worldwideeventually would be great.
But I really foresee usexpanding, know us expanding and
(20:30):
getting you know our word outthere and, you know, getting to
be known to people.
What I really would love andenjoy is getting you know people
who aren't necessarily a medspa client.
Right, could be a woman or aman, somebody who you know that
they are, you know, strugglingwith something but didn't
realize that we are thatlocation that can really help
(20:50):
them right.
So wanting to be able to getthat out there to them and being
able to know that, oh, I didn'trealize that.
You know that you could help mewith my acne scars and make me
feel a little bit better, right,and sometimes people's acne
scars just start with their face.
It could be on their backs too,right, so it's not like the
whole world is seeing them, butthey're walking around with it,
knowing that that's somethingthat bothers them, right.
So, knowing that we are a placethat could do that, we can do
(21:11):
it affordably, right, and itkeeps them on track.
You know, to get the results.
We are very, very resultsdriven, which is, you know what
they're doing, because amajority of our services, you
know it's not a one and done,it's a minimum of four
treatments spread out so manytimes apart.
(21:34):
So, really, getting it outthere to the people who don't
realize that, you know it's notjust about injections, and not
that there's anything wrong.
I, I love, I love botoxtreatments, I love fillers.
There's absolutely positivelynothing wrong with that.
I just want everybody to knowthat there's probably something
that we do that's out there foralmost everybody.
You know, weight loss is really,really, you know, intense
(21:58):
journey for a lot of people, um,and very vulnerable, right and
a lot of people.
It takes a lot for somebody tocome in and say I want to go on
this journey with you, pleasehelp me right and being able to
say absolutely, you know.
And and for them to all knowthat we've been there, we've all
had our own struggles one wayor another.
I mean, we've all been on theweight loss struggle, we've all
had our own insecurities, ourown struggles.
(22:19):
So getting it out there, that's, you know, really, where I see
us.
You know, going in the futureis the expansion but not just
expansion of, you know, coutureand med spas.
It's more of the expansion ofour culture and our visions and
really to be out there to helpevery single person that we
possibly can in touching theirlives and enriching their lives
in whatever way we can yeah, Icompletely agree with that.
Speaker 1 (22:41):
I think that is I.
I know I get a lot of clientswho will be like, oh I was, you
know, telling my sister wholives in Texas, one of my sister
who lived in Texas.
She's like tell my sister thatlives in Texas, like you got to
find a couture med spa.
I'm just like we don't have oneof those out here by what we do
(23:02):
at our locations that wecurrently have and they do they
tell their family, they telltheir friends, and to be able to
see that eventually grow andexpand how it already has and
where it's gonna go.
I think that's really excitingand I think, just like you said,
to be able to, there's nothingwrong with injections.
(23:23):
We all love our injections andwe love our.
But when people have it in theirhead of like, oh I don't go to
a med spa, I don't do that, likethey just do, they just do
Botox or they just like give lipfiller, but there's so much
more that we do, um, for amultitude of things that a lot
of people you know don't evenrealize.
(23:44):
So even just be able to feelcomfortable enough for people to
want to even take that firststep of coming in and seeing you
know what we do and even evenif you're not comfortable doing
that just yet, go onto ourwebsite.
Our website shows everythingthat we offer here.
It gives really good detailedexplanations of everything that
we do.
So I I like how transparent weare with everything that we
(24:09):
offer and our pricing that weoffer, and I think that that
helps people feel reallycomfortable as well before even
making that first step, to comein for a consultation, because
they don't feel like we're notgiving them any information out
there about what we do.
So being able to be verywelcoming and open about
everything that we offer there Ithink is really important, and
(24:31):
I think that that definitelyshows through.
Speaker 2 (24:34):
Absolutely.
And I think you know, when youtalk about transparency, it's in
all things right, we'retransparent in our pricing,
we're transparent in ourservices.
We're transparent in ourselves,right, and how we get in there
and who we are, and you knowbeing open.
So I think transparency isanother pivotal moment, right,
it's a pivotal key to what we doand who we are and making sure
(24:55):
that everybody knows that thereare no hidden gimmicks.
