CPO PLAYBOOK
CPO PLAYBOOK invites CEOs and executive team members seeking insights into optimizing organizational dynamics from the Chief People Officer's perspective. Join Felicia Shakiba and esteemed guests as they explore innovative strategies for enhancing talent, fostering a vibrant corporate culture, and maximizing productivity. Visit CPOPLAYBOOK.com for transcripts to all episodes. All media inquiries: media@cpoplaybook.com
Episodes
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In this episode of CPO Playbook, we explore the rising teacher turnover rates in early education with Jen Shpall, Director of Piper Preschool in Los Angeles. Shpall attributes the turnover, worsened by the pandemic, to low pay, high workloads, and burnout. She outlines Piper's retention strategies: competitive salaries, strong support systems, community building, and professional developmen...
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A McKinsey article by Ignacio Fantaguzzi and Christopher Handscomb reveals that M&A deals with strong cultural management significantly outperform others. Jochen Werne, CEO of Experian DACH, led Experian's acquisition during the COVID pandemic, highlighting this. Werne's Navy experience shaped his leadership, emphasizing cultural awareness, effective communication, and early successes t...
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This podcast episode explores the complexities of total reward strategies in today's competitive talent landscape. Key points include the challenges of pay equity, pay transparency, and the integration of AI in compensation planning. Harvard Business Review highlights a trend where new hires often receive higher pay than existing employees, exacerbating pay gaps. John Radford, founder of Ra...
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The podcast highlighted the critical importance of refining a company's mission, vision, and values to drive growth and align leadership. Pat Walsh, Chief People Officer at Potbelly Sandwich Works, emphasized the need for a solid foundation in these areas to support the company's ambitious growth plans as it transitions from a smaller to a larger-scale organization. Potbelly recently revamp...
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The podcast discusses challenges in global business expansion, including cultural differences, resource management, and internal alignment. Naveen Kumar, CEO of Nityo Corporation, emphasizes the importance of aligning vision and strategy across diverse markets, advocating for a strong presence of local talent. He highlights using AR/VR for immersive onboarding to instill company values glob...
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In this podcast episode, Robert Gardner, CEO of Rebalance Earth, discusses "toxic talent" in workplaces—highly skilled individuals whose negative behaviors harm team dynamics despite their competence. He stresses early recognition, setting clear expectations, conducting thorough reviews, and using tools like the nine-box grid for assessment. Gardner advocates for prompt action and strategic...
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In this podcast episode, Bryce Hoover, former Head of People Analytics at Tesla, highlights the crucial role of people analytics in guiding organizational success. He emphasizes the need for clarity of purpose and organizational structure within analytics teams, advocating for direct reporting to HR leaders. Hoover underscores the importance of prioritizing HR leader success and fostering a...
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Efficient succession planning can significantly elevate company valuations and investor returns, potentially increasing them by 20 to 25%, according to the Harvard Business Review. Today, we have the pleasure of hearing from Aleem Dhanji and Michael Rossi, who will share their experiences in navigating successful transitions and succession planning at Adidas Canada. In 2021, Aleem Dhanji sm...
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In this podcast episode, Portillo's Chief People Officer Jill Waite discussed their leadership development initiative, the Ignite program. Designed to address managerial retention and skill gaps, the program focuses on promoting internal talent and instilling leadership skills crucial for maintaining Portillo's unique culture across all locations. Key competencies emphasized include communi...
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The podcast emphasizes the vital role of high-performing executive teams in driving organizational success. Felicia Shakiba introduces Duncan O'Rourke, CEO of Accor, who shares insights on crafting effective leadership teams. Duncan highlights the importance of results-focused leadership and values alignment within the team. He prioritizes qualities like subject matter expertise and strateg...
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The podcast episode emphasizes the crucial role of Chief People Officers (CPOs) in aligning HR agendas with business strategy. Key points stress the use of data analytics to advocate for business-oriented initiatives and build trust with leaders. Syreeta Brown, Group Chief People Officer at Virgin Money, highlights the importance of understanding the business landscape and prioritizing init...
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The podcast highlights challenges for women in engineering and offers solutions. Key takeaways include the low retention rate due to hostile environments and biases. Jenny Ibrahim, a Google manager, emphasizes addressing insecurities like impostor syndrome and advocating for team members. She stresses sponsorship over mentorship for career advancement and suggests fostering inclusive cultur...
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The podcast underscores the crucial role of Chief Information Security Officers (CISOs) in protecting organizations from cyber threats. Gary Hayslip, a seasoned CISO, emphasizes the evolving nature of the role from technical to strategic leadership. He highlights the importance of integrating CISOs into the executive team and discusses the ethical concerns surrounding their reporting struct...
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Key takeaways from the podcast episode highlight the evolution of talent search in the era of remote work, expanding access to a global talent pool. James Ayers, the Global Talent Acquisition Leader at Archlynk. James stresses the importance of aligning mindsets within recruitment teams and leadership to navigate the complexities of hiring across diverse countries and cultures. Understandin...
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Kyle Lagunas shed light on the complexities of performance management. By prioritizing data quality, stakeholder alignment, and leveraging AI, organizations can unlock the full potential of their performance management programs. His insights offer a roadmap for HR leaders navigating the ever-evolving landscape of talent management.
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Kyle Lagunas is the Head of Strategy & Prin...
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The podcast episode discusses the challenges entrepreneurs face, including high failure rates in the early years. John Wensveen, Chief Innovation Officer at Nova Southeastern University, shares his initiative to support entrepreneurs through a "theme park for entrepreneurs." He emphasizes the importance of addressing talent gaps and adapting academic curricula to industry needs. Wensveen al...
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Tim Hughes, a pioneer in social selling, emphasizes the importance of leveraging social media for sales teams. He stresses the need for a buyer-centric approach on platforms like LinkedIn, where engaging content and genuine interactions are key.
Hughes advises salespeople to invest time in building their online presence and network, offering practical strategies for creating compelling conte...
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In this podcast episode, Felicia Shakiba and Jason Park discuss the importance of cultivating an entrepreneurial mindset within startup teams, drawing from Jason's experiences at Coldcart. They highlight traits like being solutions-oriented, adaptable, and embracing ambiguity as opportunities for innovation. Jason Park is the CEO & Co-founder at Coldcart, he shares insights into Coldcar...
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Reveal the challenges in executive recruitment, particularly at Snap. Research indicates a high failure rate among executives due to pressure for immediate results and misalignment with company culture. Tony Bush stresses the importance of assessing executives for mindset and cultural fit, emphasizing traits like dealing with ambiguity. He is a Head of Executive Search for Snap, Inc. Succes...
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Key takeaways from this podcast episode include a decline in confidence in traditional higher education due to rising costs and uncertain job prospects. Matt Wilkerson, CEO and Co-founder at Extern introduced externships as a solution, offering students real-world projects remotely and helping companies engage with more students efficiently. Despite the advantages of skills-based hiring, it...
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