Communication and Collective Disturbance

Dr. Sandra Bloom and Sarah Yanosy define the health of organizations by the flow of communication within them, emphasizing the significance of diverse perspectives when it comes to complex problem solving. They go on to describe the structure and warning signs of collective disturbances and their root in communication breakdown, typically between the highest levels of an organizational hierarchy and the lower. The hosts conclude with a discussion about creating a culture of candor in order to promote healthy communication between all members of an organization, so that leaders and staff alike have both the information and the support they need to do their jobs effectively.