We're all humans, right?
We're humans.
We want to make other humanshappy.
That's really what it is.
It doesn't matter who, right.
I want to make other humanshappy.
That's really what it is.
Doesn't matter who right.
I want to make sure thateverybody can be happy and I
think you know it's one of thethings about me is I.
It brings me joy to see joy ineverybody else and, that being
said, everybody that's incouture feels that way.
(25:16):
So it's, it's fun, it'scatching.
Speaker 1 (25:19):
You know, everybody is happy well, you do a great
job at helping you always havethe most positive energy, the
most positive attitude.
If I ever have anything I'mlike, okay, I'm going to call
Ashley because she will knowwhat to do my phone is always on
, anytime, seriously, foranybody well.
Ashley, thank you so much forjoining me today.
(25:40):
Thank you for sharing yourjourney, thank you for sharing
your experiences and you know,coming from someone who works
with you all the time, I can sayCouture would not be the same
without you.
You are amazing, you areanything I need.
I go to Ashley.
I'm so sorry.
Speaker 2 (25:58):
No, always, you know I I'll say it a million times I
am always here, although I knowat this point Lindsay doesn't
need me.
Lindsay is amazing, but Iappreciate it.
A million times.
I am always here, although Iknow at this point Lindsay
doesn't need me.
Lindsay is amazing, but Iappreciate it.
Speaker 1 (26:10):
So thank you very much for your heart, your hustle
and your dedication, and youare, honestly, the backbone of
Couture.
It's incredible to hear how faryou've come and even more
exciting to hear about whereCouture in general is headed
next.
So, to all of our listeners,whether you've been here since
the beginning or justdiscovering couture, we hope
this conversation gave you alittle glimpse into why we do
(26:30):
what we do and how we helppeople feel confident, empowered
and beautiful in their own skin.
Thank you so much for joininganother conversation, another
couture conversations.
If you liked this episode,please like, subscribe, share it
with anyone who can listen tous.
You can also follow us onInstagram.
You can also find us atCoutureMedSpacom for any updates
(26:52):
, any of our big events that wewere talking about.
We always have those on ourwebsite or on our social media.
So follow us.
You can come join us for allthe fun and all the behind the
scenes, and we will see you nexttime.
Thanks for listening.
Welcome back to Couture Conversations, the
podcast where we dive into thestories behind the beauty, the
growth and the confidence thatCouture Med Spa is built on.
Today, I'm sitting down withsomeone who has truly been here
since day one Ashley Gillenbehind the beauty, the growth
and the confidence that CoutureMed Spa is built on.
Today I'm sitting down withsomeone who has truly been here
since day one Ashley Gillen.
Ashley was the first employeeat Couture Med Spa and is now
(00:36):
the Director of BusinessDevelopment and Training.
From helping launch Couture outof a single room to playing a
key role in our expansion toseven locations, ashley has been
at the heart of it all.
In this episode, we hear abouther incredible journey, the
challenges and wins along theway and the passion that has
driven her for the last 12 years.
Whether you've been withCouture from the beginning or
you're just getting to know us,you don't want to miss this
(00:58):
conversation.
Let's dive in, ashley, thankyou so much for being here with
us today.
Speaker 2 (01:04):
No, thanks so much for having me.
Speaker 1 (01:05):
I'm so excited so you have been with Couture since
the beginning, so take us backto the very beginning.
Just you and Diane in a tinyroom.
What was the vision back then?
Like?
How did Couture even start?
Speaker 2 (01:19):
So the vision hasn't really changed.
You know, over the years.
We've always wanted, you know,to make aesthetics affordable
for everybody.
We wanted, you know, to makeeverybody feel comfortable in
their own skin.
But we always knew we wanted tobe different.
We wanted to, you know, standout.
We wanted to be kindness in aworld that sometimes it's not
(01:41):
always there, right?
Sometimes people are feelinguncomfortable or judged, so it's
kind of we didn't want judgmentin there as well.
So obviously, it's grown since,you know, the beginning, with
more locations and more team andmore clients, but it really
started all the same.
(02:02):
We wanted to make it affordablefor everybody.
But being in that little 10 by10 room with Diane, it was fun,
it was a lot of fun.
Diane and Eric are the ones thatyou know originally had this
vision.
I had worked for adermatologist prior to this and
Diane had saw my work ethic andwe had, you know, the same
(02:23):
morals and you know, we reallyreally wanted the same thing for
everybody.
So her and Eric did decide tobring me on and I started early
on, just here and there,answering phone calls in and out
of school, pregnant with myfirst child.
My son, was born, you know, inOctober of 2013.
And this all started in July of2013.
(02:45):
So it was, it was a whirlwind,you know.
It was an experience and onethat you know.
I'm really, really glad that Igot to be a part of um.
But Diane and Eric, you know,going back to them, they're the
ones you know who really broughtit together, who had this
vision and, just, you know,brought me along um, but I've
learned a lot from them and youknow the industry since then um,
(03:07):
but it's been fun what did?
Speaker 1 (03:12):
what did a day look like in those early days for you
guys?
Speaker 2 (03:15):
so in those early days we had um, so we were
inside of a building and then wehad a 10 by 10 little room in
there Early days.
Our office line was a littlecell phone, Our calendar was
manual, it was pen and paper.
We had, you know, just a littlecredit card machine that we
(03:36):
were, you know, getting peoplein and out of and you can only
have one person at a timeobviously in that 10 by 10 room.
One client, I should say, at atime.
But you had Diane, you know, asthe injector with the client
and then me at my computer rightthere trying to answer phones
in between clients and workquietly while people were in
there.
It was fun, but it was great tosee it grow.
(03:57):
It was great to see we have alot of clients who started in
that room who are still, youknow, clients with us.
But it's great to grow.
It's great to grow, but yeah itwas good.
Speaker 1 (04:09):
Yeah, I know I also get clients sometimes that I'll
see and they'll be like oh, I'vebeen seeing, you know, diane,
since she was just, you know, onher own over in Winter Park.
So it is cool to see thatthere's been clients who have
been here since the verybeginning and I think that shows
a lot to what you and Diane didin the beginning, especially
building those client relationsand how you guys made them feel
(04:30):
They've continued after these 12years to still come here and to
still support, couture andsupport what we're doing.
So that is really cool to see.
Yes, absolutely it is.
Is there ever a moment whereyou guys thought, or you thought
, like, what are we doing?
Is this going to work?
Were there any like setbacks orstruggles that you had?
Speaker 2 (04:47):
I mean, like I said, you know, starting in that 10 by
10 room, we were busy, we were,we had, you know, we grew
pretty quickly.
In that 10 by 10 room we gotover a thousand clients.
So I wouldn't say that therewas a time where I didn't think
we'd make it.
I always knew we'd make it.
Diane is amazing.
(05:08):
She's an amazing human.
You know clients gravitatetowards her.
She I don't know if everybodyknows, but she is a workhorse,
like.
She can get things done and Ifeel like her hours of the day
she's got more of them than I do, but obviously she doesn't um,
she is just very focused, very.
You know.
She can get anything done andthe clients can see that as well
(05:29):
.
Right, she has a vision foreach client and you know she
explains it to them and theyfollow her.
So I don't want to say that Iever thought that we weren't
going to make it because I couldtell from the beginning.
You know we really were goingto make it.
But you know we might've hadsome small setbacks with
buildings, right.
You know we might have had somesmall setbacks with buildings,
right, and trying to get thingsout on time more of like a
timeline of saying you know wewere going to open up, you know,
our first location outside that10 by 10 room.
(05:53):
But things you know took alittle bit longer and I had a
baby and you know there was alot of things you know happening
, but I don't think there waslike too many setbacks, it was
it was all learning, right, youtake what you get and you learn
from it.
Um, I learned a lot in thoseearly years, a lot, um, but I've
grown so much, um, you know,just like the company, the
company has grown so much and Iknow Diane would say the same
(06:13):
thing that she's grown a lotsince then too.
Um, but no, no, I mean I alwaysI know it's kind of funny to
say but I always knew we'd makeit.
Uh, I didn't know that we'dmake it this big.
I can say that I didn't knowthat we'd be at seven locations,
you know, with more coming soon, like, uh, but I knew we'd make
it once we got to that you knowlarger location.
Speaker 1 (06:34):
Um, it was fun, it was great to get there and I
would do it again in a heartbeatwhat was that feeling like for
you moving into, going from thatyou know little 10 by 10 room
to having an actual fullstorefront location?
Like what was that feeling?
Speaker 2 (06:50):
it was it was a great feeling.
It really was.
You know, we'd go in and tourit before it was completely done
, and each time new things wouldbe in there, and it was such a
great feeling.
But it's also knowing that now,you know, those clients that
had been following us and, youknow, are being loyal to us, now
have more space.
Right, we can build space forthem to be more comfortable.
(07:12):
They'll have different rooms,you know, depending on what
they're getting done and moretime to spend in there, right,
and that way they could bringtheir friends if they wanted to,
because before, when they wouldbring, they would still bring
friends.
It was just harder, right, itwasn't as great of an atmosphere
because it was so tiny, um, soit was.
It was a really, really goodfeeling, you know, getting in
(07:33):
there, um, but also, at the sametime, we were like, okay, now
there's two of us and we haveall this space, what do we do
with it?
So then, you know, I had togrow a team, which is great, but
it can be scary too, right,trying to bring somebody in and
hoping that they're going to seethe same vision that you're.
You know that you're seeingthat they're going to want the
same culture that you'rebuilding, you know, to ensure
that you know people that youbring along are really truly,
(07:53):
you know, going to see the waythat you've seen things, but
also bring in new aspects ofcultures.
Right, and tell you, not beafraid to tell you well, I think
the way you're doing it isgreat, but why don't we do it
something you know like this andsee how much bigger you can get
?
So making sure you find theright team in it.
Right?
So, now that we're in thisbigger location, bringing in the
(08:14):
right people, you know, andstill ensuring that we have the
right clientele as well.
Right, yes, people are alwayscoming, because Diane's an
amazing provider in personcoming and they were following
and building us.
But we want to ensure that wekept that right.
We want to keep that culturenot just in ourselves and our
team, but in our clients as well.
Right.
So it gets a little scary whenyou get bigger because some
things can become out of yourcontrol.
(08:36):
So just making sure you knowthat we were really organized
and we did ensure that we werebringing the culture that we
wanted with us into that biggerlocation.
Speaker 1 (08:45):
Well being with Couture for almost eight years.
I can say that you guys havedone an amazing job with that.
I said I've been here foralmost eight years now and the
culture is amazing.
It's like one big family,excuse me, just between not only
the employees, but also withour clients.
We have that amazing feel withour clients when they walk in,
(09:06):
we know their name, usually knowwhat they're here for, you know
, have that conversation.
Oh, they just came back fromvacation, like how was that?
Like I think you guys have donea really good job in sharing
your vision and sharing it withthe teams as we're growing and
really instilling that in all ofus and have shown that back to
us as well, of feeling like afamily that we then give out to
(09:28):
the clients as well.
So I just have done an amazingjob with that thank you, thank
you.
Speaker 2 (09:33):
You know.
It's always so great to knowyou know that what you've wanted
to build, you've built, youknow, and that the people around
you are are amazed by it, tooright, and they want to follow
it and they want to do it.
And I have to say you know,bringing you into this team has
been it's been amazing.
You have such great attitudetowards everything and you do
(09:56):
have such great vision outsideof.
You know our vision as well.
I'm bringing in new thingswhere I can do business
development all I want I can'tdo without you.
You've brought so much in here,so it's really great watching
you grow too.
Speaker 1 (10:07):
Thank you, I've enjoyed it so much.
It's been a great journey.
So now, looking at whereCouture is today seven locations
, a growing team.
Just talked about the loyalclientele base we have.
What do you think some of thebiggest turning points were?
That helped you get here?
Speaker 2 (10:24):
Yeah, the appropriate team definitely has helped get
us here.
You know, finding the rightpeople, a lot of determination.
You know, getting out thereshowing to the world that we're
not just a medical spa.
Right, because while we go tosay we want it to be, you know,
aesthetics, affordable foreverybody.
It's more than that, you know.
It's really getting out ourmessage and our vision.
(10:48):
It's been pivotal for thecompany right for everybody to
know that we're not just a medspa.
We're here to make somebodycomfortable in their own skin.
It doesn't just have to beBotox or fillers, it's more of.
It could be lasers, it could befacials.
It depends on what it is forthat one person and what it is
that was really.
You know that they've struggledwith throughout their whole
life and that we can just makethat one thing better for them.
(11:10):
So I do think that that was agreat turning point.
When we can actually get thatvision out there.
Right, you can get your messageto the masses so that they can
all come and they want to comeand they want to be a part of
that movement.
So I think that that is one ofthe, you know, biggest turning
points that we had is being ableto get that out there to the
world.
Also, we were one of the firstmedical spots that did do
memberships right.
So bringing that out there, Ithink that that was, you know, a
(11:32):
real big, pivotal part too iswe're doing things different and
unique, and you know we were.
We were breaking our waythrough an industry then doing
things that they hadn't seenbefore or unheard of, and you
know there were quiet whispersabout what we were doing and
that, you know, our prices weretoo low and all of that.
Nobody wanted to believe thatwhat we were doing, you know,
was for the better and for thegood, so that we could get
(11:52):
everybody out there.
Speaker 1 (11:53):
So I really think that those were great turning
points yeah, I think there's somany times still, after 12 years
of couture being what it is andmembership based and everything
like that, we still get clientsthat come in all the time and
they're like I get, I get all ofthis for this price.
They're like, yeah, like it issuch a good deal and it's such
(12:14):
good treatments and the you knowresults that I've seen from
these treatments and how they'vechanged people's lives.
It really it is something thatis not seen very often and I
think um is really, reallychanging.
What people perceive as amedical spa, which is exactly
part of the vision, is that wejust want to be able to help
(12:35):
everyone feel as comfortable asthey can be and be affordable
when they do that.
So, yeah, I love hearingclients come in and they're like
, oh, I was paying this muchmoney over here and I'm like,
yeah, you can do that plus allof this.
Speaker 2 (12:48):
Yes, and feel included while you're in there,
right, we like to have our team,you know, make everybody feel
included and make all of the youknow clients that are coming in
feel closer to us, right?
So we don't over-injectourselves.
We don't, you know, do all ofthis.
We want everyone to come in andbe comfortable and a lot of the
times we don't have the feel orthe look sometimes of a med spa
(13:08):
.
Right, we want to make surethat everybody who's coming in
our door is comfortable.
They're going to be able to sitdown and talk to us and open up
, right, that's really what it'sabout, so that no struggle for
them is too small or too largethat we can't take in and that
they don't feel that they canbring it to us.
Speaker 1 (13:24):
So we're going to switch it up a little bit.
So you wear a lot of hats,ashley Anyone who doesn't know
Ashley does everything.
Ashley is our go-to girl.
Speaker 2 (13:44):
So, between training, business development, culture
building, what role lights youup the most?
That's hard.
What roles?
Because I really truly do.
I love my job and what I do, um,and the company, obviously, um,
but I would say, out ofeverything, what really really
makes me happy and I found likeover the time is there's really
two things a is team building.
Right, when I am taking on a newteam member and, um, leading
(14:05):
them and seeing them grow, Imean mean watching somebody come
in and a lot of times we Istarted when I was 24 or 25 here
, right, so a majority of ourteam coming in is from 20 to 25,
I would say, you know, somemight be 18 and things like that
, but watching them grow andseeing them come from a client
care coordinator to, you know,an assistant manager or a client
(14:27):
care coordinator to anesthetician or an esthetician to
a lead esthetician, it reallyreally makes me feel good that
you know we were able to helpthem grow.
Even if we were to help themgrow and they don't stay with
the company and then they, youknow, they give us calls back
and say, oh, this really helpedme, you know, or what would you
do in this situation.
So growing a team is really,really special to me and it does
(14:49):
make me extremely happy.
The other thing in my jobposition that truly does make me
happy as well is clients andseeing them grow and feel
comfortable within themselvesand light up a room when they
come in.
When they first came in, theyprobably weren't lighting up
every room that they walked in,because you know there was
something you know that theywere struggling with and we were
(15:10):
able to help them.
And now they come in andthey're having fun and they're
smiling and that really, reallymakes me happy.
Speaker 1 (15:18):
Yeah, I think a lot of that shows too, when our so I
love obviously once a year, wedo like our big events every
year and this kind of also goesback to us being a little bit
different.
But I feel like it has to dowith the connection that we
build with our clients and I cansee that, even with you not
being here and physically in thespas all the time, when you're
(15:41):
here and you are in the spas,it's it's like you were never
not here.
Every client that you talk to,everyone that you interact with,
it's like you just spoke withthem yesterday and you just had
that you know conversation withthem.
So when you're here and we doour big events, our events are
fun.
If you've never been to one ofour events, come check them out,
we have a good time.
(16:01):
But the way that you interactwith the clients while they're
there, or the ones that are, youknow I still have clients
that'll ask me like, oh, isAshley going to be here for this
event?
Like they still remember you,they still want to have that
connection with you.
So I think that that reallyshows, even with you not being
in the spas every single day,that you still, after all this
time, have that connection andthat impact with that clients,
(16:22):
which I think really shows Good,yes, no, because it does.
Speaker 2 (16:26):
It makes me so happy.
It really really does.
And going back to the events,those also do make me happy.
The large events have alwaysbeen something that Diane and I
have cherished.
You know it's a clientappreciation.
You know bringing them all inand you know just kind of having
fun for a night, but also youknow getting great specials as
well again on there.
But then they get, you know,doing their job.
(16:52):
We all have jobs that you knowwe're doing, but it's fun.
It's a really fun atmospherefor the large events.
It's fun to put together too.
It's almost like a whole teambuilding within a day.
Right, it's fun, it's a great,great thing.
And yes, I would advise anybodywho hasn't to come out and see
those yeah, they're really fun.
Speaker 1 (17:10):
I it's always fun for me to watch um reps for the
first time come to one of ourevents because a lot of them go
to a lot of other events, whichthere's nothing wrong with
having a, you know, laid back,you know classy event, anything
like that.
But they come to our events andthey're like because we we do
like themes and we dress up forevents and everything.
(17:30):
So we'll tell the reps like oh,you can dress up with our theme
and they get so excited.
They're like I get to have funlike, yeah, you don't have to
just like stand there and likesell your product.
Like just interact with theclients and have fun.
Um, so it's fun to watch peoplecome and um, like our event we
had last year I think it waslast year where we were all line
dancing and our clients wereout there line dancing with us
and everyone was getting into it, like it's just coming out with
(17:53):
us, come, have fun.
Like you said, more of like aclient appreciation yes, you can
buy some stuff.
We've got great specials, greatdeals but just being able to
have that day where we're not sookay, I got to do this task, I
got to do this stuff, but we canjust spend time with our
clients and they get some gooddeals, so why not?
But yeah, they're fun, yeah.
Speaker 2 (18:10):
And sometimes the clients will dress up too.
Speaker 1 (18:12):
Oh yeah, I love when our clients dress up Our
Halloween ones are fun.
Speaker 2 (18:14):
They'll come.
You're really going to seeanother side to them, and that's
always special too.
Speaker 1 (18:18):
Yeah yeah.
They love dressing up with us,which is fun.
I would say, do you have anyfavorite memories or favorite
story from your couture journeyso far, something that might
make you laugh when you think?
Speaker 2 (18:33):
about, or something that inspires you, something
that really stands out.
I would say one of my favoritememories, one that you know it's
always like a song, right, sowhen you hear it, it brings you
back to that memory.
And it brings me back to when,you know, we first built out our
Winter Park location our first,you know, standalone location
and we actually got music in thespa and so we got to play it,
(18:53):
and at that time I think Dianewas super into Lana Del Rey and
her song would play over andover and over.
And every time I hear it now itjust reminds me of walking down
those halls for the first time.
So we had halls to walk down,right.
So it reminds me of walkingdown those halls.
And now, when I listen to it,that it will always bring me
back there, always bring me backwith an eight month pregnant
(19:15):
belly walking down these halls.
I think at that time itmight've been pregnant with my
daughter, but it's what itreminds me of and I love that
memory because it's back fromthe early days, right, but we
were still new, but we weregrowing and it was exciting and
it was fun, and that's what thatsong will always remind me of
and Lana Del Rey in general.
That's one of my specialmemories.
That's a fun memory yes.
Speaker 1 (19:37):
So where would you say you see Couture going next?
What's the vision for thefuture?
What are, what do you foreseewith Couture?
Speaker 2 (19:45):
um, getting out there to everywhere, being out there
in the masses so everybody has achance to really see us.
Not just Central Florida, youknow, not just one office here
and there.
I really foresee us, you know,being in a lot more different
cities and states.
Hopefully you know closer toother people.
We have clients right now whofly in from New York.
You know some from California.
It would be nice, you know, tohave one every single place.
(20:07):
You know one in Virginia rightnow, looking to have five soon
in Virginia and growing.
So I really really see Couturegetting their vision out there
and making everybody feelcomfortable in their natural
beauty, in their natural state,at least right now, statewide,
right, hopefully worldwideeventually would be great.
But I really foresee usexpanding, know us expanding and
(20:30):
getting you know our word outthere and, you know, getting to
be known to people.
What I really would love andenjoy is getting you know people
who aren't necessarily a medspa client.
Right, could be a woman or aman, somebody who you know that
they are, you know, strugglingwith something but didn't
realize that we are thatlocation that can really help
(20:50):
them right.
So wanting to be able to getthat out there to them and being
able to know that, oh, I didn'trealize that.
You know that you could help mewith my acne scars and make me
feel a little bit better, right,and sometimes people's acne
scars just start with their face.
It could be on their backs too,right, so it's not like the
whole world is seeing them, butthey're walking around with it,
knowing that that's somethingthat bothers them, right.
So, knowing that we are a placethat could do that, we can do
(21:11):
it affordably, right, and itkeeps them on track.
You know, to get the results.
We are very, very resultsdriven, which is, you know what
they're doing, because amajority of our services, you
know it's not a one and done,it's a minimum of four
treatments spread out so manytimes apart.
(21:34):
So, really, getting it outthere to the people who don't
realize that, you know it's notjust about injections, and not
that there's anything wrong.
I, I love, I love botoxtreatments, I love fillers.
There's absolutely positivelynothing wrong with that.
I just want everybody to knowthat there's probably something
that we do that's out there foralmost everybody.
You know, weight loss is really,really, you know, intense
(21:58):
journey for a lot of people, um,and very vulnerable, right and
a lot of people.
It takes a lot for somebody tocome in and say I want to go on
this journey with you, pleasehelp me right and being able to
say absolutely, you know.
And and for them to all knowthat we've been there, we've all
had our own struggles one wayor another.
I mean, we've all been on theweight loss struggle, we've all
had our own insecurities, ourown struggles.
(22:19):
So getting it out there, that's, you know, really, where I see
us.
You know, going in the futureis the expansion but not just
expansion of, you know, coutureand med spas.
It's more of the expansion ofour culture and our visions and
really to be out there to helpevery single person that we
possibly can in touching theirlives and enriching their lives
in whatever way we can yeah, Icompletely agree with that.
Speaker 1 (22:41):
I think that is I.
I know I get a lot of clientswho will be like, oh I was, you
know, telling my sister wholives in Texas, one of my sister
who lived in Texas.
She's like tell my sister thatlives in Texas, like you got to
find a couture med spa.
I'm just like we don't have oneof those out here by what we do
(23:02):
at our locations that wecurrently have and they do they
tell their family, they telltheir friends, and to be able to
see that eventually grow andexpand how it already has and
where it's gonna go.
I think that's really excitingand I think, just like you said,
to be able to, there's nothingwrong with injections.
(23:23):
We all love our injections andwe love our.
But when people have it in theirhead of like, oh I don't go to
a med spa, I don't do that, likethey just do, they just do
Botox or they just like give lipfiller, but there's so much
more that we do, um, for amultitude of things that a lot
of people you know don't evenrealize.
(23:44):
So even just be able to feelcomfortable enough for people to
want to even take that firststep of coming in and seeing you
know what we do and even evenif you're not comfortable doing
that just yet, go onto ourwebsite.
Our website shows everythingthat we offer here.
It gives really good detailedexplanations of everything that
we do.
So I I like how transparent weare with everything that we
(24:09):
offer and our pricing that weoffer, and I think that that
helps people feel reallycomfortable as well before even
making that first step, to comein for a consultation, because
they don't feel like we're notgiving them any information out
there about what we do.
So being able to be verywelcoming and open about
everything that we offer there Ithink is really important, and
(24:31):
I think that that definitelyshows through.
Speaker 2 (24:34):
Absolutely.
And I think you know, when youtalk about transparency, it's in
all things right, we'retransparent in our pricing,
we're transparent in ourservices.
We're transparent in ourselves,right, and how we get in there
and who we are, and you knowbeing open.
So I think transparency isanother pivotal moment, right,
it's a pivotal key to what we doand who we are and making sure
(24:55):
that everybody knows that thereare no hidden gimmicks.
We're all humans, right?
We're humans.
We want to make other humanshappy.
That's really what it is.
It doesn't matter who, right.
I want to make other humanshappy.
That's really what it is.
Doesn't matter who right.
I want to make sure thateverybody can be happy and I
think you know it's one of thethings about me is I.
It brings me joy to see joy ineverybody else and, that being
said, everybody that's incouture feels that way.
(25:16):
So it's, it's fun, it'scatching.
Speaker 1 (25:19):
You know, everybody is happy well, you do a great
job at helping you always havethe most positive energy, the
most positive attitude.
If I ever have anything I'mlike, okay, I'm going to call
Ashley because she will knowwhat to do my phone is always on
, anytime, seriously, foranybody well.
Ashley, thank you so much forjoining me today.
(25:40):
Thank you for sharing yourjourney, thank you for sharing
your experiences and you know,coming from someone who works
with you all the time, I can sayCouture would not be the same
without you.
You are amazing, you areanything I need.
I go to Ashley.
I'm so sorry.
Speaker 2 (25:58):
No, always, you know I I'll say it a million times I
am always here, although I knowat this point Lindsay doesn't
need me.
Lindsay is amazing, but Iappreciate it.
A million times.
I am always here, although Iknow at this point Lindsay
doesn't need me.
Lindsay is amazing, but Iappreciate it.
Speaker 1 (26:10):
So thank you very much for your heart, your hustle
and your dedication, and youare, honestly, the backbone of
Couture.
It's incredible to hear how faryou've come and even more
exciting to hear about whereCouture in general is headed
next.
So, to all of our listeners,whether you've been here since
the beginning or justdiscovering couture, we hope
this conversation gave you alittle glimpse into why we do
(26:30):
what we do and how we helppeople feel confident, empowered
and beautiful in their own skin.
Thank you so much for joininganother conversation, another
couture conversations.
If you liked this episode,please like, subscribe, share it
with anyone who can listen tous.
You can also follow us onInstagram.
You can also find us atCoutureMedSpacom for any updates
(26:52):
, any of our big events that wewere talking about.
We always have those on ourwebsite or on our social media.
So follow us.
You can come join us for allthe fun and all the behind the
scenes, and we will see you nexttime.
Thanks for listening.
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